머큐어 시드니

깔끔하고 직원들이 친절했습니다

Good location much dust

I think most of this hotel is good except one thing

Good location to Central station Cozy and comfortable

주변 경치를 즐길 수 있습니다

Good location Good facilities

Good location. Pool was heated.

Clean comforable staff amazing

The room is clean and tidy. Breakfast is fine.

Overall you know what your getting with a Mercure Hotel Pool area disappointing

Entry and Reception under renovation. No access down one flight of stairs as Lift was out of order as well. Superior King room with City Views was their best and at their highest price ... 3-Star only ! Tiles mouldy, skirting boards aboung with fluff and dust. Bed-side table still carrying spill imprint from previius guests. Shower rail came adrift without any pressure. All signs of poor cleaning and maintenance regime. Breakfast offerings were of a high standard, yet guests were asked to pay extra if "brewed coffee" was sought. Close to Central Station, yet major construction works made walking difficult. Stayed there 20 years+ earlier, much better then. Not make another booking.

Good value

Reception area had work in progress but fucntional. Rooms were clean. Breakfast was excellent

On our 1st full day after checking in, we left and hanged the request for housekeeping sign on the door handle. When we returned, we found a stranger's pair of socks on our pillow! We called the reception requesting for a change of pillows and complained about what happened. The manager called after a few hrs, offering a change of room on a different floor but at this point, it was already late a night and we had an early day trip the nxt morning. The following evening, we received wine & chocolates, with a letter of apology (saw a previous review stating that they were given wine & chocolates upon check in) Aside from this, the tv was not working at all. It just showed a black screen when switched on. We asked the reception for help regarding this but they never came. Breakfast buffet was mediocre and we spotted a cockroach where the plates are placed. Very unhygenic! Staff at the Eve's bar were the only ones commendable. A below average hotel, definitely wont come back. It's a mystery how they got their 4-star rating. The only good point of this hotel is it's location.

Staff were extremely friendly and helpful, rooms tidy and

The hotel is very good overall, especially the cleanliness and the breakfast buffet, which is truly excellent. The staff are also friendly and attentive. However, I must say that the pool and sauna areas are not in good condition. During my stay of almost six days, the sauna either wasn’t working or was far too cold. The indoor sauna facilities are in very poor shape, and the pool water is quite cold. Additionally, the furniture in that area leaves much to be desired and does not correspond to what one would expect from a five-star hotel.

Great location to see the city from the airport. The lobby construction upgrade will make it a better start to the visit

No dan botella con agua y al estar en reparación no es tan cómodo

Good except they don’t give us mor mugs

Room very clean, arrived to a lovely gift of a bottle of wine & chocolates which we where not expecting, very nice.