What do past guests say about Mercure Sydney?

Mercure Sydney is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Sydney

Name: Mercure Sydney
Address: 818-820 George Street, New South Wales, Chippendale, Sydney, New South Wales, Australia, 2000, 818-820 George Street, New South Wales, 2000, Australia
Rating: 8.4

Hotels

8.4

/10

Very Good

1,184 reviews

What Guests Say About Their Stay

F***h

9.4

/ 10

This hotel's service is excellent! The staff is friendly, check-in is fast, and the rooms are clean and comfortable. It's conveniently located near the city center. There's a gym, swimming pool, and Wi-Fi. I was very satisfied with my stay and will definitely return.

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M***e

8.2

/ 10

This hotel offers a prime location just an 8-minute walk from Central Station, making it ideal for travelers seeking convenience. Guests will find popular stores like Daiso and Woolworths only 5 minutes away on foot. The property is surrounded by major universities, making it a great choice for academic visitors. For top-rated dining, Darling Square is just 8–10 minutes away, offering a variety of restaurants and cafes. The guest rooms are new, modern, spacious, and well-maintained. While some rooms face nearby buildings and may lack a view, the overall value and comfort make this hotel a smart choice for both short and extended stays.

Tim H.

10.0

/ 10

I stayed with my family here for a week to join the Sydney Marathon 2025. The room is huge with two big single beds, and it is clean. The staff are nice and helpful. I love the food! Absolutely will be back again.

Peggy Yogan Arlan

9.1

/ 10

A great location and nice ambiance. the hotel is clean and next time definitely can stay here again

Adrian N.

9.4

/ 10

I have a very pleasant experience during my stay here, although it was only for a couple of days but all the staffs were friendly and helpful especially the house keeper she was very kind and hospitality. I would definitely recommend this Hotel to my colleagues and my must stay list on my next trip here

In the Area

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818-820 George Street, New South Wales, Chippendale, Sydney, New South Wales, Australia, 2000

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

Mercure Sydney is located in area / city Chippendale. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Mercure Sydney Address: Map & Location

818-820 George Street, New South Wales, Chippendale, Sydney, New South Wales, Australia, 2000

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Location

Mercure Sydney is located in area / city Chippendale.

About Mercure Sydney

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mercure Sydney is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Sydney.

All facilities in Mercure Sydney

Others

Hotel Services

Concierge
Express check-in
Express check-out
24-hour Receptionist

Transportation

Bus/truck parking

General

Swimming pool

Accommodation Policy & General Information in Mercure Sydney

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time	From 15:00 - to 10:00
Number of floors in Mercure Sydney	14
Another facilities in Mercure Sydney	Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked question in Mercure Sydney

What are available facilities at Mercure Sydney?

There are top facilites at Mercure Sydney such as Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)

What Time is Check In & Check Out at Mercure Sydney?

Check-in time at Mercure Sydney is staring from From 15:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Mercure Sydney?

Mercure Sydney is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Mercure Sydney have?

Mercure Sydney has 14 floors.

Does Mercure Sydney have a swimming pool?

Yes, a swimming pool is available at Mercure Sydney.

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More Reviews from Other Guests in Mercure Sydney

Overall Ratings & Reviews Mercure Sydney

Traveloka (99)

Other sources (1,085)

8.4

Very Good

From 1,085 reviews

Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews Mercure Sydney

Number of reviews per page

Top reviews

Catherine

Leisure with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location and transportation location. Good place to stay for a few nights. Could use some better beddings. Overall, good for a basic stay.

Marie

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Welcoming, quiet and clean

Gagandeep Singh

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our stay very much

Elissa

Business

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Had trouble with the air con. I couldn't turn it off. It kept turning on automatically throughout the night. Very annoying and uncomfortable and loud.

Jeannie Ann

Business and Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay, accommodating staff and a general feel good all around

Deniz

Business and Leisure

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I was there for a two-day work trip, and I was genuinely surprised by the amount charged—both personally and from a business point of view: $450 per night for a “4-star” hotel. The location was good, but the amenities were not. The room was small and just okay. The gym, however, had rusted equipment, water everywhere as if there was a leak, and it felt very dated and poorly maintained. I’ve stayed at other hotels in Sydney for much less and received far better value. The staff however were incredible and friendly :)

Peta

Friends and Family

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean however, cleaners opened our door at 650am and woke us up.

John

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean, modern room. Friendly staff. Breakfast was great

Lisa

Leisure

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Had to ask 5 times to get fresh cups and crockery. Other than that.... clean. Comfortable beds good location

David

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Room and buffet breakfast

Carrie

Business

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean and quiet. The staff were friendly and helpful. Really convenient to get from the airport via train.

Lynn

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean and modern room, excellent staff. Very helpful. Allowed late check out as we slept through alarm. Would recommend.

Joanne

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The check in staff were friendly very helpful The room was clean tidy and comfortable The staff at breakfast were friendly and polite

Daniel

Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic breakfast. Kids really enjoyed using the pool.

Annette

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was great. Clean and tidy. Great location. Staff were excellent.

Piotr

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, easy check-in and lovely staff

Kwai Yiu Keith

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

It was a disappointing experience and situation

Hayley

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great refurbished rooms, loved the self check in

Donna

Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great location, friendly staff, enjoyable breakfast with plenty of options. At first they did try to say they had only received the deposit from lastminute.com - however I had a receipt that I had paid the full amount already.

Alistair

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Noisy and dirty hotel. NOT four stars as advertised. Find somewhere else!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.