Mercure Sydney

The room is clean and tidy. Breakfast is fine.

Reception 職員有禮，行李托運職員主動有禮，客房清潔寧静

不錯

During this trip to Australia, our family had stayed five nights each in Melbourne and Sydney. In Melbourne, we stayed on the 47th floor of a high-rise with a kitchen fully equipped with utensils and a beautiful view. The price was very reasonable. In Sydney, the location of this hotel was excellent, with convenient transportation, an outstanding breakfast, and very friendly staff in the dining area. However, I was very dissatisfied with the accommodation itself. For all five nights, we were assigned to the lowest floor, only the 3rd floor. The worst part was that I actually encountered cockroaches in the bathroom — something I had never experienced before, even though I often travel for business and leisure. After reporting the issue to the front desk, I never received any apology from the hotel manager, not even a note, nor was I offered a room change. On the last night, I and my family didn’t even dare to take a bath in the bathroom, and every visit there made me feel uneasy. Overall, aside from the dining experience, my impression of this hotel was very poor.

不錯！

離icc展場走路可到 附近Chinatown也很多吃的 離機場開車大概20分鐘 整體來說地點挺好的

Excellent location, room was tidy and clean. Unfortunately the door connected to the room next to us was found to be unlocked, which was a serious mistake. And service was not up to standard - we required maintenance for the malfunctioning TV, but it’s still not fixed after almost a day. I feel doubtful towards the hotel’s rating after my stay.

櫃檯職員和行理員服務態度非常好，但要改善陪訓執房員工！

good

Great location near public transport

There are hotels that welcome you with open arms, and there are those that greet you with a shrug and a hard hat. My overnight stay at the Mercure Sydney fell—quite spectacularly—into the latter. Any optimism evaporates upon entering a foyer that resembles a mid-demolition worksite. Not a design choice so much as a declaration of indifference. The room (312) was… intimate. Not boutique-intimate—cupboard-intimate. Everything within arm’s reach, including one’s own existential doubt. The bathroom’s vanity is positioned so close to the toilet that one’s knees are introduced to it immediately and without consent. Sleep, the one essential service, failed. No spare blanket, ineffective air conditioning—an experiment in mild suffering I did not agree to. Placed on the lowest floor beside a busy road, one feels less like a guest and more like a logistical afterthought. Would I return? Only for research into construction aesthetics and the limits of human knee placement. Standing by for the standard corporate and/or AI response…

Our family of 6 had 2 adjoining rooms, and felt very comfortable. The children loved the colourful LEDs in the rooms and the pool on the 14th floor! The buffet breakfast was generous, fresh and delicious! Very convenient location right near Central Station.

Chambre comfortable. Excellent service à la clientèle: si vous ne demandez pas le ménage une journée, on vous téléphone en soirée pour vous demander s’il vous manque quelque chose. Si oui, on livre à votre chambre dans les minutes suivantes. Bon déjeuner buffet avec des changements de mets quotidiens. Côté localisation, l’hôtel est situé à distance de marche du Quartier chinois et de Darling Harbour. Pour le reste, la gare et le bus sont à vos pieds!

Had a great stay here. Rooms immaculately clean ,well resourced,comfortable beds and nice and quiet despite its very central location. All staff we encountered were fantastic ,really attentive and going the extra mile to make the stay comfortable. The breakfasts were fantastic ,so many options and yummy. Particularly appreciated the gluten free options. So well located ,right next to central station and minutes away from the light rail. Would definately stay again

Close to shops

Great location and excellent service

Awesome location in central Sydney close to trains and trams. Lots of food options around the hotel to.

Great location.

Good location Good facilities

Good location. Pool was heated.