멜리아 비엔나

good kind service, so clean, best choice, next time I will revisit this hotel. thank you your service

그 냥그 래요 5성급.. 의느 낌은그 닥.. ^^ 솔 까돈아 깝이돈 이믄딴 데잠 두 번다 신안 가요♡

이 호텔은 성슈테판 성당이 있는 번화가에서 지하철로 5개 정도 떨어진 곳에 위치해 있습니다. 아주 가까운 도심을 원하는 분들은 성슈테판 성당 근처로 숙소를 잡으시면 됩니다. 이 호텔은 전반적으로 남자직원들이 많습니다. 그리고 모두 피곤한 얼굴들입니다. 밝고 활기찬 모습은 찾아보기 힘들어요. 저만의 느낌입니다. 이 곳 사람들이 무뚝뚝해서 인지는 몰라두요. 다행히 체크인 할 때 여자직원은 굉장히 친절했어요. 5박을 머무는 동안 큰 문제없이 있었으나 체크아웃 전날 하우스키핑이 되어 있지 않았어요. 당황스럽게두요. 체크아웃 전날 일어난 일이라 의도적이라는 생각도 들었어요. 그리고 룸에 전기주전자가 없습니다. 리셉션에 문의를 했는데 자기네들은 가지고 있지 않다고 하더라구요. 지금 생각해보니 저에게 그냥 없다고 한것 같기도 하구요. 참고하세요. 조식은 먹을것이 별로 없어요. 유럽이 그러하듯. 근처에 공항버스 정류장이 있어 편리하게 공항까지 갈수 있습니다 다음에 다시 숙박할거냐고 물으면 다시 오고 싶진 않아요. 주위 환경도 너무 외져서 저는 무서웠어요. 조용한 숙소를 원하시는 분들에게는 추천합니다.

주변에 관광지는 없지만 지하철이 가까이 있어서 편했습니다. 객실은 굉장히 깨끗했고 창문이 굉장히 커서 뻥 뚫리는 느낌이 좋았어요. 하지만 화장실에 들어갔을 때 샴푸가 없었고 헤어컨디셔너가 2개여서.. 깜놀했네욤..

서비스, 객실 모두 5성급 호텔같지는 않아요.

객실 구조 편안하고, 주변이 조용하면서도 대중교통 이용하기 편리한 곳에 위치함.

컨벤션센터 및 IAEA HQ와 근접하고 주변에 지하철도 가까움. 굉장히 깔끔하고 편안한 숙소였어요.

처음 투숙했을때 너무 좋아서 두번째 투숙했습니다. 그런데 이번에 느낀것은 5성급 호텔을 잘 관리하지 못하는것 같아요. 멋진 외관과 친절한 서비스는 계속 좋지만 객실 청소 상태가 그렇게 깨끗하지 않습니다. 몇년 되지 않은 새 호텔인데도 샤워기헤드가 낡았고, 룸 청소를 받아도 먼지가 있는곳은 그대로 였어요...청소만 신경쓰면 더 좋은 호텔일텐데.. 아쉬워요.

Overall, I was satisfied with my stay in the hotel. Staffs at reception were hospitable, and helpful. The room was spacious, and clean. But I found that the bed linen was wrinkled, and there were some human hairs on the bed on the check-in day. I am not sure, but I guessed that the bed linen was not changed after the previous guest checked out. The next day, I left the sign for changing the linen as requested, but I found that it wasn't done when I returned in the afternoon. I called the reception, and this time it was finally changed. Regarding location, the hotel is apart from the city center. And there were no good restaurants around the hotel. But it is very close to the subway, and it takes just 10 min. to the city center by the subway. There were 2 big supermarkets nearby the hotel. If you visit Wien to attend any meeting/symposium at Austria Center Vienna, this hotel is within the walking distance (5-10mins), and the best option.

kind and refined staffs(especially restaurant's staffs), modern facilities, nice view, good price, free charge of mini bar, wide room, comfortable P drive hard to find entrance It's really hard...

I spent 4 nights in Melia comfortably. But leave the same amenity except one each day .... Do not you have to do the same thing when you check in? It was a good hotel, but that part was inconvenient. The staff were friendly, but the amenity preparation seems to require thorough training.

Good access with subway. Excellent breakfast but staff are brusque

깨끗하고 친절했습니다. ^^

Stayed two nights at the Level room. Gorgeous view!! Cannot forget the breakfast at 57th floor, the LEVEL. Bed was so cozy. Kind staffs. Modern room! I enjoyed everthing in this hotel.

시설이 너무 좋았다 치즈버거도 맛있었고 룸 클리닝 상태도 좋았다 . 시트가 조금 누렇게 된 부분이 있었는데 그게 조금 아쉬웠다. 뷰가 좋았다

Friendly front desk staff, nice room, comfortable bed and pillows.

My recent stay at Meliá Vienna was extremely disappointing and far below what I expect from a five-star hotel. From the start, there was a complete lack of flexibility and customer care. Despite informing the hotel at check-in that I had to shorten my stay due to a family emergency, my request not to be charged for the last night (out of 5 nights) was refused without consideration. The room itself had multiple issues: stained carpet, defective window shade, constant noise preventing sleep, and missing basic amenities (no coffee, tea, cups, or even consistent water service). Housekeeping was unreliable, and I often had to request cleaning multiple times. The most concerning incident happened on my last full day: after requesting room cleaning before leaving, I returned late in the evening to find the room untouched, with a note falsely claiming I had placed a “Do Not Disturb” sign on the door—when no such sign had even been available in my room. This was both unacceptable and deeply concerning. At one point, I was even asked to manage my own trash and offered bedsheets to make my own bed. Food service was equally disappointing: restaurant closures several days, long delays, dietary instructions ignored, and clear understaffing. Overall, the service, responsiveness, and attention to guests were far below expectations. I also left with a very uncomfortable feeling about how I was treated (as a Black woman of African origin), which is deeply concerning.

Gute Lage, Freundliches Personal. Unterkunft jedoch teilweise ein wenig abgenutzt ( Zimmer ok, Gänge jedoch abgenutzt. Etwas verwinkelt platziert. Parkplätze teils mehrere Gänge etc. Beim ersten mal etwas Herausfordernd

Prachtige kamer, mooi hotel, zeer zakelijk. Niet passend voor vakanties daarvoor te ver van het centrum. Zakelijk zeer goed. Parkeer gelegenheid, snelweg om de hoek.

Brilliant. Everything was perfect