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Low water pressure in the shower booth was bothering me during stay. A room is partly renovated but the bed was old one with squeaking sound. Calm environment was positive.

This is my uncomfortable experience of a week in The Exceptional Room. From my experience, I don't think they vacuum the carpets in the rooms. The dust that had fallen was still there. A very pungent, sewage-like smell will greet you in the bathroom. When I first entered the bathroom, I noticed other people's long hair here and there. After each shower, the shower stall leaks, leaving the floor soaking wet. I slipped once, but you could slip twice or three times, so be careful. The most absurd thing was that there was absolutely no place to put shampoo and soap in the shower booth. I went down to the front desk to complain, and a staff member came up, looked at it, told me to wait, and then he made one for himself using a wooden board and hangers. OMG. A few days later, my wife was in her pajamas when a technician came into her room without permission to fix it. She was so surprised that she sent him out of the room. One day, I left my card key on the wall, went out for a moment, and when I returned, it was gone. Only the housekeeper could do that, so I went to ask her, and found the card key in her pocket. Don't expect amenities to always be plentiful. Some days, they don't provide any at all, while others only provide shampoo and shower gel. There was a soap bar on the first day. One more thing. The bathtub looks really nice. However, for some reason, the water is contaminated with a lot of dirt or iron. Because of the character limit, this is all I can write.

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Im really satisfiend with this hotel.

Cozy hotel. Im really satisfied with your hotel.

Very nice and comfortable hotel! I'm satisfied with everything except that the heating system in the room was out of order.

it was pleasent stay. room was clean and classic style. there was beautiful sqare in 10minutes walk.

We were here for two nights. Room was good, bathroom good and shower. Mattress could have been updated but sleep was ok. Only other minor issue was room fan/ac didnt really seem to do much. Breakfast buffet was really good and staff were helpful. Would stay here again.

Everything was excellent.

Great Location. It was our second time here

De prijs van de kamer voor 1 nacht was bizar hoog. Bijna 250 euro. De prijs kwaliteitsverhouding is hiermee niet juist.

Top! La classe.

Great spacious lobby with equally spacious courtyard for guests.

Ik slaap altijd goed bij Martin

Gelogeerd in het nieuwe gedeelte, echt prachtig. Mooie kamers, grote douche, rustig gelegen. Ontbijt was lekker met veel vlees- en kaasbelegjes, zalm, maar verder wat beperkt. Enkel sap en water. Geen smeerbeleg, geen komkommer, geen patatjes of worstjes.

Great place in Leuven. Better if breakfast had been included in the price.

I suggest having USB charging ports in the room

The location is great; almost geographically center in Leuven and so much is close by. Staff is multilingual and willing to help. The room was lovely and spacious with a deep jetted tub for relaxing in the evening. There was a fridge in the room which came in handy. The neighborhood is quiet. I didn't try the breakfast so I can't comment. The bar/restaurant were on par with prices in the city center, though the food portions were large by European standards. The WiFi is terrible which accounts for the rating. There wasn't a location on the property where I had more than 2 bars, and it often dropped entirely leaving me with LTE data. This was the case on my phone and laptop. I would not stay here if I was working and needed reliable internet. There isn't a lot of free WiFi in town either, so be prepared to use up your data plan. Surely better hotel connections are possible, especially in a four-star hotel. Really my only frustration but it ended up being a big one given the purpose of my trip.

My room was a cave! Windows w no views. Bed was great and all else was fine