마틴스 클루스터

This is my uncomfortable experience of a week in The Exceptional Room. From my experience, I don't think they vacuum the carpets in the rooms. The dust that had fallen was still there. A very pungent, sewage-like smell will greet you in the bathroom. When I first entered the bathroom, I noticed other people's long hair here and there. After each shower, the shower stall leaks, leaving the floor soaking wet. I slipped once, but you could slip twice or three times, so be careful. The most absurd thing was that there was absolutely no place to put shampoo and soap in the shower booth. I went down to the front desk to complain, and a staff member came up, looked at it, told me to wait, and then he made one for himself using a wooden board and hangers. OMG. A few days later, my wife was in her pajamas when a technician came into her room without permission to fix it. She was so surprised that she sent him out of the room. One day, I left my card key on the wall, went out for a moment, and when I returned, it was gone. Only the housekeeper could do that, so I went to ask her, and found the card key in her pocket. Don't expect amenities to always be plentiful. Some days, they don't provide any at all, while others only provide shampoo and shower gel. There was a soap bar on the first day. One more thing. The bathtub looks really nice. However, for some reason, the water is contaminated with a lot of dirt or iron. Because of the character limit, this is all I can write.

루벤 안에서는 최고의 선택

친절하고 깨끗하고 모든게 만족스러운.

Cozy hotel. Im really satisfied with your hotel.

Very nice and comfortable hotel! I'm satisfied with everything except that the heating system in the room was out of order.

it was pleasent stay. room was clean and classic style. there was beautiful sqare in 10minutes walk.

We experienced & are extremely grateful for a very charming welcome & a beautiful & exquisitely pristine lodging space - in fact, thanks to an early check-in, we arrived as the thorough window-washer was departing.

Personeel was erg beleefd

Beleefde personeel, kamer zeer netjes. Badkamer zeer modern.

Overall, this was a pleasant stay. The room was spacious and comfortable, which we really appreciated. Although the “king-size bed” turned out to be two separate single beds that were not connected, the bedding itself was comfortable. The room was a bit cold at times, but manageable. It was a little disappointing that the hotel bar was suddenly closed during our stay, as this was something we had been looking forward to. On the positive side, the staff were very friendly, welcoming, and helpful throughout our visit, which made a big difference. The breakfast was good but quite expensive for what was offered. Despite a few drawbacks, we enjoyed our stay and would still consider coming back.

Jawel

Heerlijk geslapen.

niet ontbeten want geen tijd

Chambre parfaite et personnel à l’écoute.

Wij verbleven in het nieuwe gedeelte en dat was prachtig!!! Mooie, schone kamers en super centraal gelegen… Schitterende ontbijtruimte… Personeel was over het algemeen vriendelijk

Kamer was gewoon , Ontbijt op zondag was ok op maandag stuk minder. Onze ervaring een paar jaar geleden was een stuk beter dan nu, we zaten in Guesthouse en daar is toch verbetering mogelijk alsook ventilatiesysteem kamer heel storend vooral 's nachts! Persoon receptie bij aankomst was niet zo aangenaam, weinig tot geen uitleg wel mail ( engels) om alles te weten te komen🤔 De personen aan ontbijt waren wel vriendelijk. Een totaal andere ervaring als de vorige keren, jammer wel.

tout était parfait

Fijn personeel en mooie schone kamers.

Schone fijne kamer met goed bed en prima badkamer. Mooie hotelbar met heel gezellige barman en goed dranken menu.

Nice overnight stay in the very heart of Leuven.