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I had a terrible experience at RRPH. My two week stay began Sunday Dec 21, 2025. During my two week stay I went to the front desk to extend my stay one additional day. I spoke to the same staff member at the front desk on two separate occasions he assured me extending my stay one additional day would be no problem he quoted me the price of $55 or $75 dollars. Sunday January 4, 2026 I received a phone call from the front desk indicating I have over stayed my time at the hotel and there was no record of extending my stay an additional day. I was told the hotel is booked my room is needed and I must leave the room immediately. I requested to speak with the manager. I was told there was no manager on duty. I received no apology nor compensation. I look forward to hearing from Expedia and RRPH. I hope no other guest in the future experience what I did. Thank you

Comodidades

Quarto pequeno

O quarto estava com um cheiro forte. O box do banheiro não tem caimento de água, vira uma piscina. Equipe de atendimento cordial e receptiva. No café da manhã, além das frutas, não tem muita opção para dietas restritivas.

Sim

Muito bom. Acessível e muito delicioso a estada

Quando cheguei me instalaram em um quarto onde o ar estava ruim a cama o lencol estava curto e o de cobrir estava rasgado. As toalhas de banho muito ruim. Fiz uma reclamacao e me trocaram de quarto.

O quarto é bom, mas o prédio parece um puxadinho e o café da manhã é fraco

Foi tudo muito bom .

Unfortunately I didn’t make it to breakfast but ordered room service couple times and got an outside shop delivery to front desk staff where friendly and helpful even with language barrier

Um ótimo hotel para se hospedar, um dos melhores que já fiquei no Rio.. Com certeza voltaria a me hospedar

Chegamos várias horas após o inicio do check-in e ainda tivemos que esperar o quarto ficar pronto.

O cardapio do cafe da manha era bem local, fresco e bem servido.

La habitacion muy bien, el hotel lindo, con sauna, piscina y gimnasio. El desayuno impecable! La ubicacion dentro de Flamengo tambien muy cercana a puntos de interes. Lo que se podria mejorar: -Te cobran 20 reales por dejar las valijas hasta las 14 hs que es horario de checkin. No me parece acorde para un hotel 4 estrellas. -Los ascensores son muy concurridos, principalmente en horario de desayuno. Si debes salir con valijas o con horarios justos, tenerlo en cuenta. - El wifi se corta todo el tiempo y la señal escasea, tuve que tener una llamada de trabajo y debi sentarme en el lobby. No lo recomiendo para trabajar.

Quarto excelente, equipe bastante eficiente e localização realmente ótima

wenig zimmer geputzt

Hotel ótimo e bem localizado

Dirty hotel, small rooms, guest smoking marijuana in the pool area, old gym, breakfest is a joke.

Our room had a cockroach issue for which we were moved to a different room. The second room had a leaking AC which made our suitcases wet and had a leaking bidet which dirtied our washroom floor. The front desk staff are very rude with the exception of one or two members. We had a missing outfit & personal towel that was taken by a housekeeper and the staff gave us runaround for three days until we finally put our foots down and they returned the items to us. Not sure how this hotel has 4 stars - we will never stay here again.

Hotel Top Demais, quartos limpos, atendimento nota 10. Tudo conforme o anúncio. Bairro excelente com muitas opções de bares. Recomendo.