블랙콤 스프링스 스위츠 바이 CLIQUE

I had two complaints. First, I am a silver member of Hotels.Com, so I made a reservation for free wine. However, the hotel staff said that the system was not working properly and that it could not be confirmed. She told me to prove it, so I showed her an email that was booked on my phone. (There was a Silver Member free wine sentence) And yet she wouldn't give me free wine. Eventually, I got angry and said I didn't understand why I had to have this conversation about a system problem. Then she handed me a bottle of wine. I was puzzled. Second, I asked Hotels.COM to install the sofa bed before I arrived. I received a reply email from a staff member that I had left a note. But when I entered the room, the sofa bed was not installed. Overall, the service quality of this hotel is lower in every way than the hotel I stayed at a few weeks ago. I have decided not to book this hotel again. I think the hotel staff needs training to improve their insincere and unpleasant attitudes.

처음 방문한 곳인데 시설은 오래되었지만 상당히 깨끗했어요! 디파짓도 퇴실하고 바로 입금되었구요^^ 재방문 예정입니다!!!!^------^

I stayed with my family (2 kids). The hotel has an excellent gear rental in the lobby, and also has direct access to the Blackcomb slope. It was very convenient: I could just pickup my gear and then hit the slope. After skiing, my family had a complete recovery at the swimming pool and hot tubs in the hotel, surrounded by beautiful snow. There was a game room with ping pong table. Also the room was clean and cozy :)

The advantage is that the hotel is connected to the slopes, but it was disappointing that there was no snow right now. The room was well-equipped with cutlery and well-organized.

Great location , super classy rustic place. Everything high end.

Nice place , good price

I appreciated the friendly and professional staff and proximity to the mountain.

Hotel was excellent large room very clean we really enjoyed our stay at this resort, we will come back and stay here again it was one of the nicest hotels I have stayed in.

Very quiet, clean place. Staff are very nice and friendly.

We liked the quietness and ski access

The staff were above and beyond great.

Further than the village than I would have liked BUT they have a shuttle (BC transit) which goes to the village. I would stay again.

Awesome staff!! Very accommodating and helpful. Beautiful property, quiet and clean.

Beautiful property and a wonderful view

I thought parking was free but it was 50$

easy to ski down to the gondola.

Only disappointment is $25 to park and there are no other options offered on the street for 1km or further.

It’s wonderful place specially for couples 😊

Love the ski in ski out

I like their swimming pool, which keeps warm even it is outdoor. Also there is a bunny for our kids to take photo during the easter holiday, the kids love it. Besides, I found that the appliances in the room are quite new too