블랙콤 스프링스 스위츠 바이 CLIQUE

I had two complaints. First, I am a silver member of Hotels.Com, so I made a reservation for free wine. However, the hotel staff said that the system was not working properly and that it could not be confirmed. She told me to prove it, so I showed her an email that was booked on my phone. (There was a Silver Member free wine sentence) And yet she wouldn't give me free wine. Eventually, I got angry and said I didn't understand why I had to have this conversation about a system problem. Then she handed me a bottle of wine. I was puzzled. Second, I asked Hotels.COM to install the sofa bed before I arrived. I received a reply email from a staff member that I had left a note. But when I entered the room, the sofa bed was not installed. Overall, the service quality of this hotel is lower in every way than the hotel I stayed at a few weeks ago. I have decided not to book this hotel again. I think the hotel staff needs training to improve their insincere and unpleasant attitudes.

처음 방문한 곳인데 시설은 오래되었지만 상당히 깨끗했어요! 디파짓도 퇴실하고 바로 입금되었구요^^ 재방문 예정입니다!!!!^------^

I stayed with my family (2 kids). The hotel has an excellent gear rental in the lobby, and also has direct access to the Blackcomb slope. It was very convenient: I could just pickup my gear and then hit the slope. After skiing, my family had a complete recovery at the swimming pool and hot tubs in the hotel, surrounded by beautiful snow. There was a game room with ping pong table. Also the room was clean and cozy :)

The advantage is that the hotel is connected to the slopes, but it was disappointing that there was no snow right now. The room was well-equipped with cutlery and well-organized.

Great stay — truly ski-in/ski-out with ski valet just steps from the slopes. Easy access to both Blackcomb and Whistler. Our two-bedroom unit was perfect for four people, with a full kitchen, fireplace, and gondola views from the balcony. Nice amenities including a heated pool and two hot tubs (very busy on weekends). Covered parking was convenient (paid). Not walkable to much, but the free shuttle to Whistler Village runs frequently and was very easy to use. Would definitely stay here again.

Fantastic location right on the slopes!

Stay was good as expected and on par with previous stays. Only downside is that the hot tub had so much chlorine that my eyes swelled up and itched from the steam. Has never happened before. Great location and full kitchen is great. Decent bed and pillows.

Good

Stayed 3 nights in one bedroom suite. The hotel is an older building but well maintained & clean, the staff attentive & knowledgeable. The hotel is approximately 10 minute drive from the village with a bus stop with in 15 feet of the hotel entrance & ski hill access is easy and convenient (storage of equipment is provided). The outdoor pool & two hot tubs & small workout area was large, clean, well maintained and a nice perk. The unit we stayed in was an older unit but was clean, well maintained, quiet (couldn’t hear other units) and comfortable. The bedroom was large with a comfortable king sized bed, small dresser for clothes and small closet. They provide bath robes & towels to use in the pool area. The living/ dining room had a Sofa bed couch and one chair facing a gas fireplace (not super comfortable). The unit was heated by baseboard and heat pump. The kitchen had enough cutlery and glasses for 4 people. The appliances were new, countertops were stone (updated kitchen). The bathroom was adequate sized, the bathtub/ shower were updated but shower head was not working well. The only complaints we had staying here were: 1. Tv does not have streaming services (Netflix etc). Description on the website describe them as ‘smart’ tv but you can only access YouTube 2. The lighting in the bathroom, kitchen & dining area are adequate but not very bright (lighting is provided by track lights. 3. Parking costs $25 a night, not clearly visible in description

Room was spotless. Staff went over & above. Excellent stay overall with zero complaints. Front desk team was 5-star.

Love the fscilities

Kind and helpful staff, very nice hot tub area (that we could use after our check-out, at the end of our last skiing day), clean and spacious room with cozy fireplace, convenient in-house ski rental, good location for ski-out/ski-in.

Personal amable, las habitaciones limpias y amplias para 6 personas

The rooms where spotless and

Room was very clean, ski in ski out was super convenient! Hot tub was great too.

everyone is kind and friendly, real good access to the slopes the only thing is that the housekeeper doesn’t really clean she just tidy the bed

Loved our stay! We loved that each room is a little suite with a fireplace and kitchen! Makes the room feel so cozy! The heated outdoor pool and hot tub were a game changer

Everything was great. All the staff were very friendly and accommodating. We loved the pool and hot tubs after getting off the mountain. We will definitely be back!

yes

Great. Incredible pool and hot tub