Hilton Garden Inn Kitchener/Cambridge

Very unclear about breakfast. Was told it was included then they asked me to pay. Ordered towels in the morning received them 10:00pm

Room was very clean and comfortable. Great location.

Toilet wouldn’t flush properly. Both body wash and conditioner bottles completely empty. Room smells musty and AC unit was loud.

Pool was filthy and bed sheet did not fit the bed and kept slipping off. Would not stay here again.

Comfortable stay

Nice and clean, Check out 1pm

The staff was very friendly and welcoming.

I booked a room that was supposed to have a kitchenette in it and it had no amenities besides a microwave, mini fridge, and a coffee maker. There are no utensils or anything if I wanted to heat something. Not sure why you offer that option, but don’t provide any amenities. I could’ve just gotten a regular room in that case. They also said that their restaurant was opened between 5-10pm, I called to place an order three times and no one answered the phone. So I went down and it didn’t even look like it was open. So I went for food elsewhere.

Good

There was no shower curtain. Water keeps going all over the bathroom and they are aware of this. The shower keeps dripping. The beds are old and creaky and pillows are extremely poor. I would not go back to this hotel again.

Nice size room - bathroom had lots of space. Comfortable bed. Shower pressure is a bit low. Alarm clock was set (not by us) and went off at 4:45am, which was a bit alarming. Very clean and well kept room and facility.

Very clean very quiet staff was awesome

Great clean rooms

No pool still

Clean room, bed was confortable, nothing to complain

Comfortable and affordable, but fridge was noisy and the mattress a too soft for me.

Great stay thank you.

Very nice, clean and quiet. Disappointed that breakfast was not included with the expensive room. Would have made out better if I booked directly with Hilton. No hilton honors discount was given and no senior discount. Very disappointed. Stay was fine but high cost for service provided.

Good hotel, beds were good. Some of the face cloths were no longer white, but overall great stay

The room was very clean and a nice spacious size for a standard King. It was very quiet even though it's located near the highway and the staff were incredible.