윈드햄 가든 나이아가라 폴스 폴스뷰

위치가 좋았습니다. 조금 오래된 느낌이 있었습니다. 커피머신에 먼지가 많아 사용은 하지 못했습니다. 직원들은 매우 친절했습니다.

나이아가라 폭포와 놀이시설 중앙에 위치하고 전망대 바로 앞이어서 이동하기 좋았습니다. 수영장과 시설들도 가족들과 사용하기 좋았구요. 다음에 방문하게 되도 다시 사용할 계획입니다.

We were overall satisfied with your stay. Our room was nice and clean. The location was great for us. Our room needed a new shower or shower nozzle at the very least. We also needed a thicker duvet or extra blankets.

My wife loved the jetted tub. The room was clean and comfortable.

Room was very clean and staff were great!

We were “upgraded” to the Wyndham Grand hotel from the Wyndham Garden Inn. This was not an upgrade at all. The room was incredibly small, smelled awful and nothing like the picture. We accepted the upgrade because we were aware that our initial hotel was housing people due to poor conditions on the reserve. We were celebrating our 25th Wedding anniversary which was noted on the booking. When I asked to be moved to a room a little higher up floor wise, I was told the hotel was sold out. It wasn’t. The front desk clerk was not truthful. We booked a city view at our initial hotel and expected to get the same at the Wyndham Grand; however the window faced the parking garage.

Hotel is always clean, rooms are nice and staff are super friendly.

Very bad parking arrangements, Coffee machine not working in the room, toilet seat doesn't stay up. Very underwhelming stay.

Everything was excellent and clean. The staff here are super friendly and always helpful. My go-to hotel when I stay in Niagara:)

Room was clean and comfortable. Staff was courteous.

Was a good location

Nice room and view was ay

Close to amenities

Yes

The room was mediocre at best, I cancelled my first hotel that had a view of the falls because this one offered a room with a fireplace, sadly upon checking in there was no fireplace. Needed to use the printer, the machine is too old and required a USB. Restaurant was only open for breakfast and lunch. The young lady at the reception desk would do better in a role that did not interact with people, My next stay in Niagara will be somewhere else

Room was cold and the heater didnt work well, never really heated up.

Good

The room smell is very bad and one of the receptionist is talking disrespectful. I made a complain about the room once I received the room and she replied that you we can cancel your reservation and take your money. Really I m disappointed from what was happened.

Jetted tub poor heating, shower luke warm at best, could hear everything, people walking in hallway, window in room poorly sealed, ice build up seen on interior window ledge, multiple days. When reported to staff no answer or questions were asked until we showed picture of window, We were asked if we reported it. Water first day thought it may have been from everyone checking in and having showers, busy due to New Years, thought this was the reason, second night water temp still poor after 9 pm Paid extra for room with Jetted Tub that was unusable.

Great value for one night stay and spacious room.