헌턴 파크 호텔

주위에 새소리도 좋았고 분수대와 나무들, 조경이 잘 이루어진 아름다운 호텔이었다. 해리포터 스튜디오 튜어를 위해 이 호텔을 선택했는데 탁월한 선택!!! 해리포토 스튜디오에 도보로 가기에도 무리가없었고 20분 거리 정도에 맛집 레스토랑과 마켓이 있어 음료수와 식사는 잘 해결할 수 있었다. 해리포토 스튜디오 튜어를 위한다면 이 호텔을 추천합니다.^^

Nice, clean room, pleasant staff, good restaurant, comfortable bar area.

Feel the photos on the advert were quite misleading. A lot seem to be taken from the back of the property and the old reception, arrival a glass annex reception around the side of the main house was a bit deflating as it didn't met the expectations. For the price the hotel is comfortable and welcoming, breakfast and the bar were nice, it just didn't meet the expectations.

The decoration is not as good as I expected. The staff were friendly but were very busy.

A little disappointing really. I needed an extra night and asked at reception. I offered to use Hotels.com again but they booked direct. On check out I found I was charged considerably more. When questioned I was told that maybe there was an event or they were fully booked. I can assure you none of those were true. This was never mentioned at the time so i feel that i was ripped off a little. I certainty wont be staying here again or recommending it to my colleagues.

Awful stay and poor customer service, never again.

The bedding was not changed on the last day, when our employee took the duvet cover off for the service staff to change, the duvet itself was covered in old unine stains! VERY disappointed as we regularly look to book rooms at your hotel for business.

The AC unit in our room wasnt working very well, so our room was uncomfortably warm and humid. The matrass was collapsing on the edges so a queen size bed became quite a lot smaller than it needed to. The breakfast had a much smaller assortment than expected /advertised.

Room in pretty good condition with comfortable beds. The public areas are quite run down though. Evidence of may damp / water leak issues. The. Plaster around the window in the dining room literally fell off in front of us. Same issues upstairs in the bar. The issue seems to be blocked gutters so very easy to solve but looks like no one has tried. The staff were all friendly enough, food varied between average and good but always edible. This place could be a gold mine with Harry Potter world just around the corner. Just a bit of effort could transform this hotel into something really special.

It was very clean & tidy. Staff was very friendly and helped me with any questions.

room was very small and unclean with the door peeling , made a dinner reservation and when going to the restaurant nobody knew anything about it and looked at us if we were crazy , pool smelt. staff were ignorant. hotel looks amazing from the outside shame it is not to the same standard inside.

Excellent staff, and good quality location - ideal for Warner Brothers for a quieter stay!

it was well presented, had lovely pumpkin competition at front desk.

The hotel on arrival looks wonderful, very pretty Manor House. We also had the luck of receiving a free complementary upgrade to a room in the Manor House. The room was very nice, modern, Updated technology and great decor. The shower was a little grubby and could do with a deeper clear around the shower door but other than that we were happy with the room. We had breakfast included within our stay, this is the downfall to our trip. We arrived in the breakfast area which was quite small and overcrowded. The staff were stood chatting while we waited for instruction, there was also multiple dirty tables. We were pointed in the direction of a small table tucked in the corner with very limited space. We then helped ourselves to a buffet style breakfast. Unfortunately the sausages were undercooked and pink in the middle, both mine and my partners. We raised this with staff, who weren’t appropriately trained as panicked and didnt know what to do (leaving the tray of potentially uncooked sausages out) the manager then inspected the sausages and took one into the kitchen (still leaving the sausages out) they then proceeded to let someone plate up some sausages before taking the tray away into the kitchen and informing us that they were re-cooking the sausages and apologised. I then raised that they had allowed someone to take some from the dish knowing they were not satisfactory, to which they said the person would be fine. This was a disappointing end to our stay unfortunately.

Very friendly and helpful staff, with a lovely location.

Don’t be fooled by the glamorous photos of the main house unless you are at an event you will not see any of it. The hotel annexe smells like a frat party left there jock straps behind a radiator and the room was filthy. Dirty big cobweb above the bed, make up still on the shower and the bathroom floor and work top were filthy. Decided to opt for the nachos with chilli, £3 extra for a teaspoon worth of chilli, I think not complained and got at least another 2 teaspoons worth, was cold and lacking any flavour. Asked the waitress if they got the tips and she laughed said no, hate that shows pure greed! Buffet breakfast was cold but choice was okay. Pool was severely overly chlorinated to the point it stung my eyes. Only positive point was it was a 10min drive from Warner Brothers studio, tired and lacking atmosphere. Place is geared to events and not for hotel guests, save yourself the grief and go somewhere else.

Breakkie was very good. The short haired blonde with glasses (sorry, don’t know her name) who worked in the dining area was just a delight. All staff were friendly and accommodating. That’s all I ask for in staying at a hotel.

Great place, lovely room, fair price. Good stay. Thank you.

Typical English breakfast with a few other options. It's about 25 mins walk to the WB studio tour, which is why I stayed originally the first time...but I've been back since because I love the venue. Staff were amazing....I've stayed here a few times and they've always looked after me. I'd give ten stars if I could.

If you like traditional English Breakfast, you will be happy. Staff was very welcoming and effective to address any issues. The rooms are fairly small.