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Beautiful old property , staff very helpful and perfect for our stay … afternoon tea was lovely

Comfortable room! Quiet & clean

Staff was amazing!

Excellent all round!

Convenient, clean, good location, staff excellent, free car parking in London really helped us as we were in and out all day and night.

Clean room staff always v pleasant and helpful

We stayed here in 2018, and got the opportunity again, so took it. Have to say we were rather disappointed. Check in was great, no issues. We requested a balcony or terrace room, which we were given (in the extension). On the way there, the bottom fire escape was swarmed with Blue Bottle flies. On the way to our room, in the previous corridor, there was a strong smell of weed. The room was nice, but some of the curtain off the rings, and the bathroom was not dirty but very dated. Half painted doors (one side but not the other). Enamel scuffed off the bath etc. All in all, an ok stay, in a hotel that used to be lovely, but is a bit dated now, hence more like contractors accomodation.

Staff were friendly and helpful - we booked in quite late in the evening

Perfect

Flawless experience from check in to check out

Staff were welcoming and helpful.

Parking was safe. Staff friendly and helpful

Great hotel and location. Stayed here for New Years Eve party and then out on the terrace at 12pm for a fantastic view of London and the Fireworks. Room was pleasant, clean and big enough. Rate included breakfast which was a buffet of hot and cold, well prepared and good selection.

Beautiful room. Stunning building. I was in the Piccadilly room and it has lovely views and is a really comfortable room. Stairs to get to room are narrow and could be awkward if you are less mobile, so bear this in mind. Its a lovely hotel, and I am looking forward to staying again.

Was very nice place, quite and beautiful surroundings.

Staff were great, food was good, rooms need a face lift a bit

Just checked out after one night, my husband comes to Elstree once a month having used the Manor for almost 5-6 years. I have been on occasions, but sadly this time saw a drastic change in it. Our standard double room was just that. Standard! The bed was very small, pillows uncomfortable and room hot. The bathroom, although having a fancy Japanese style toilet, really, really needs gutting to say the least. The grout is mucky, as is behind the sink, the shower sits over a bath with an old fashioned bath protector that is a grimey colour. Paintwork has come off the bottom of the bath panel all the way along, there's no bin, the cups are the cheapest form of squishy plastic (no glass cups), no flannels or box of tissues, and the whole room really does need renovating. There are no waters in the room either. The long annexe from room to restaurant/reception is freezing with no radiators on at all. The dining area is now in need decoratin. If you sit by some windows you are very cold although the view is lovely - whilst sitting by a radiator you roast as they're on full, there doesn't seem to be a happy medium in temperature settings. Christmas lights are up - inside the restaurant area... but rather than a subdued setting, they're on a multi flashy setting which isn't very conducive to evening dining. Our evening meal was very nice, but served on cold plates, breakfast good. Sadly, came away with that, not sure if we'll go back feeling.

Everything about our stay ticked all the boxes, bar one. Pros: Helpful welcoming staff, good food, beautiful accommodation. Cons: Not really suitable for anyone with mobility problems. No ground floor rooms in main building and no lifts. The are steps to every bedroom.

Room clean and tidy. Staff very polite, friendly and accommodating. My wife needed a room with reasonably easy access and the initial room allocated was difficult for her so the receptionist searched for another room more easily accessible even though the hotel was full.