시슬 트라팔가 - 레스터 스퀘어

4박5일 머물렀습니다. - 에어컨은 처음부터 고장, 체크아웃때까지 고쳐지지 않았으며 - 셋째날 아침에 수도 고장 발생. 3-4시간 정도 단수였습니다. - 침대는 청결했으나, 바닥에 먼지가 많은지 선풍기를 키면 기침이 계속 나왔습니다. - 조식은 나쁘지 않았습니다. 위치는 좋습니다만 전반적으로 추천하지 않습니다. 나름 해외를 많이 다녔는데 가격대비 최악이라고 생각합니다.

Front desk staff could have been friendlier

The location was perfect and the breakfast was fantastic.

Im wesentlichen ok, im Zimmer war es etwas zu kalt, die Klimaanlage reagierte kaum.

I liked this thistle better than the other thistle location I stayed in. It’s a bit bigger. AC is not up to typical American standards but the people were very friendly and it was clean and it was in an absolutely excellent location. Especially if you’re seeing anything at the Harold Pinter theater.

Quiet; King Size Bed; Ample sized room; location was perfect

Very helpful and pleasant staff. Powerful walk in shower and kettle, mugs, coffee machine and fridge in room. Very quiet room in a central area though noise from adjoining rooms in the morning. Great value for money given location

Great location!

Location - the hotel has a wonderful location, great starting point for seeing many of of the main attractions; all nearby. Exactly what I was wanting. The Room - this on the other hand was where everything fell apart; absolutely terrible!! Without going into any great detail, let's just say we had a situation that was extremely disgusting. The more minor issues we had with the room were addressed quite quickly and that's where the staff did shine. Carpets need to be replaced as they are badly stained. Something they weren't able to fix. However, the main problem we had seemed pretty much ignored. We complained the first day, the second day, the third day, and it wasn't until the 5th day something was finally done. The Manager should have been far more pro-active. Restaurant - don't bother. Very friendly staff. Very helpful as well. But the meal portions were small. Clearly heated with a microwave, as half my dish was hot, and the other half was cool. Though it was tasty enough, the meals were quite expensive and not worth it. Now I understand why the place had no other guests eating there. I won't be back and I will highly recommend to everyone else, find another place to stay.

City break - really just slept and ate breakfast there. Beds a little hard but otherwise hotel provided what we wanted well. Staff were all lovely, breakfast was fine. Location convenient and central. Had a great weekend!

Very comfortable bed, great tv, nice quiet room and the staff were very helpful. Only let down was the tiny bathroom that could do with some maintenance, as the shower door wouldn't close and towel rail was about to fall off. I'd stay again if there's room with a bigger bathroom.

Katia was a pleasure to work with at the front desk

Location best. Amazingly quiet for location. Skipped the breakfast buffet. Air conditioner mediocre in hot weather. Shower excellent. Bed excellent. Fridge in room useful. Skip daily room cleaning for a 7 pound voucher.

Great place for all London Hotspots. Staff excellent. Breakfast lovely with loads of choice. Room a bit tired. Furniture in need of upgrade. Paid for room with large king bed. Disappointed to find we got two singles pushed together.

Check in was efficient and welcoming. Room was clean and bed was large and comfortable. Good hot/cold range of breakfast options. Bar staff were friendly and restaurant food served quickly.

Hotel was clean and comfortable. Staff was very kind. The location was central making it easy to walk to the City of Westminster sites.

Room was great, bed comfy, shower powerful and hot. Lack of availability cold still water. No bottles left. No ice available for general use and very hot out. Breakfast was not great. Would stay again but not to have breakfast.

Terrible attitude

Everything was good. No issues

Great hotel in a perfect location for exploring. Staff were helpful and polite. Breakfast had a great choice of food and it was topped up regularly