탑햄스 호텔

The room tide and not kids friendly at all.

Rooms were clean and comfortable. Hotel was easy walking distance to major attractions. Only downside was shower which was very small. No problem for my wife and I, but I could easily see how this may not work for some.

Very comfortable, stylish decor, great location

We got to Tophams early and the maid made a big effort to clean our room so we could get in early. The room was always immaculate when we returned after a day out and about. The front desk was great and the breakfast employees were very nice and accommodating. Thanks for a great stay. See you next December!

les plus : -personnel impeccable -établissement très propre les moins: - petits déjeuner «  léger » - chambre vieux parquet très bruillante - espace très réduit, pas d armoire pour ranger - salle de bain avec wc très petite et manque d accessoires ( pas de prise de courant et pas de chauffage)… - Tv sur un mur parallèle au lit et non en face : résultat torticolis au bout de 3 nuits!!! vraiment pas cool!

Love the location and staff

We had a great stay. The hotel was clean and in a very convenient area. The only complaint is that the shower was extremely small. The are for the tub should have been used for the shower.

Great choices and healthy options

Everything

Everything

Bra

Excellent staff, very clean & comfortable room. Great food, the breakfast was plentiful and had a great selection and the fresh baked cookies every afternoon were a lovely treat.. Location was fantastic and was close to Victoria station.We had a wonderful stay and would definitely book again.

We arrived and the elevator was out of service. We were early so we explored and when we came back later we were tired and laid down. It was later at night but it suddenly dawned on me that we did not have a king sized bed or larger room like I booked. We were too tired to go to desk so I waited until morning. The next morning I reported that we had been put in the wrong type of room. We were simply moved into the correct type of room. No apologies, no offer to reimburse me for the night we were in the wrong room. Nothing. If I hadnt complained, we wouldnt have even been moved. My husband is 6'3" and slept in a full bed with his feet hanging off the bed because someone couldn't be bothered to put us in the correct room. When in the new room, the sink didn't work and a repair man had to be sent to fix that. We had to wash our hands in the bathtub until it was fixed. I overpaid for a hotel that is in a nice area, but other than that was not worth the money.

The lift was out of service for all three days of our stay. We were in the 2nd floor, we are over 60 years old. I would appreciate some token, such as one free breakfast to compensate for the inconvenience. Also the tea kettle was leaking and all the water spilled in the tray.

Hotel lobby, staff, restaurant and location are lovely. Bedrooms are a little dated and the bathroom featured a tub only with a handheld nozzle only and no glass partition or curtain which made showering less than ideal.

Lovely hotel

I was given a room on the fourth floor and the lift wasn’t working. I didn’t have a problem with stairs generally, but the ones here included extremely narrow winding stairs up to a very heavy fire door which I had to navigate with my own suitcases and which frankly felt dangerous. The room was tiny, again not normally a problem but the shower in the bathroom was so small that you couldn’t turn it on without it leaking all over the floor or entering it and closing the shower door and having a cold shower. there is no way this is a four star experience.

wide selection of bread, eggs, spreads, coffee etc

Loved it! Comfortable and a great location.

Supi