트리벨스 리젠시 노팅엄

I can’t believe this even until now, but there was mould on the duvet cover... Seriously? Yes. Fortunately the receptionist changed the duvet cover but still there was a hair on the mattress and the pillow. Better not to expect the cleanliness here.

Good little hotel with clean rooms. The staff were very good but could have done with a few more of them. There was no bar, so take your own if you want a beer.

I was in Nottingham for an overnight stay with my fiancé and the hotel we booked cancelled on us last minute so we panicked booked this hotel. When we arrived the staff was really nice and polite and welcomed us, the room was very clean with a kettle 2 glasses and 2 mugs with tea, milk and sugar on the side. We had a good nights sleep and when we left the next morning the staff again being very polite, although we didn’t stay long and have a proper experience I can honestly say I’ll definitely be coming back and staying for longer.

Dirty room, seriously over priced. Noisy and the shower didn’t have hot water or any pressure. Will never be coming back again

BRILLIANT LOCATION , FRIENDLY STAFF. WILL RETURN NEXT TIME IM IN TEH AREA FOR WORK.

Well equipped, very clean.

Comfortable bed

Stayed at the Trivelles Regency in Nottingham and honestly the check-in experience was really disappointing. Both myself and several other guests were told we had to pay a £50 security deposit, despite the confirmation email clearly stating it would only be a £1 deposit if paying by card, and £200 only if paying by cash. When we showed the staff member the email, they refused to accept what was written and still insisted on the £50 payment. For some people checking in, that money was part of their budget for their night out, so it caused unnecessary stress and frustration straight away. If the hotel policy has changed, the booking information should be updated to reflect that. It’s unfair to tell guests one thing beforehand and then demand something different on arrival.

Staff very polite and helpful

Good

The stay wasn’t expensive and you get what you paid for , the walls are paper thin and the tiles on the bathroom floor were cracked and quite dangerous bare foot , the toilet didn’t flush but they came and made it better after we mentioned it

Alarm went off no one could turn it off and the manager was rude did not ant to refund my deposit

Happy with my stay! Will be back again

Check-in - painfully Slow... Insisted on charging a £50 "deposit" at check-in that wasn't mentioned at the time of booking, then after reluctantly paying by card and SEEING THE GREEN TICK AND APPROVAL CONFIRMATION on the terminal screen, the receptionist claimed it hadn't been successful, and I'd need to pay it again (which I refused to do). In the one small lift, the button for the Ground Floor was taped over with the message "Not Workig" (sic) meaning the only way to get back to the ground floor and exit the building was down a rough worn stone staircase, that had lights controlled by sensors that did not detect a person until they were half way down. I WOULD CONSIDER THIS EXTREMELY DANGEROUS. when mentioned to the receptionist the response was a dismissive "we know"... I have enjoyed good stays at other Trivelles branded properties elsewhere, but sadly this one fell some way short of their standard.

Awkward check in. Poor shower. Low water pressure. Poor TV reception. Poor black out due to curtain fittings.

Was ok, lift didn’t work tiles were broke bed felt too slimy

The room they assigned the power didn’t work and when I requested help we had to keep going down to get the receptionist because she wasn’t doing anything about it

The room was horrible The people was smoke 🚬 a bad ( drugs) Alarm was on and off no stop in the corridor and room People shouting We was park our car next road they said its safe when wake upmthe morning car windows wash smashed

Really friendly staff, comfortable room

Really good room quick and easy to check in