그랜드 호텔 다운타운

Equipe muito gentil! Hotel bom, quartos pequenos mas aconchegantes...não tivemos problema algum.

such a nice view

Localização, cama

The door handle lock was falling off the door, the bathroom

Checking in early was easy and the staff was very accommodating. The room was clean and very comfortable. Will definitely stay here again.

The room was not clean upon entry, our feet and socks turned black as though the floors had not been cleaned. There was also hair in the shower drain. The safe was not working the whole trip. Also our luggage got delayed and we mentioned it to the front desk upon arrival and checked up on if it had been delivered every morning and afternoon. By the 3rd day the receptionist acted as though we had not talked to anyone even though we had talked to someone at reception about it every single day, multiple times a day. Overall it is in a great location with great restaurants and close to the light rail, but otherwise would not recommend this hotel.

Quarto

Amazing

Gutes Hotel, freundliches Personal Frühstück war OK überschaubar. Lage für einen Städtetrip gut zu fuss und mit ÖV alles gut erkundbar.

La habitacion no estaba impecable, a falta de barrer en la limpieza diaria. La estancia ha sido agradable, nos han atendido muy bien, nos hacian la habitacion a diario con toallas limpias y sabanas limpias. Los comentarios que se ven del hotel no le hacen justicia. No es tan exagerado y volveria sin duda. Gracias por la estancia

Didn’t try breakfast.

Great room and convenient location. Onsite garage parking ($40) was easy and secure.

Staff were helpful. Room was good and I got upgraded to a penthouse room. Breakfast was adequate but for the price I would have expected better. Coffee was sub-par. Towels were a bit small.

yes

The room was super clean and spacious, lovely bathroom. The room could use a little TLC for things like furniture and fixtures. The staff was helpful and unobtrusive, housekeeping was great. Location was perfect for a quiet spot to call it a night after exploring all day.

Zimmer und Personal

Limpieza y comodidad

Morgenmaden var slet ikke som forventet, kedeligt og fuldstændig smagsløst. det var godt nok en skuffelse af et hotel i amsterdam

Hotel facile d'accès en vouture avec parking. Le personnel était sympa et le ménage bien fait

Funcionários sempre solícitos e prestativos. Limpeza do quarto deixou a desejar, assim como a equipe de manutenção. Estávamos hospedados eu, meu marido e meu filho de 4 anos. Das 8 diárias, apenas 1 dia colocaram toalhas para nós 3. Em uma das reposições, uma toalha estava rasgada. Também ficamos um dia sem reposição de papel higiênico. Esse não é o tipo de situação que se espera em um hotel como esse. Também tivemos problema com barulho dos outros quartos, que vazavam para o nosso até altas horas da madrugada (um dos dias havia muitas pessoas em um dos quartos, prática que imagino não ser permitida no hotel). Até tentei entrar em contato com a recepção via whatsapp e telefone, mas não tive sucesso. Essa foi nossa terceira estadia e acredito que não voltaremos novamente.