호텔 Xyz

선택할 수 있는 호텔이 많지 않았습니다. 위치는 나쁘지 않았고 새 건물인듯 하여 지내기 나쁘지 않았습니다. 서비스가 조금 부족해 보입니다. 문제를 해결하려 하기 보가는 메뉴얼대로 일하는 모습이 저는 개인적으로 별로 좋아 보이지 않았습니다. 호텔 마사지는 가격대비 훌륭했어요. 문을 열어 주시는 분도 친절했고. 다음 출장도 어쩔수 없이 지내야 할덧 같습니다

하이옌 태풍이후 많은 타클로반 시내의 호텔들이 정상적인 모습이 아니었다. Xyz호텔 역시 마찬가지 였는데 엘리베이터가 작동되지 않아 숙박기간동안 7층까지 걸어다녔다.호텔내 객실은 청결한 상태이지만 음식물을 남겨두지 마세요. 엄청난 개미들의 습격을 받게 될 것입니다. 호텔내 패밀리어들은 대부분 친절합니다. 와이파이도 만족스럽습니다. 특히 음식이 괜찮은 것 같았습니다. 아직 정상적인 모습의 호텔은 아니지만 당장 숙박할 곳이 필요하시다면 괜찮은 선택이라고 생각합니다.

Absolutely loved my stay at Hotel XYZ Tacloban! The room was modern, spotless, and super comfortable—especially the bed. Great location with easy access to everything in Tacloban City. The staff were incredibly friendly and helpful, and the whole experience—from check-in to check-out—was seamless. Highly recommend and would definitely stay again! ⭐⭐⭐⭐⭐ X C V b

Most staff are kind and their English is easy to understand. Restaurant is nice. It is good for your staying. Safely box in a room is not available.

Clean

As an American that had never seen real life cockroaches before, maybe I’m overly sensitive. Maybe it’s a common thing in the Philippines or in tacloban in particular? But we had to call staff for cockroaches in our room multiple times. And I’m a bit squeamish, so I didn’t sleep well at all. We booked the “fabulous” rooms. They have a queen bed upstairs and two twins downstairs. We also had a delayed check in. Several hours, because of some electrical issue? And I’m pretty sure I heard a rodent of some kind moving around in the rooms ceiling right over the bed. My wife laughed at me because she’s a tough cookie. Without the pests it would be quite a nice place. But I’ll never go back, thanks.

Ok

First time there and from the bed to the food to the hospitality was amazing the only issue would be parking because it’s located in downtown but other then that it was perfect by all means would so go there if ever in tacloban again

Calling restaurant from the room. Did not go well.

Für Philippinische Verhältnisse hervorragend! Ich wurde kostenlos geupgradet!!! Super wohl weil ich schon öfters dort war, trotzdem sehr angenehm.

スタッフは良く教育されていてサービスが良かった。

I arrived very early about 10am. The polite staff told me if I waited a short while I could check in soon which I did. This was excellent. The room looked small because the bed was huge but this was fine. The room itself was nice and clean, the a/c worked and the pillows were awesome. There was a stain on the bed linen, however; and the towels looked old and grey and could do with being replaced. Breakfast was nice although it was not a buffet breakfast as advertised on this website.

The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.

Is the pool open

The staff was so friendly and so courteous, our room was kept clean

We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)

The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.

Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety

all very good

Excellent Excellent Excellent