Hotel XYZ

Hotels
8.4
/10
Very Good
596 reviews

What Guests Say About Their Stay

Wilyn M. C.

8.5
/ 10
Good value for money!!!

Joseph

10.0
/ 10
First time there and from the bed to the food to the hospitality was amazing the only issue would be parking because it’s located in downtown but other then that it was perfect by all means would so go there if ever in tacloban again

Myah

10.0
/ 10
We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)

pascal

10.0
/ 10
the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
In the Area
See Map
P. Zamora St., Downtown, Tacloban, Leyte, Philippines, 6500

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel XYZ is located in area / city Downtown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel XYZ

P. Zamora St., Downtown, Tacloban, Leyte, Philippines, 6500
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Lobby Hotel XYZ
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Discover More About Hotel XYZ

General


In Tacloban (Downtown Tacloban)

Location


With a stay at Hotel XYZ in Tacloban (Downtown Tacloban), you'll be steps from CAP Building and 8 minutes by foot from Tacloban City Hall. This spa hotel is 0.7 mi (1 km) from Leyte Provincial Capitol and 0.7 mi (1.1 km) from Balyuan Amphitheatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

CAP Building - 0.1 km / 0.1 mi
Tacloban City Hall - 0.7 km / 0.4 mi
Balyuan Amphitheatre - 0.8 km / 0.5 mi
Madonna of Japan - 1 km / 0.6 mi
Stations of the Cross - 1 km / 0.7 mi
Leyte Provincial Capitol - 1.1 km / 0.7 mi
Santo Niño Shrine and Heritage Museum - 1.3 km / 0.8 mi
Tacloban City Convention Center - 2.8 km / 1.8 mi
Robinsons Place Tacloban - 4.7 km / 2.9 mi
Leyte Landing Memorial - 9.2 km / 5.7 mi
Palo Cathedral - 10.7 km / 6.6 mi
San Juanico Bridge - 11.5 km / 7.2 mi

The preferred airport for Hotel XYZ is Tacloban (TAC-Daniel Z. Romualdez) - 8.4 km / 5.2 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 56 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel XYZ

Bar, Cafe and Lounge Hotel XYZ
Bar, Cafe and Lounge
Swimming Pool Hotel XYZ
Swimming Pool
Functional Hall Hotel XYZ
Functional Hall
Lobby Hotel XYZ
Lobby
Others Hotel XYZ
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Sauna

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Reception hall

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel XYZ

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Hotel XYZ
56
Number of floors in Hotel XYZ
10
Another facilities in Hotel XYZ
Smoke-free area, Safety deposit box, Coffee shop, Laundry service, Luggage storage

Frequently asked question in Hotel XYZ

What are available facilities at Hotel XYZ?
There are top facilites at Hotel XYZ such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel XYZ?
The standard check-in time at Hotel XYZ is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
How many stars does Hotel XYZ have?
Hotel XYZ is a 3.0-star hotel.
How many floors does Hotel XYZ have?
Hotel XYZ has 10 floors.
How many rooms does Hotel XYZ have?
Hotel XYZ has 56 rooms in total.
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More Reviews from Other Guests in Hotel XYZ

Overall Ratings & Reviews Hotel XYZ

Traveloka (75)
Other sources (521)
8.4
Very Good
From 521 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel XYZ

Number of reviews per page
20
40
Top reviews
Ariane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
Jason
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As an American that had never seen real life cockroaches before, maybe I’m overly sensitive. Maybe it’s a common thing in the Philippines or in tacloban in particular? But we had to call staff for cockroaches in our room multiple times. And I’m a bit squeamish, so I didn’t sleep well at all. We booked the “fabulous” rooms. They have a queen bed upstairs and two twins downstairs. We also had a delayed check in. Several hours, because of some electrical issue? And I’m pretty sure I heard a rodent of some kind moving around in the rooms ceiling right over the bed. My wife laughed at me because she’s a tough cookie. Without the pests it would be quite a nice place. But I’ll never go back, thanks.
Read More
James
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time there and from the bed to the food to the hospitality was amazing the only issue would be parking because it’s located in downtown but other then that it was perfect by all means would so go there if ever in tacloban again
James
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Calling restaurant from the room. Did not go well.
Andrew
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I arrived very early about 10am. The polite staff told me if I waited a short while I could check in soon which I did. This was excellent. The room looked small because the bed was huge but this was fine. The room itself was nice and clean, the a/c worked and the pillows were awesome. There was a stain on the bed linen, however; and the towels looked old and grey and could do with being replaced. Breakfast was nice although it was not a buffet breakfast as advertised on this website.
Read More
Edrian
icon-
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Read More
Daniel
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Is the pool open
Myah
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was so friendly and so courteous, our room was kept clean
Myah
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
Read More
Anthony
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.
Read More
Randall
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
george Marj
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

all very good
Arlene
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent Excellent Excellent
pascal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
Read More
ANTHONY
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good breakfast
Arnel
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Read More
Christian Jude Cabrera
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Lance
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Read More
troy
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great staff, great food at affordable prices.
Number of reviews per page
20
40

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Others 4 Hotel XYZ

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel XYZ

Traveloka (75)
Other sources (521)
8.4
Very Good
From 521 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel XYZ

Number of reviews per page
20
40
Top reviews
Ariane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
Jason
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As an American that had never seen real life cockroaches before, maybe I’m overly sensitive. Maybe it’s a common thing in the Philippines or in tacloban in particular? But we had to call staff for cockroaches in our room multiple times. And I’m a bit squeamish, so I didn’t sleep well at all. We booked the “fabulous” rooms. They have a queen bed upstairs and two twins downstairs. We also had a delayed check in. Several hours, because of some electrical issue? And I’m pretty sure I heard a rodent of some kind moving around in the rooms ceiling right over the bed. My wife laughed at me because she’s a tough cookie. Without the pests it would be quite a nice place. But I’ll never go back, thanks.
Read More
James
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time there and from the bed to the food to the hospitality was amazing the only issue would be parking because it’s located in downtown but other then that it was perfect by all means would so go there if ever in tacloban again
James
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Calling restaurant from the room. Did not go well.
Andrew
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I arrived very early about 10am. The polite staff told me if I waited a short while I could check in soon which I did. This was excellent. The room looked small because the bed was huge but this was fine. The room itself was nice and clean, the a/c worked and the pillows were awesome. There was a stain on the bed linen, however; and the towels looked old and grey and could do with being replaced. Breakfast was nice although it was not a buffet breakfast as advertised on this website.
Read More
Edrian
icon-
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Read More
Daniel
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Is the pool open
Myah
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was so friendly and so courteous, our room was kept clean
Myah
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
Read More
Anthony
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.
Read More
Randall
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
george Marj
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

all very good
Arlene
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent Excellent Excellent
pascal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
Read More
ANTHONY
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good breakfast
Arnel
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Read More
Christian Jude Cabrera
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Lance
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Read More
troy
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great staff, great food at affordable prices.
Number of reviews per page
20
40