이온 호텔

Bed was firm, nice breakfast buffet, staff was courteous. Wifi didn't stay connected (had to resign in) and laptop would not connect due to security issues.

Conditions of room is poor!

Fair

Clean spacious room, staff were friendly, and breakfast was good, different variety of foods.

Staff wasn't helpful. Breakfast was subpar. No hand towels or wash clothes. No hair dryer. No laundry service. No designated smoking area. The location is good, short walk to burnham park. The nearby laundrymat is inexpensive and does great work.

Very nice overall, great foods in the dining room.

The room and view was exquisite. Staffs were responsive

No face towels, no hand towels and no foot towels. Need to ask for hair dryer from front office

Nice room, but no hand towels, face towels and foot towels in the bathroom. No hair dryer in the room but need to ask from the front deak.

I didn’t stay, my s/o did. They truly enjoyed their stayed. They thought it was very clean and was given a great experience, they especially enjoyed the breakfast that came with the booking.

Everything was good.

Amazing service. Clean room. Efficient staff. No problem at all. I needed to leave another hotel in Baguio due to unsafe and unsanitary conditions. Ion Hotel was kind enough to grant me an early check-in knowing the conditions I was leaving to come to them. I will definitely stay here again next time I'm in town!

Breakfast are excellent and the staff are helpful and polite

Inexperienced, unprofessional and inefficient front desk personnel that resultd

Hot water, water pressure -both if them needs to be improved Very good stuff members and a professional hospitality All in all, the price do not justifying the overall rating

Service are okay and towel’s are old and musky smell to it.

Hotel had bad piping problem so their was a bad odor that came from the bathroom. Cleanliness to the hotel needs improvement. There were areas that were dusty and bathroom were not well cleaned.

Firstly upon arriving to the hotel it took nearly 1 hour waiting in line to check in. There was three check outs all with staff but only one staff member checking in guests. The room was ok, nothing special. The worst thing about our stay was the breakfast, probably the worst breakfast I have ever been to with all my travels. It was all cold, not even any orange juice and food was rarely replenished. There was no parking do our car and I definitely will not be returning.

Terrible delay for room during check-in.

Breakfast dishes (IF AVAILABLE & REPLENISHED) was LUKE warm!!! Toilet seat was loose & you had to position the seat prior to using the toilet!! When showering, despite having a shower door & enclosed shower, the bathroom floor flooded due to a leak in the shower. Considering that hose keeping attended to the room DAILY, did the STAFF not think to report these issues or was it expected that the GUEST report such issues. The internet SUCKED!!! There was no Netflix so the only TV viewing was the "{local Channels" Considering the nightly fees to stay in this hotel I feel that the management should be dismissed & replaced with a management team that would make the guests stay in the hotel a relaxing & enjoyable one. DEFINITLY will NOT be staying in this hotel in the future!!!