Ion Hotel

almost satisfied. the only shower fastening tool has broken. apart from that, no negative experience

Nice big room with good view!

Very kind staff . Room was clean, nice bed.

My main issue was it was Filipino breakfast. Not international.

Breakfast is typical for filipinos but delightful.

We were really happy with our stay. The staff were very helpful and the hotel environment was great. Would stay here again.

The room is under construction The bathroom wall was just covered in plastic. Can’t believe they rented this room

I was very pleased with the entire experience

Friendly and helpful staff.

This is a clean, comfortable hotel at a reasonable price, and for me that's most important. I had one meal and one coffee with a snack at the restaurant, and both were pretty good. On the down side, facilities are a bit dated. They have tried to update the lighting in the rooms with a touchpad system. It seems to have a mind of its own sometimes. The TV was difficult to use and programming is extremely limited. The shower controls are very hard to turn and the unit REALLY needs an anti-slip mat. Temperature control in the room is excellent, as is the comfort of the bed. Overall, this hotel is a good value.

Great view

Staff were excellent, as well as the security guards, and housekeepers. Safe, quiet, close to SM, excellent breakfast and Christmas buffet dinner, walkable to Korean restaurants and bars, easy parking with security guards.,

The only thing I did like is the staff. I paid 80 US dollars for a room that was not maintained. First there was paint spots on the floor, an open electrical panel in the closet. No safe until I had to call and ask one to be placed. No air conditioning. To get cool I had to open the window and the traffic was so loud all through the night I got no sleep whatsoever. Two pillows only. The shower liquid soap and shampoo was either diluted or low quality. The room looked like a room from hotel six. The breakfast buffet was okay but was very limited on items. I am glad I only spent one night. That place should be a 30 dollar room not an 80 dollar room. The manager should put more work in keeping the rooms updated. The appearance of Ion was very nice but the room was awful.

I found 2 mice eating on the night stand. The head shower was leaking same for the toilet hose. The TV channels were not available when i woke up at around 2AM. The staff are very helpful, friendly and courteous, from kitchen, front desk and the security officers. The hotel owner should invest a little to bring tge hotel up to standard.

The hotel staff were great! They looked after us really well. The only thing is the rooms aren’t soundproofed.

The property was well secured as well as the staff was accommodating.

I don’t get to take photos of my stay but one word best describes the entirety of the hotel and the staff from security to front desk, to dining area and room service: EXCELLENT

Safe, quiet,close to shopping and restaurants, easy parking. Costumer service excellent, clean, eco friendly.

It’s spacious, costumer service excellent, accessible to everything, safe, guards were very helpful in getting taxi, breakfast buffet excellent and lots of choices. Definitely will book again.

Best