호텔 듀크 로마나

never saw any staff

I arrived at the hotel around 20:00 local time. I checked in online as required, as they don't have a proper reception. I was given an access key to the building which worked. The door to the room however did not open. I then contacted the hotel over the phone and WhatsApp. But nobody answered. In the lobby I found another three guests with the same problem. Around 22:00 one of the guests could get hold of someone through WhatsApp. My request was answered at 22:20 when I finally received an access code for the room.

The staff was nice

Very bad room

Excellent location and good value for money

The metalic shower enclosure is all rusted and rusted water was leaking on the bathroom tiles. Furniture is dated and very tired. The mattress is a little more than a few bags of foam. I stayed on the top floor (6th floor) and it took 10 minutes to get any hot water in the morning. Expedia continues to list this hotel despite my objections, claiming to have forwarded my remarks and photos to the marketing group - very disappointing.

Hotel needs to be updated and a deep cleaning starting with the entry lobby. Staff is unfriendly and unwilling to accommodate any request from customers. I am surprised that Expedia is endorsing this hotel.

The front desk staff were unwilling to help and looked disinterested while watching things on their phone. The place smells of sewage when you walk in door and out of your room.

I stayed at this hotel for four nights during a solo trip to Bucharest. The best part is the location: right by Piata Romana, a major transport hub with many bus lines and even the hop-on/hop-off stop. Despite the traffic outside, the room was quiet, and it was easy to get around the city. My single room matched the photos, was clean and tidy, and the bed was fine. Room size was okay for one person, though the TV did not work. Facilities are very limited. The lobby feels outdated, and reception is on the first landing with only a few chairs and tables. There are no common areas or activities, so I would not recommend it for families. For a short stay as a solo traveler or couple, it can be sufficient. Staff were polite but service was average. When towels were missing, I was told none were available until the next day, with no apology. When I asked for an iron (listed as available), I was simply told they did not have one. Breakfast was not served at the hotel since the restaurant was closed. Instead, it was provided at a small café down the street. The selection was simple (mainly bread and eggs) but fine for a light start. On my departure morning, I found an elderly couple sleeping in the lobby, which left a strange impression but didn’t affect my stay. Overall, this hotel is fine if you just need a clean room in a great location. Solo travelers or couples will manage well, but families or anyone expecting more comfort and service should look elsewhere.

allt är perfekt i förhållande till priset. Det var 30 grader ute, men luftkonditioneringen fungerade perfekt , på en halv timme hade man önskad temperatur.

My stay at the hotel was nice. My family stated that they saw bugs in the bathroom. I would have given 5 stars, however not all rooms were ready at 4pm as promised.

All in all it was great. The breakfast times are however incorrect both as advertised here as well as in the room. In the room there is a big info sheet where it said breakfast 7-11, but when we got to the breakfast 5 past 10 they said it was over and it only lasted until 10. We then asked in reception about it and told staff said the info sheet was out of date and said we should’ve been informed at check in (they didn’t). We barely got an apology and neither money back for that mornings breakfast.

Very clean and they were always quick to help

At 11 pm at night, the receptionist entered my room without my permission while I was in bed to retrieve another guests forgotten luggage. Unbelievable. He should have called and asked for permission first. I should have reported him to his manager and police for illegal entry. Criminal!

It was very close to Bucharests Business school where I had classes. My room was large enough to stay comfortably for a week.

Great location, clean, quiet. Close to restaurants and shopping area. Variety of breakfast options. We paid 40 lei for car parking, it would be nice yo have parking included. Over all we recommend

Breakfast was very limited compared to other hotels we have stayed in but that might be due to it not being a busy or big hotel. The room was generally clean but the bath wasn’t so great with a reasonable amount of mould around it. It’s not really got a bar as such. If you want a drink they just have bottles of beer that the person on reception will get for you. Thinking it had a proper bar was part of the draw to this hotel so it was a great disappointment. The bed was very comfortable.

I had several bookings over about two weeks, stayed in 5 different rooms, the a/c didn’t work in any of them

Chambre vaste et confortable Accueil desagreable par un jeune homme jemenfoutiste qui il a fallu presser de questions pour savoir oû se trouvait le parking Aucune info sur petit dejeunef Plus de plat chaud à 7h30 au petit dejeuner

El trato en la recepción muy negativo. No ayudan, no explican y son arrogantes. En la web dicen que tienen servicio de consigna pero no es verdad, no tienen ninguna habitación habilitada para guardar maletas ni ningún tipo de control sobre el equipaje dejado. La habitación no se puede ventilar, ni se puede regular la calefacción. Los responsables del desayuno son muy atentos pero el desayuno es escaso y con poca variedad. La ubicación es muy buena. Las camas y las almohadas son una maravilla.