루보 - 셀프 체크인

담배냄새. 찐덕거리는주방.

체크인전에 미리 짐을 맡길수있어서 여행할때 편했어요ㅎㅎ여기저기 돌아다니기 아주 좋은 위치에 있어요!!

숙소는 일단 크지 않지만 하루정도 둘이 묵어가기에는 그럭저럭 괜찮았습니다. 다만 셀프 체크인을 해야하는데 키오스크가 고장이 나 있어 불편한을 겪어야만 했습니다. 0층의 카페의 직원이 아마도 숙소 호스트의 부탁을 받고 도와주고 있는 상황인듯 했으나 친절하지않아 불쾌했고 키오스크가 고장 나 있으면 좀더 빨리 적극적으로 개선했어야합니다. 다음날 체크아웃 할 때까지도 키오스크는 고쳐지지 않았고 또 다시 카페의 다른 직원에게 상황을 물어야하는 불편함이 생겼으며 그 직원 또한 잘 모르는것 같았습니다. 아마도 키오스크로 체크아웃 절차를 진행해야할 것 같다며 키오스크 안되면 호스트에게 전화해보라는 말만 했습니다.

루체른 카펠교와 역에 가까이 있어서 시내관광과 역을 이용한 이곳저곳 방문이 편해요. 객실은 작지만 깔끔하고 간단한 조리도구가 갖춰져 편리하게 이용했어요.

교통좋고 깨끗하고 불편함 하나 없이 좋았습니다

요리 할곳이 없는 것 빼고 최고!!

Great space and atmoshere. Room was large and area very convenient. Old town area so had some sewage smell from the drain which was not pleasant in our room. Went to complete laundry but the washer was smelly and needed to be cleaned. We ran a clean cycle and advised the 3rd party app but they would not refund the invoice of $3 even though we disclosed the issue. Free tea was nice touch. Would stay again.

The property has self check in, which was complicated because the email with the passcode was sent to an Expedia email making it not easy to find. The room was very cramped but clean. If you have any accessibility issues this place would be difficult because of the number of stairs.

The room was extremely basic and bathroom was small. Shower water caused puddles on the floor. It had a hostel vibe but location was excellent.

Super

The location is excellent, however the property can be maintained better. Our room was so dusty, we had to wash all utensils before using them. The towel warmer didn't work and the AC barely cooled the room, we slept with windows open. This is a hostel and that's how it is set up.

Very nice room. AC was great. Not sure if all rooms are like this but our room seemed very new like it had been redone recently. The location was perfect, right in the middle of everything in Lucerne. We needed to do laundry and they have brand new machines that worked great.

Location

I like the remote check in

Das Einchecken erfolgte komplett in Selbstbedienung und es ist schwer vorstellbar, wie das Einchecken ablaufen soll, wenn das Handy tot ist oder keinen Empfang hat! Es gibt ein Geräusch im Zimmer, das alle paar Minuten für ein paar Sekunden von der Klimaanlage kommt, auch wenn sie ausgeschaltet ist! Ich musste wegen des Lärms Ohrstöpsel benutzen, um zu schlafen! Es gab keine Hinweise im Zimmer, die mir geholfen hätten, den Service zu finden. Ich schickte eine Nachricht, um das Hotel über die App zu kontaktieren, ohne eine Rückmeldung zu erhalten! Der hohe Preis und die schlechte Erfahrung haben mich zu einem Clown gemacht!

Convenient and walkable

Pro: Good facilities. Comfortable. Con: Too many staircases (even within same floor). Not completely soundproof. Not all rooms are labeled with room numbers. A bit of distance from Luzern Train Station.

Room was nice and clean and laundry facilities was great. Beware of the magical room safes were your valuables can disappear. Wish I would have watched YouTube about this before using it.

Gut

optisch schön, gute Lage, aber mobiler Zimmerschlüssel und die meisten Steckdosen im Zimmer funktionierten nicht.