IHG 호텔, 킴튼 MAA-LAI 방콕

It was my 3rd time staying at Kimpton Maa-Lai. As it always has been, Kimpton Maa-Lai was a perfect place to spend my holiday. Staffs were amazing! Unfortunately I don’t remeber their names but I was happy to see the familiar faces again. They are the best! They do know what they are doning and they are looking forward ti find a better way ti satisfy their customers and they do seem like they are enjoying what they are doing. I don’t need to mention about the location and the facilities, thanks to those brilliant staffs, I really had a pleasant and happy holiday. Thank you so much!

신상 호텔이라 기대하고갔는데 방도 넓고 화장실도 넓고 좋았어요 해피아워잇는점도 킴튼의 장점이고 위치적으로도 만족스러웠고 스탭모두 친절했네요. 특히 큰 도움준 concierge 고맙습니다. 조식도 맛있고 메뉴 다양해요. 재방문의사있어요

너무 만족스러운 호텔입니다 신상호텔이나 그런지 모든 시설이 깨끗하고 방도 완전 스위트룸같이 크고 좋습니다 다음에 방콕오면 무조건 또 다시 방문하고픈 호텔~♡

Residence was perfect for our family of four. Would definitely comeback.

직원들이 친철하고 미숙한 영어에도 불편함이 없어서 다음에도 계속 이용할 것 같아요

So nice.

Amazing!

주변 관광지 이용이 편하고 룸피니 파크 가까움. 빌라 쇼핑몰 좋음

아주만족했어요 특히 메이드들은 너무 잘 정리하시고 과분하게 정리해주세요 많은 호텔가봤지만 킴튼말라이 훌륭한 호텔입니다.

아무리 APEC행사가 있었어도 투숙객이 방은 들어가게 해줬어야죠.. 시설은 좋았어요 하지만 인도네시아 귀빈들 온다고 투숙객들 지하주차장에 가둬둔게 아직도 화나네요.

위치적으로 편했고 조경이 너무 아름다운 호텔. 펫프렌들리답게 로비에 매일 귀여운 강아지들 만날수있어 즐거웠음. 하지만 방콕 젊은이들에게 핫한 호텔이라 그런지 옆방에서 밤새 음악을 크게 틀고 술에 취해 계속 벨누르는 탓에 잠을 거의 못잠. 그래서 late checkout 요청했고 받아줘서 저녁에 체크아웃함. 다음엔 옆에 있는 신돈켐핀스키로 가려고함. 두 번 굳이 갈 필욘 없을 듯. 조식 맛없다는 평이 있었으나 개인적으론 훌륭했음. 커피맛있고 음식도 맛있었음.

새 호텔인 점과 젊은 느낌, 환경친화적, 친절함, 위치 모든 면에서 만족스러웠습니다!

완벽한 숙소였습니다

Lovely stay here. Only downside was lighting which was not bright enough in bathroom and the reading light in bedroom was horrible and they were not able to give me a bedside lamp. Everything else was amazing

.

Top notch with well taken care of and the thai supreme culture of service. No need to think twice if you are to be in a quite yet close to shopping alternative

Great facilities including gym and pool. Breakfast buffet was good but could be better. Room was big and comfortable. Service was great. Lots of guests with dogs. If you’re allergic to dogs I wouldn’t come here.

Hotel was oversold, staff were focused on processing guests in and out of the hotel. Didn’t make any effort to personalized guest experience. Even the welcome drinks and cold towel offering looked very robotic. All complimentary Marriott Bon Voyage loyalty benefit such as simple ad high floor and late checkout request were denied. When requesting late check out to 2pm as a Gold member to 2pm, I was offered a 30 mins extension to 12:30pm instead! A gesture which show case the front office team’s lack of capability to maintain personalized experience in an oversold situation and completely lack of sincerity.

It is very upscale property. Large room with the Residence with Balcony. Staff was helpful and thoughtful by giving us an anniversary surprise. Recommended for couples or singles, but it’s not recommended for kids since there are almost no amenities for children. The pool is nice but rather small, we were lucky there weren’t a lot of people using it, but it’s not great if there are like 20 people. Seatings are few as well. The breakfast queue is a bit of a nightmare as everyone has to wait in the elevator area, with no air condition. Overall the staff did what they can with the property, so “software wise” it’s good, but not very living up to a five star hotel standard in my personal opinion.

Incredible amenities, accommodating and wonderful staff, great food, the most comfortable bed! Pool is gorgeous