Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

9.5
/10
Exceptional
442 reviews

What Guests Say About Their Stay

Thi t. n. L.

10.0
/ 10
One word: outstanding! Great landscape, hi-end facilities, getaway much needed in the town, amazing services. I love the bike of this hotel.

vishrov

10.0
/ 10
Excellent property in a leafy quiet part of town. Walkable to central and tons to do around. Suites are well-appointed. Great staff and energy all around.

Deborah

10.0
/ 10
Amazing assortment of Asian and Western choices (including dietary and gluten-free options), fresh fruits/juices and pastries.

Aivo

10.0
/ 10
This hotel has the best of everything : rooms , service , breakfast , rooftop bar , spa , pool , gym and location . Next time we are anywhere near Bangkok we will create a reason to stop here for a few days .We really, really enjoyed our stay .
In the Area
See Map
No. 78 Tonson Alley,Lumpini, Pathumwan, Wireless, Pathum Wan, Bangkok, Thailand, 10330

Main Facilities

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AC
Swimming Pool
Parking
WiFi
Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel is located in area / city Wireless Road. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

No. 78 Tonson Alley,Lumpini, Pathumwan, Wireless, Pathum Wan, Bangkok, Thailand, 10330
Discover More Places
Lobby Kimpton MAA-LAI BANGKOK by IHG
Lobby 2 Kimpton MAA-LAI BANGKOK by IHG

Discover More About Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

What You Might Like - All About Kimpton Maa Lai Bangkok

Kimpton Maa Lai Bangkok is more than just a hotel; it's an experience. Guests rave about the stylish design, the incredibly friendly and helpful staff, and the fantastic location. The rooftop bar offers breathtaking city views, perfect for a sundowner cocktail. It's consistently praised for its blend of luxury and comfort, making it a top choice for both leisure and business travellers.

What truly sets Kimpton Maa Lai Bangkok apart is its attention to detail. From the bespoke amenities in each room to the curated events and activities, every aspect is designed to enhance your stay. The hotel's commitment to sustainability is also a major draw for environmentally conscious travellers. Many guests highlight the exceptional service, describing it as warm, welcoming, and genuinely personal.

In short, Kimpton Maa Lai Bangkok offers a truly memorable stay. The combination of chic design, impeccable service, and a vibrant location makes it a standout hotel. Reviewers consistently praise the hotel's unique atmosphere and the overall feeling of being well-cared for. Book your stay today and experience the Kimpton Maa Lai magic for yourself!

Concept & Design Kimpton Maa Lai Bangkok

Kimpton Maa Lai Bangkok boasts a captivating design concept that seamlessly blends modern aesthetics with traditional Thai influences. The hotel's design is a testament to sophisticated elegance, reflecting a contemporary interpretation of Thai artistry and craftsmanship. The overall feel is one of understated luxury, with a focus on creating a calming and inviting atmosphere.

While not attributed to a single famous designer, the hotel's design is a collaborative effort that showcases the talent of numerous skilled artisans and architects. The result is a cohesive and visually stunning space that feels both luxurious and comfortable. The use of natural materials and warm lighting creates a sense of serenity and tranquility.

Stepping into the hotel lobby is like entering a tranquil oasis. The space is bathed in soft, natural light, and the air is filled with the subtle scent of exotic flowers. Comfortable seating areas invite guests to relax and unwind, while the stylish décor creates a sophisticated and welcoming ambiance. It's the perfect place to start and end your day.

Different Hotel Room Types Available in Kimpton Maa Lai Bangkok

Choosing the perfect hotel room is crucial for a comfortable stay. Kimpton Maa Lai Bangkok offers a range of

hotel room types

to suit every need and budget, from cosy

hotel bedroom types

to spacious suites. Consider factors like

hotel room type

categories, views, and amenities when making your selection. Let's explore the diverse options available.

  • Deluxe Room:

    Offers city views, non-smoking options available. No bathtub or bidet.
  • Superior Room:

    Features city or courtyard views, smoking and non-smoking options. No bathtub or bidet.
  • Grand Deluxe Room:

    Boasts larger space and city views, non-smoking options available. Includes a bathtub.
  • Suite:

    Spacious suite with separate living area and bedroom, city views, non-smoking options. Features a bathtub and bidet.
  • Pet-Friendly Rooms:

    Kimpton Maa Lai Bangkok welcomes well-behaved pets. Additional charges and specific requirements apply; please contact the hotel directly for details.

Unique Hotel Facilities in Kimpton Maa Lai Bangkok

Beyond the standard

hotel facilities

, Kimpton Maa Lai Bangkok provides a range of unique amenities to enhance your stay. Whether you're seeking relaxation or adventure, there's something for everyone. From invigorating fitness options to rejuvenating spa treatments, the hotel caters to diverse preferences. Let's explore the unique offerings.

  • Rooftop Bar:

    Enjoy stunning city views while sipping on handcrafted cocktails. Open daily from 5 pm to late.
  • Fitness Centre:

    State-of-the-art equipment available for guests to maintain their fitness routine. Open 24/7.
  • Spa:

    Indulge in a range of rejuvenating treatments. Prices vary depending on the treatment chosen. Bookings are recommended.
  • Swimming Pool:

    Take a refreshing dip in the hotel's inviting pool. Open daily from 7 am to 7 pm.
  • Kids' Club:

    A dedicated space for children with supervised activities. Operating hours vary; please check with the hotel for details.

Hotel Buffet or Hotel Restaurant / Cafe Available in Kimpton Maa Lai Bangkok

Kimpton Maa Lai Bangkok offers a delightful array of dining options to satisfy every palate. From casual cafes to elegant restaurants, there's something to suit every taste and budget. Whether you're looking for a quick bite or a fine dining experience, the hotel has you covered. Let's explore the culinary delights on offer.

  • The Restaurant:

    Offers a diverse menu featuring international and Thai cuisine. Prices vary depending on the dish. Open for breakfast, lunch, and dinner.
  • The Bar:

    Serves a selection of cocktails, wines, and beers, along with light snacks. Open daily from 5 pm to late.
  • Breakfast Buffet:

    A lavish spread of international and local breakfast items. Included in the room rate for some room types.
  • Cafe:

    Offers a relaxed atmosphere for coffee, tea, pastries, and light meals. Open daily from 7 am to 10 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Kimpton Maa Lai Bangkok offers excellent connectivity, ensuring a smooth and stress-free travel experience. Whether you prefer private transport or public transport, there's a solution to suit your needs. Let's explore the available options.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Rail Link:

    A convenient and affordable option. Connect to the MRT for easy access to the hotel.
  • Hotel Transfer:

    Kimpton Maa Lai Bangkok offers a convenient airport pick-up service. Bookings are recommended and should be arranged in advance.

Nearby MRT Station & Bus Stops Nearby

Kimpton Maa Lai Bangkok enjoys a fantastic location with easy access to public transport. This makes exploring the city a breeze, allowing you to easily reach various attractions and landmarks. The proximity to public transport is a major advantage for those who prefer not to rely on taxis. Let's explore the nearby transport options.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel. The station offers easy access to various parts of the city.
  • Bus Stops:

    Several bus stops are located within a short walking distance from the hotel. Buses offer a cost-effective way to explore the city.
  • Payment Options:

    Payment for public transport can be made using Rabbit cards, which are readily available at convenience stores and MRT stations.

Nearby Attractions / Landmarks for Family / Kid Friendly near Kimpton Maa Lai Bangkok

Families will find plenty to keep them entertained near Kimpton Maa Lai Bangkok. The area boasts a variety of attractions suitable for all ages, ensuring a memorable holiday for the whole family. From cultural landmarks to exciting theme parks, there's something for everyone. Let's explore some nearby family-friendly attractions.

  • Siam Paragon:

    A large shopping mall with an aquarium and various entertainment options. Entry is free, but costs vary for the aquarium and other attractions. Approximately 15 minutes by taxi.
  • Lumphini Park:

    A large green space perfect for picnics and leisurely walks. Free entry. Approximately 20 minutes by taxi.
  • Bangkok National Museum:

    Discover Thailand's rich history and culture. Entry fee applies. Approximately 25 minutes by taxi.
  • Jim Thompson House:

    Explore the beautiful traditional Thai house of the famous silk entrepreneur. Entry fee applies. Approximately 20 minutes by taxi.
  • Wat Arun (Temple of Dawn):

    A stunning temple with intricate details. Entry fee applies. Approximately 30 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations near Kimpton Maa Lai Bangkok

Looking for alternative accommodation options near Kimpton Maa Lai Bangkok? Whether you're seeking luxury, comfort, or budget-friendly choices, there are several excellent hotels in the area. Consider these options based on your preferences and budget. Let's explore some nearby alternatives.

  • Luxury Accommodations:

    The Peninsula Bangkok, Mandarin Oriental, Bangkok, Shangri-La Hotel, Bangkok
  • 4 Star Hotels:

    Novotel Bangkok Sukhumvit 20, Eastin Grand Hotel Sathorn, Amara Bangkok Hotel
  • 3 Star Hotels:

    Siam@Siam Design Hotel Bangkok, Pathumwan Princess Hotel, Hotel Nikko Bangkok

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stylish design, exceptional service, and convenient location, Kimpton Maa Lai Bangkok is the perfect choice for your next Bangkok adventure. To make your trip even more convenient, book your stay through Traveloka. You can easily find and compare prices for

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All facilities in Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

Swimming Pool Kimpton MAA-LAI BANGKOK by IHG
Swimming Pool
Lobby Kimpton MAA-LAI BANGKOK by IHG
Lobby
Exterior Kimpton MAA-LAI BANGKOK by IHG
Exterior
Others Kimpton MAA-LAI BANGKOK by IHG
Others
Restaurant Kimpton MAA-LAI BANGKOK by IHG
Restaurant

Things to Do

  • Outdoor pool
  • Fitness center

Transportation

  • Valet parking
  • Parking with surcharge

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel
360
Number of floors in Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel
40
Another facilities in Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel
Outdoor pool, Fitness center, Valet parking, Parking with surcharge, Swimming pool

Frequently asked question in Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

Is Kimpton Maa Lai Bangkok parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Kimpton Maa Lai Bangkok isn't free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking.
Does Kimpton Maa Lai Bangkok offer hotel smoking rooms or designated smoking areas for guests?
No, the Kimpton Maa Lai Bangkok does not offer hotel smoking rooms. They also don't have designated smoking areas for guests within the hotel building. Smoking is not permitted inside. For guests who wish to smoke, they would need to find an appropriate location outside the hotel premises.
Does Kimpton Maa Lai Bangkok offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at the Kimpton Maa Lai Bangkok. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. Simply connect to the network upon arrival.
Where is the nearest MRT station or bus stops nearby Kimpton Maa Lai Bangkok? What are the top visitor attractions near the hotel?
The nearest BTS Skytrain station to Kimpton Maa Lai Bangkok is Phaya Thai, a short taxi or Grab ride away. Several bus stops are also nearby, offering convenient public transport. In terms of visitor attractions, you'll find yourself close to the vibrant Siam area, with its shopping malls and temples, and the historical grandeur of the Grand Palace and Wat Pho are also within easy reach.
Is Kimpton Maa Lai Bangkok a pet friendly hotel?
Yes, the Kimpton Maa Lai Bangkok is a pet-friendly hotel, welcoming your furry friends. They understand that travelling with pets is important, and aim to make your stay comfortable for both you and your animal companion. For specific details on pet policies, including any size or breed restrictions and potential fees, it's always best to check directly with the hotel before your visit. Many animal-friendly hotels have similar policies, so it's good practice to confirm directly.
See All

More Reviews from Other Guests in Kimpton MAA-LAI BANGKOK by IHG, an IHG Hotel

9.6
Exceptional
From 426 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kimpton MAA-LAI BANGKOK by IHG

Number of reviews per page
20
40
Top reviews
Alan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable and great location - enjoyed my stay very much
vishrov
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent property in a leafy quiet part of town. Walkable to central and tons to do around. Suites are well-appointed. Great staff and energy all around.
Yariv
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I love everything about this hotel
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing assortment of Asian and Western choices (including dietary and gluten-free options), fresh fruits/juices and pastries.
Aivo
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel has the best of everything : rooms , service , breakfast , rooftop bar , spa , pool , gym and location . Next time we are anywhere near Bangkok we will create a reason to stop here for a few days .We really, really enjoyed our stay .
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean room. The staff were excellent, they couldn’t be more helpful.
Ann
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is one of the best properties I’ve ever stayed at. The rooms were spacious and full of amenities and homey accents while still being modern and chic. The staff was beyond polite and friendly and oh so helpful. Touches like turn down service and tea upon arrival were so nice! The breakfast buffet was amazing with variety and freshness, new items every day. Loved the gym, everything you could want for your workout, clean and felt very new!
Read More
Gaurav
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

yes
kamal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An outstanding hotel experience! Everything exceeded expectations — from the elegant rooms and spotless cleanliness to the exceptional service. The staff were welcoming, professional, and always attentive. Truly a top-tier stay, highly recommended.
Rishi
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

menu was very local and quality of food offering was like a 4* hotel
conor
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

One of the worst check-in experiences I have ever had. The front desk is chaos. We got there at 2.30pm and told the room wouldn’t be ready till 3.30pm. We came back at 4.20, I had to wait for ages to be seen and then told the room was still being cleaned and not available till 5pm. We eventually got to the room and there was no towels or toilet. The next day we had to request the room be cleaned at 4pm as no one had come. This didn’t happen till close to 6pm.
Read More
Debbie
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely stay here. Only downside was lighting which was not bright enough in bathroom and the reading light in bedroom was horrible and they were not able to give me a bedside lamp. Everything else was amazing
NABIL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Top notch with well taken care of and the thai supreme culture of service. No need to think twice if you are to be in a quite yet close to shopping alternative
Limb
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great facilities including gym and pool. Breakfast buffet was good but could be better. Room was big and comfortable. Service was great. Lots of guests with dogs. If you’re allergic to dogs I wouldn’t come here.
David
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel was oversold, staff were focused on processing guests in and out of the hotel. Didn’t make any effort to personalized guest experience. Even the welcome drinks and cold towel offering looked very robotic. All complimentary Marriott Bon Voyage loyalty benefit such as simple ad high floor and late checkout request were denied. When requesting late check out to 2pm as a Gold member to 2pm, I was offered a 30 mins extension to 12:30pm instead! A gesture which show case the front office team’s lack of capability to maintain personalized experience in an oversold situation and completely lack of sincerity.
Read More
Sheng-Yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It is very upscale property. Large room with the Residence with Balcony. Staff was helpful and thoughtful by giving us an anniversary surprise. Recommended for couples or singles, but it’s not recommended for kids since there are almost no amenities for children. The pool is nice but rather small, we were lucky there weren’t a lot of people using it, but it’s not great if there are like 20 people. Seatings are few as well. The breakfast queue is a bit of a nightmare as everyone has to wait in the elevator area, with no air condition. Overall the staff did what they can with the property, so “software wise” it’s good, but not very living up to a five star hotel standard in my personal opinion.
Read More
Stefanie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Incredible amenities, accommodating and wonderful staff, great food, the most comfortable bed! Pool is gorgeous
Chen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

1. Luxurious, spacious room 2. Excellent breakfast spread 3. Professional and friendly staff 4. Pet friendly Enjoyed our stay very much. Highly recommended!
MAN KOK
icon-
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Spaciousness and great design are the hallmark of this hotel. A well equipped 24/7 gym and a nice sizable pool are standouts. A fabulous breakfast with many eating options within the hotel and adjacent to the hotel is foodie’s paradise. Unique lush gardens surrounding its ground creates an oasis of calm. This place is also pet friendly.
Read More
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

An Absolutely beautiful hotel! I Would definitely stay here again;)
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Kimpton MAA-LAI BANGKOK by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 426 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kimpton MAA-LAI BANGKOK by IHG

Number of reviews per page
20
40
Top reviews
Alan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable and great location - enjoyed my stay very much
vishrov
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent property in a leafy quiet part of town. Walkable to central and tons to do around. Suites are well-appointed. Great staff and energy all around.
Yariv
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I love everything about this hotel
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing assortment of Asian and Western choices (including dietary and gluten-free options), fresh fruits/juices and pastries.
Aivo
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel has the best of everything : rooms , service , breakfast , rooftop bar , spa , pool , gym and location . Next time we are anywhere near Bangkok we will create a reason to stop here for a few days .We really, really enjoyed our stay .
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very clean room. The staff were excellent, they couldn’t be more helpful.
Ann
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is one of the best properties I’ve ever stayed at. The rooms were spacious and full of amenities and homey accents while still being modern and chic. The staff was beyond polite and friendly and oh so helpful. Touches like turn down service and tea upon arrival were so nice! The breakfast buffet was amazing with variety and freshness, new items every day. Loved the gym, everything you could want for your workout, clean and felt very new!
Read More
Gaurav
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

yes
kamal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An outstanding hotel experience! Everything exceeded expectations — from the elegant rooms and spotless cleanliness to the exceptional service. The staff were welcoming, professional, and always attentive. Truly a top-tier stay, highly recommended.
Rishi
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

menu was very local and quality of food offering was like a 4* hotel
conor
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

One of the worst check-in experiences I have ever had. The front desk is chaos. We got there at 2.30pm and told the room wouldn’t be ready till 3.30pm. We came back at 4.20, I had to wait for ages to be seen and then told the room was still being cleaned and not available till 5pm. We eventually got to the room and there was no towels or toilet. The next day we had to request the room be cleaned at 4pm as no one had come. This didn’t happen till close to 6pm.
Read More
Debbie
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely stay here. Only downside was lighting which was not bright enough in bathroom and the reading light in bedroom was horrible and they were not able to give me a bedside lamp. Everything else was amazing
NABIL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Top notch with well taken care of and the thai supreme culture of service. No need to think twice if you are to be in a quite yet close to shopping alternative
Limb
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great facilities including gym and pool. Breakfast buffet was good but could be better. Room was big and comfortable. Service was great. Lots of guests with dogs. If you’re allergic to dogs I wouldn’t come here.
David
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hotel was oversold, staff were focused on processing guests in and out of the hotel. Didn’t make any effort to personalized guest experience. Even the welcome drinks and cold towel offering looked very robotic. All complimentary Marriott Bon Voyage loyalty benefit such as simple ad high floor and late checkout request were denied. When requesting late check out to 2pm as a Gold member to 2pm, I was offered a 30 mins extension to 12:30pm instead! A gesture which show case the front office team’s lack of capability to maintain personalized experience in an oversold situation and completely lack of sincerity.
Read More
Sheng-Yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It is very upscale property. Large room with the Residence with Balcony. Staff was helpful and thoughtful by giving us an anniversary surprise. Recommended for couples or singles, but it’s not recommended for kids since there are almost no amenities for children. The pool is nice but rather small, we were lucky there weren’t a lot of people using it, but it’s not great if there are like 20 people. Seatings are few as well. The breakfast queue is a bit of a nightmare as everyone has to wait in the elevator area, with no air condition. Overall the staff did what they can with the property, so “software wise” it’s good, but not very living up to a five star hotel standard in my personal opinion.
Read More
Stefanie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Incredible amenities, accommodating and wonderful staff, great food, the most comfortable bed! Pool is gorgeous
Chen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

1. Luxurious, spacious room 2. Excellent breakfast spread 3. Professional and friendly staff 4. Pet friendly Enjoyed our stay very much. Highly recommended!
MAN KOK
icon-
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Spaciousness and great design are the hallmark of this hotel. A well equipped 24/7 gym and a nice sizable pool are standouts. A fabulous breakfast with many eating options within the hotel and adjacent to the hotel is foodie’s paradise. Unique lush gardens surrounding its ground creates an oasis of calm. This place is also pet friendly.
Read More
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

An Absolutely beautiful hotel! I Would definitely stay here again;)
Number of reviews per page
20
40