Haven Glebe

The staff here at the hotel, were attentive to detail, very helpful, and always friendly.

Staff were friendly and helpful

Fabulous location, very comfortable, would recommend

Spent two nights Staff were so friendly Haven is close to transport Cafes And Broadway Shopping Centre

Clean and well maintained, convenient to transport, shops and restaurants, and super comfortable beds.

Close to Transport Shops Cafes Staff are fantastic Comfortable Rooms 10/10

Great location for transport connections, shopping, restaurants etc. Our room was spacious with a very comfortable huge bed. Some small maintenance issues required

Good location, friendly staff but not quite what I was expecting from the photographs online. A small, pretty simple hotel in a good location.

On the first night of my four-night stay at Haven Glebe I had fallen asleep in a chair and woke up at 2am to find a HUGE COCKROACH on my water bottle. If I hadn't been awake or had the lights on that thing could have crawled on me!!! When I asked for help at the front desk, they said I could move to a different room and I had to lug all my things (at 2am, by myself). This new room had multiple flies buzzing around so I had to sleep with the sheets over my head. I slept for 2 hours that night. The rest of the stay was fine, I guess, and the neighbourhood is cute, but I dreaded coming back to the hotel every night and I was anxious the whole time. I was even anxious for a time after I got home, because what if a cockroach had hitched a hike or laid eggs in my luggage? I was offered no compensation other than a voucher for a complimentary breakfast and an "upgrade" to a room at a higher floor. I declined, because I had no desire to eat food prepared at a place that has cockroaches and I didn't want to lug my stuff to yet another room with no guarantee that it would be cleaner. I emailed the hotel and Expedia after the fact and the hotel was reluctant to do anything further. I had to pester Expedia multiple times before they finally got the hotel to agree to reimburse me for one night of my stay. It wasn't an unreasonable ask, as I was not given what I contracted for - i.e. a clean and safe place to stay - but it was like pulling teeth to get them to do the right thing.

Pre booked breakfast was cheaper than not booked Lady behind counter was very helpful

Love this hotel when staying in a Sydney for work. Super clean and very comfortable beds. Lovely little balcony is nice. Staff are very friendly. Recommended

What a gem of a place - was upgraded to bigger room on arrival, very clean, spacious room with everything you need. Easy to get into the city. Helpful friendly staff.

Fabulous place to stay Close to transport shops cafes Broadway Shopping Centre Friendly Staff Clean rooms Quiet and Comfy 10/10

Wonderful people on the front desk helped my friend who had rolled her ankle. Rooms fantastic.

Clean comfortable room.

All very good. Some rusty sections in the bathroom which you may want to look at at some point.

Quite place with good rooms and a balcony

Lovely room, quiet area with lots of dining options, great coffee & breakfast

Experienced some problems with TV reception!

Great hotel. Great location