Renaissance® Vienna Schönbrunn Hotel

The hotel is opposite to metro, easy to get to every viewpoints. Fresh lemon water is available at lobby. Excellent breakfast. warm feeling, will visiT again

Very friendly staff

Hotellet och service ok men varför betalar jag mera för ett enkelrum än min dotter för 2 personer??? inte roligt

Complicated connexion to wifi as always by Marriott. The Safe was out of order or outdated

Ganz OK. Gutes Essen, gute Anbindung zu bis und Bahn. Einziges Manko. Klimaanlage im Zimmer sehr laut. Motor / Lagerschaden. Sollte man mal auswechseln.

Die Lage war prima da tolle Anbindung an U-Bahn, in den großzügigen Zimmern war es sehr ruhig. Das Frühstück war hervoragend, das Personal komplett sehr nett

Great breakfast room very comfortable

Property was clean with friendly staff, near the u-bahn in what appeared to be an art deco or bauhaus building. The room was a good size, though with no view to speak of. The shower art was A Lot™️ but honestly that sort of added to the charm. Staff were kind and seemed accepting (we are a queer polycule).

Clean. Good breakfast

Staffs are very unprofessional.

Staff was very friendly and helpful. Room was nice after a long day of traveling. Close to bus and train

Walking distance from the palace and wonderfully staff!

Zimmer war super eingerichtet und sauber …es war nur sehr laut

Struttura molto bella , a due passi dalla metropolitana che ti porta in centro di Vienna in pochi minuti . Zona silenziosa , tranquilla , vista molto bella dal 5 o piano . Servizi pessimi , non mi hanno pulito la camera per due giorni . Avevo compreso nel prezzo della camera anche il garage ma me lo volevano fare ripagare . Un hotel 4 stelle che non ha una persona che ti aiuti con i bagagli . In camera non c’era il kit di cortesia che negli albergo 4 stelle sono necessari . Colazione molto buona .

This hotel has an electric kettle and an instant coffee. If I would have known, I would not have chosen this hotel.

Too small room

Hotel does not clean our room everyday. The day they choose to clean it (at their own discretion), it is always half done. Our bathroom supplies are never replenished. When complaining to the front desk, they always give you the same standard answer, “ The housekeeper has gone home, I cannot do anything.” *****Thank you Marriott, you have just successfully turned away a long time royal customer.*******

Waren rundum zufrieden. Hotel sauber Personal sehr freundlich; Frühstücksbuffet 👍 Tiefgarage 👍; U-Bahn- u Busanbindung optimal

You always had to wait at the front desk for support. Wienzeile in front of the hotel is basically a highway. There we no amenities such as rental bikes. The interior design felt really outdated and at times quite kitsch. A leather pouf with a BSDM belt around it. Feels like out of a "50 Shades of Grey" novel.

We decided to stay at this hotel as it was walking distance to the Schonbrunn Palace however we were unable to get in to see the palace in it's entirety as we did not book in advance and the crowds were intense. The hotel was across from the underground train station so easy access to Vienna (about 15 minutes). That being said, the area around the hotel was dirty and didn't feel particularly safe although it probably was. It certainly didn't feel like we were in Vienna but rather a run down part of any city. The hotel itself had good amenities. Our room was well equipped with a fridge, kettle, instant coffee, tea, iron, ironing board and was suitably large with comfy beds that had no perfumey smell. That being said the room was pretty dirty. The base of the toilet had yellow stains on it and the bathroom walls had stains of a different nature! The cabinets and fridge had drips of dried liquid and finger prints as did the light switches. There was a balloon under my bed and bits of debris. Thank goodness for Lysol wipes. We couldn't have stayed here if I was unable to clean up. We definitely wouldn't stay again. We would pay more to stay closer to Vienna to have a more Vienese experience and a cleaner hotel. Not satisfactory.