Best Western Plus The Arden Park Hotel

Very clean property

Love how it was so clean and close to the venue

The hotel room was comfortable and large, the restaurant was very good and if you are attending the Stratford Festival, the theatres are just a short drive from the hotel. We will return to this hotel the next time we attend the Stratford festival.

Very friendly and accommodating staff. The hotel restaurant has very nice breakfast options and the barman makes an excellent Caesar!

The staff was very friendly and had excellent communication skills. Our room stunk like cigarettes, had old dirty carpet that was buckling in a few spots and some of the furniture was missing hardware. We felt safe overall but the room wasn’t worth the price.

Always a great stay and the front staff are super nice

Most of the staff were very nice when engaged. Odd policy at the front desk meant that even though I made the reso - my dad arrived a little before me and gave his cc at checkin - when I arrived 5 min later - the front desk was unable to cancel the hold on his card and replace it with mine. I was told that I would have to come back the next morning to pay upon checkout and the hold would remain on my dad's card for 5-7 days. It's not a huge deal but a "policy" that unnecessarily inconveniences the guest. Overall the property was good and very clean. The walls are very thin so we heard 2 alrm clocks go off in other rooms in the morning and it was ages before they were turned off. The quality of food on the breakfast buffet was disappointing. I would rather pay more and get real egg, higher quality bread for toast, well-made porridge rather than a grey, soupy glop, proper juice rather than watered down "juice", etc. It doesn't have to be fresh squeezed, but even oj from concentrate would have been better. We should have ordered from the menu. The room was very clean but had a stale smell so we opened the window and that helped. We couldn't control the a/c but it was somehow regulated and turned off and on throughout the night. The overall temp was comfortable but my parents, who aren't used to a unit like that, noticed the on/off noise a bit through the night. A consistent low setting would have been preferred. $385 for a night at a Best Western is outrageous. "Good"

Lovely flower beds, and loads of parking. Lovely restaurant and attractive lobby.

Always good value at the Arden Park.

The room was spacious and very comfortable. The bathroom was large with a great shower.

Staff service was excellent

We were disappointed when housekeeping showed up at our door at 9:00 am. We only stayed one night and still had two hours before check out time. Having only two packets of sugar to make multiple cups of coffee was the second disappointment. We always stay at this hotel and it’s usually much better!

Beautiful accommodation - wonderful bathroom and toiletries. Wish we had stayed longer.

Perfect for an overnight trip.

Great location

Great sleep due to comfortable mattress and air conditioning and dark drapes.

staff were invariably helpful and friendly!

Fan in the bathroom was far too LOUD! Neighbours doors were extra loud as well. False flowers out front were rather garish. Everything else was just fine.

Stayed at this hotel many times as it is an unbeatable location with great service, courteous staff and spacious and clean room.

Trouble-free, efficient check-in with accommodation with access to baggage storage before check-in time in order to attend a matinee theatre performance. Room was spacious and clean and restaurant service prompt and pleasant.