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TerraViña

Hotel
9.2
/10
Cemerlang
218 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Sharon

10.0
/ 10
The hotel had a great buffet breakfast which was included with your stay. The staff were helpful and friendly would offer to book restaurant reservations. The only complaint was we found the air conditioner fan to loud.
Lihat terjemahan

Therese

10.0
/ 10
What a beautiful hotel! Excellent generous breakfast, clean room overlooking the vineyard, kind and helpful staff, lovely pool area to relax in, and three restaurants on site or within easy walking distance. Not located in town so you need to drive a few minutes to grocery stores or the museum, but perfect for a quiet relaxing stay in nature.
Lihat terjemahan

Bruno

10.0
/ 10
Funcionários simpáticos e prestativos. Localização linda ao redor das parreiras. Boa piscina, porém deveriam colocar mais espreguiçadeiras. Quarto amplo e confortável. Travesseiro bom. Chuveiro mediano. Vale a pena!
Lihat terjemahan
Di Kawasan
Lihat Peta
Camino Los Boldos S/n, Santa Cruz, Colchagua, Región del Libertador General Bernardo O’Higgins, Chile, 3130366

Kemudahan Utama

Lihat Lebih
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
TerraViña terletak di kawasan / bandar Santa Cruz. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran TerraViña

Camino Los Boldos S/n, Santa Cruz, Colchagua, Región del Libertador General Bernardo O’Higgins, Chile, 3130366
Temui Lebih Banyak Tempat
Luar Bangunan TerraViña
Luar Bangunan 2 TerraViña

Ketahui Lebih Lanjut Mengenai TerraViña

General


Berdekatan dengan Kilang Wain Laura Hartwig

Location


Terletak di Santa Cruz, TerraViña berada di lokasi luar bandar, dalam lingkungan 5 minit memandu dari Plaza de Armas dan Kilang Wain Laura Hartwig. Hotel ini berada 3 km dari Museo de Colchagua dan 3.6 km dari Kasino Colchagua.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Kilang Wain Laura Hartwig - 1.7 km / 1.1 mi
Plaza de Armas - 2.3 km / 1.4 mi
Museo de Colchagua - 2.5 km / 1.6 mi
Kasino Colchagua - 3.7 km / 2.3 mi
Colchagua Campo dan Wain - 3.7 km / 2.3 mi
Kilang Wain MontGras - 8 km / 5 mi
Bodega Viña Viu Manent - 9.1 km / 5.7 mi
Viña Maquis - 9.2 km / 5.7 mi
Kilang Wain Lapostolle Clos Apalta - 12.2 km / 7.6 mi
Hacienda El Huique - 14.4 km / 9 mi
Bodegas Viña Caliterra - 21.9 km / 13.6 mi
Muzium Automobil Colchagua - 24.7 km / 15.4 mi
Viña Santa Cruz - 26 km / 16.1 mi
Viña Los Vascos - 26.7 km / 16.6 mi
Viña Escondida - 29.5 km / 18.3 mi

Lapangan terbang utama terdekat adalah Santiago (SCL-Arturo Merino Benitez) - 190 km / 118.1 mi

Facilities


Gunakan peluang rekreasi yang ditawarkan, termasuk kilang wain bersebelahan, kolam renang terbuka dan basikal sewa. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 8:00 hingga 10:30.

Rooms


Selesakan diri anda di salah satu daripada 19 bilik tamu. Katil Tempur-Pedic anda disediakan dengan peralatan tempat tidur premium. Bilik mempunyai balkoni berperabot persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.

Semua kemudahan dari TerraViña

Kolam Renang TerraViña
Kolam Renang
Dewan Majlis TerraViña
Dewan Majlis
Ruang Umum TerraViña
Ruang Umum
Luar Bangunan TerraViña
Luar Bangunan
Lain-lain TerraViña
Lain-lain

Aktiviti

  • Bilik merasa wain
  • Lawatan kilang wain
  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Kawasan berkelah
  • Taman
  • Perpustakaan
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Dewan sambutan
  • Teres

Kemudahan OKU

  • Akses kerusi roda
  • Parkir mudah diakses OKU

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Kemudahan perniagaan

Makanan dan Minuman

  • Pengeluar wain

Kemudahan Internet

  • WiFi percuma

Sukan & Rekreasi

  • Menunggang kuda

Polisi Penginapan & Maklumat Umum di TerraViña

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Bilik tersedia di TerraViña
19
Bilangan tingkat di TerraViña
2
Fasilitas lain di TerraViña
Bilik merasa wain, Lawatan kilang wain, Pakej lamaran romantik, Kolam renang terbuka, Kawasan berkelah

Soalan lazim tentang TerraViña

Apa facilities yang tersedia di TerraViña?
Berikut facilities yang ada di TerraViña seperti Kolam Renang, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di TerraViña?
Masa check-in di TerraViña bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh TerraViña?
TerraViña ialah hotel bertaraf 3.0-bintang.
Berapakah bilangan tingkat di TerraViña?
TerraViña mempunyai 2 tingkat.
Berapakah jumlah bilik yang terdapat di TerraViña?
Jumlah keseluruhan bilik di TerraViña ialah 19.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di TerraViña

Penilaian & Ulasan Keseluruhan TerraViña

Sumber lain (218)
9.2
Cemerlang
Daripada 218 ulasan
Kebersihan

9.4

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong TerraViña

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sharon
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The hotel had a great buffet breakfast which was included with your stay. The staff were helpful and friendly would offer to book restaurant reservations. The only complaint was we found the air conditioner fan to loud.
Anders
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Nos gusta muchísimo!
Therese
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

What a beautiful hotel! Excellent generous breakfast, clean room overlooking the vineyard, kind and helpful staff, lovely pool area to relax in, and three restaurants on site or within easy walking distance. Not located in town so you need to drive a few minutes to grocery stores or the museum, but perfect for a quiet relaxing stay in nature.
Read More
David
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Everything was wonderful and all staff were very helpful
DARREN
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Great location, friendly staff .
Bruno
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Funcionários simpáticos e prestativos. Localização linda ao redor das parreiras. Boa piscina, porém deveriam colocar mais espreguiçadeiras. Quarto amplo e confortável. Travesseiro bom. Chuveiro mediano. Vale a pena!
Rahul
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Clean and spacious suite, fantastic staff and service and very picturesque location
Armando
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

Instalaçoes descuidadas , banheiro pequeno , muito barulho de musica com eventos permitidos no jardim
Paul
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

It is situated in the midfle of a vineyard - so it is certainly quiet. Great base for exploring (by own car or taxi) the Uco Valley. It is a 20 minute walk to the road! Simple but stylish place. Gym is just for show… $300 dollars would sort it out! Staff were very helpful. This is a unique place for a wine aficionado!
Antonio
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Beautiful setting next to a vineyard, with a pool. Restaurant on-site. Well maintained grass. Clean room with nice bedsheets and a good A/C. Good breakfast in a beautiful setting. Very nice views to the vineyard from the room and the restaurant. The explanation given about charging IVA to Chileans who don’t reside in the country, could be more clear. The IVA exemption is based on having a piece of paper from immigration, stating the amount of time allowed to stay. That piece of paper isn’t given to any Chileans because there’s naturally no restrictions to stay forever. So, Chilean non-residents get charged 19% extra, compared to non-Chilean non-residents. The exterior balcony of the room could be a bit cleaner from cobwebs. The shower pressure could be higher. The pool is cold but they’re honest about it. I liked the pool. Be advised that you can hear other guests talking outside or walking in the room above. But otherwise no noise comes from the property surroundings. We slept nicely. The double/twin beds can be converted back and forth. Just let them know. Overall a good stay.
Read More
Reiner
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

war einfach ein sehr schöner Aufenthalt angefangen beim herzlichen Empfang - leider viel zu kurz!
Gustavo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 48 minggu yang lalu

Hotels.com verified review

Adorei o hotel!! Quarto excelente, amplo, com um banheiro lindo e funcional. Decoração clássica mas com utensílios modernos como aquecedor e TV novos! Café da manhã ótimo, funcionários muito atenciosos. A vista do quarto pro vinhedo é linda e a piscina da todo um charme a mais. Adorei, recomendo e voltaria! A região do hotel também é cheia de restaurantes bons pra jantar!
Read More
Heather
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

We were greeted by Rosita who was the most lovely hostess ever. She had our rooms ready early and adjusted to our requests. She ALSO made a Dr appointment for one of our party at a great local clinic. AND she let me park my car there for a few days while we made our trip to ski in Chillan. Rosita went over and above our expected hospitality. And her English was amazing. We WILL be back.
Read More
Fabio
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 68 minggu yang lalu

Hotels.com verified review

Foi minha segunda vez neste hotel. A primeira vez ficamos encantados com o hotel, mas desta vez sentimos falta de cuidado com o local, com luminárias sujas e instalações que precisam de mais cuidado. O hotel continua bom, a localização é ótima e bem próximo a vários restaurantes excelentes. A vista é muito linda, tanto para a cordilheira como também para os vinhedos. O café da manhã piorou também e deixou de ser ótimo para razoável.
Read More
Mario
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

Great hotel in the Colchagua valley. Rooms are spacious and clean. Grounds are beautiful and the pool is restful! Staff are friendly and always eager to help. The restaurant serves tasty food and many wine options.
John
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

TerraVina is clean but rustic. Friendly, helpful staff with and a quiet country feel with a nice pool and restaurant. Solid 3 star hotel
antonio j
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Quarto barulhento e cama razoável
William
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 83 minggu yang lalu

Expedia Group verified review

The property was lacking in atmosphere and the rooms were spartan.
Nag-Bushan
10.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

Situated in the middle of wineries, away from the hustle bustle - TerraVina is a beautiful property with rooms with a balcony facing the Andes. There is a terrific winery just a 5 to 8 minute walk and three restaurants within 5 minutes, one located directly within the property.
Verified traveler
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 85 minggu yang lalu

Hotels.com verified review

Terravina is a lovely destination but the pool is such a big selling point and was closed throughout our stay. Hotel didn’t tell us and when we asked the hotel about it they simply said it would be closed the entire time. Have been to other hotels where they at least warn you the pool is closed before you arrive but to charge the full price, not tell us and then act like it isn’t an issue when it’s a main selling point for the hotel, not okay!
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 TerraViña

Penafian

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Penilaian & Ulasan Keseluruhan TerraViña

Sumber lain (218)
9.2
Cemerlang
Daripada 218 ulasan
Kebersihan

9.4

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

9.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong TerraViña

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sharon
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The hotel had a great buffet breakfast which was included with your stay. The staff were helpful and friendly would offer to book restaurant reservations. The only complaint was we found the air conditioner fan to loud.
Anders
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Nos gusta muchísimo!
Therese
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

What a beautiful hotel! Excellent generous breakfast, clean room overlooking the vineyard, kind and helpful staff, lovely pool area to relax in, and three restaurants on site or within easy walking distance. Not located in town so you need to drive a few minutes to grocery stores or the museum, but perfect for a quiet relaxing stay in nature.
Read More
David
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Everything was wonderful and all staff were very helpful
DARREN
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Great location, friendly staff .
Bruno
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Funcionários simpáticos e prestativos. Localização linda ao redor das parreiras. Boa piscina, porém deveriam colocar mais espreguiçadeiras. Quarto amplo e confortável. Travesseiro bom. Chuveiro mediano. Vale a pena!
Rahul
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Clean and spacious suite, fantastic staff and service and very picturesque location
Armando
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

Instalaçoes descuidadas , banheiro pequeno , muito barulho de musica com eventos permitidos no jardim
Paul
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

It is situated in the midfle of a vineyard - so it is certainly quiet. Great base for exploring (by own car or taxi) the Uco Valley. It is a 20 minute walk to the road! Simple but stylish place. Gym is just for show… $300 dollars would sort it out! Staff were very helpful. This is a unique place for a wine aficionado!
Antonio
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Beautiful setting next to a vineyard, with a pool. Restaurant on-site. Well maintained grass. Clean room with nice bedsheets and a good A/C. Good breakfast in a beautiful setting. Very nice views to the vineyard from the room and the restaurant. The explanation given about charging IVA to Chileans who don’t reside in the country, could be more clear. The IVA exemption is based on having a piece of paper from immigration, stating the amount of time allowed to stay. That piece of paper isn’t given to any Chileans because there’s naturally no restrictions to stay forever. So, Chilean non-residents get charged 19% extra, compared to non-Chilean non-residents. The exterior balcony of the room could be a bit cleaner from cobwebs. The shower pressure could be higher. The pool is cold but they’re honest about it. I liked the pool. Be advised that you can hear other guests talking outside or walking in the room above. But otherwise no noise comes from the property surroundings. We slept nicely. The double/twin beds can be converted back and forth. Just let them know. Overall a good stay.
Read More
Reiner
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

war einfach ein sehr schöner Aufenthalt angefangen beim herzlichen Empfang - leider viel zu kurz!
Gustavo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 48 minggu yang lalu

Hotels.com verified review

Adorei o hotel!! Quarto excelente, amplo, com um banheiro lindo e funcional. Decoração clássica mas com utensílios modernos como aquecedor e TV novos! Café da manhã ótimo, funcionários muito atenciosos. A vista do quarto pro vinhedo é linda e a piscina da todo um charme a mais. Adorei, recomendo e voltaria! A região do hotel também é cheia de restaurantes bons pra jantar!
Read More
Heather
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

We were greeted by Rosita who was the most lovely hostess ever. She had our rooms ready early and adjusted to our requests. She ALSO made a Dr appointment for one of our party at a great local clinic. AND she let me park my car there for a few days while we made our trip to ski in Chillan. Rosita went over and above our expected hospitality. And her English was amazing. We WILL be back.
Read More
Fabio
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 68 minggu yang lalu

Hotels.com verified review

Foi minha segunda vez neste hotel. A primeira vez ficamos encantados com o hotel, mas desta vez sentimos falta de cuidado com o local, com luminárias sujas e instalações que precisam de mais cuidado. O hotel continua bom, a localização é ótima e bem próximo a vários restaurantes excelentes. A vista é muito linda, tanto para a cordilheira como também para os vinhedos. O café da manhã piorou também e deixou de ser ótimo para razoável.
Read More
Mario
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 68 minggu yang lalu

Expedia Group verified review

Great hotel in the Colchagua valley. Rooms are spacious and clean. Grounds are beautiful and the pool is restful! Staff are friendly and always eager to help. The restaurant serves tasty food and many wine options.
John
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

TerraVina is clean but rustic. Friendly, helpful staff with and a quiet country feel with a nice pool and restaurant. Solid 3 star hotel
antonio j
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Quarto barulhento e cama razoável
William
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 83 minggu yang lalu

Expedia Group verified review

The property was lacking in atmosphere and the rooms were spartan.
Nag-Bushan
10.0
/10
Diulas 84 minggu yang lalu

Expedia Group verified review

Situated in the middle of wineries, away from the hustle bustle - TerraVina is a beautiful property with rooms with a balcony facing the Andes. There is a terrific winery just a 5 to 8 minute walk and three restaurants within 5 minutes, one located directly within the property.
Verified traveler
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 85 minggu yang lalu

Hotels.com verified review

Terravina is a lovely destination but the pool is such a big selling point and was closed throughout our stay. Hotel didn’t tell us and when we asked the hotel about it they simply said it would be closed the entire time. Have been to other hotels where they at least warn you the pool is closed before you arrive but to charge the full price, not tell us and then act like it isn’t an issue when it’s a main selling point for the hotel, not okay!
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