Courtyard by Marriott Zhengzhou Airport

printer is broken, need invoice

餐廳美食可以改變

All the team members were very helpful and accommodating, thank you for your service

공항 인근 호텔

good

객실은 깔끔하고 front desk에 영어할 수 있는 직원이 있어 의사소통이 원활한 점이 좋았습니다. 조식도 괜찮았습니다.

有免費的機場接送。剛到鄭州時，雖還沒有要入住，但是不但能接受先把行李箱拿去寄放，也派車來機場接，服務很周到。商場雖有點距離，但是在步行能抵達的範圍內。整體來說很方便。房間寬敞舒適，沐浴用品的味道很好聞，用起來的體驗感很不錯👍

Falta que hablen bien inglés en recepción es muy difícil la comunicación deben mejorar

I have stayed at this hotel for at least three times. Great location, shuttle to/ from the airport. Clean and nice!

The staff was friendly and helpful. My room was nice. I would stay here again.

Excellent value.

Super convenient before catching a flight. Free shuttle to the airport. Well equipped gym. Room service with basic but good dining options.

Free shuttle to and from airport. Clean and friendly sraffs

Everything is so good and convenient; foods are variety, but toooo salty.

員工都很友善、敬業。我是公務行程，1/2下午抵達。初入住接洽的櫃檯小姐（櫃檯中間位置），很客氣地解說客房訊息，也熱心地幫忙處理我微信支付設定上遭遇的困難。往後的幾天，沒逢下午我有問題要請教，也都是這位小姐熱心協助。她始終是戴著口罩，很好奇這位讓我如沐春風的小姐姐真實面貌，定是像天使吧？ 搭地鐵的話，往南到保稅區站，走路應該要15分鐘左右，往北至恩平湖距離可能稍近些。 如果再次到鄭州出差，我仍會選擇此飯店。

Well it wasn't our plan to stay in one place for a month, we are basically stuck and with limited food supply and takeaway to order around the area we are pretty happy with the hotel how they are dealing with the critical situation.

チェックアウトした1時間後に携帯を忘れてしまったことに気づいた。 スタッフ方々のおかげで携帯を見つけて頂きました。 凄く感謝します！

設施簡單大方，有自己的品味，但可能是商務客多，一樓大廳飲料不多，同一壺茶，竟然按人頭收費，似乎不合理。飯店擁有高品質管理及服務。唯一小缺失，最後一天房間忘了擺大毛巾。經過通知後，即時補上，服務算不錯。

It is a very nice hotel. I stayed one night and like it very much.

My experience with Courtyard Zhengzhou Airport hotel is great in terms of comfort of the room, amenities and the front desk experience, the customer service is great. They offer me options to access promotional items rather than strictly following the binder rate, this shows thoughtfulness to your client. However, the issue i have encountered is the consistency of the English names converted to Chinese name. This creates confusion not only at the Airport information desk, also the taxi counter and also taxi drivers. It gives me quite a bit of run around just to clarify which branch/location the actual hotel i booked is located as it is shows different Chinese names when translated. It would be nice to include some Chinese character (in the photos) while booking it on an English website just to easily identify the direction. it would save us time to get to the right hotel and enjoy your services. The hotels.com/Expedia booking engine says Courtyard by Marriott where there is a different Chinese name for Courtyard and another one for Marriott, the address in English is also not a helpful one to translate to a chinese address. I wasted a couple hours to consult with different people within a big airport.