Hotel Kapok Shenzhen Bay

除了隔音效果不怎麼樣，其他都不錯的。晚上會聽到隔壁房間上廁所沖水聲音，很困擾。睡得淺的話需要斟酌

提供嬰兒床及嬰兒床圍欄，寶寶住得非常開心

方便到春茧看演唱會

Y

직원들도 친절하고 방이 매우 깨끗하고 아늑했음 어매니티도 나쁘지 않있고 드라이기가 다이슨이어서 좋았음 샤워가운이나 침구류도 고급져서 쾌적하게 쉬었음 침대옆에 핸드폰 충전기도 있어 세심한 배려가 느껴졌음

離春繭體育館很近 看演唱會的最佳住宿選擇

原本一出地鐵站就可見到酒店、可惜沒有可見的招牌、入口是跟車路一齊、並不明顯,十分難找😅

Nice, clean hotel. Good value for money. Great shower! Only suggestion is the TV in the room should be bigger and have more English channels available. We held an event there and the big screen they have I. The ballroom is fantastic.

Not clean enough

It was very nice

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

Lyxhotell med stor frukost! Saknade kylskåp i rummet! Behövs i varmt och fuktigt klumat

Convenient, close to a new shopping mall and subway!

The whole stay was ruined at the last moment during check out. Must say this is the worst experience that both my friends and I have experienced from all our previous hotel stays in different places. In general, the hotel itself is pretty good and location is good since our activities were in the nearby area SZ Bay Mixc and 后海 area. The whole impression was ruined by a check out staff at the counter and her name is Amy Peng. We have booked two rooms with four of us, upon room settlement, we asked Amy Peng to split the room bill, she didn't look very happy when we requested that as she was holding two room bills stapled together in a pile. Then we said we would also like to split each room's bill into half so each of us will pay our share by whatever means we want ( such as cash/credit card/wechat pay). We always do this when we travel together so it's easy to settle all charges clearly and quickly for us. Never thought that this is not welcomed by the check out staff. Upon our second polite request, Amy Peng didn't look happy at all and had her black face all that time. My friend asked if theres any problem, she didnt respond and continue to have her black face. My friend got annoyed and asked her why she has that kind of attitude. She responded right away with a defying voice saying there's nothing wrong with her and asked if we had any problem. We were totally taken by her rude behaviour. Am surprised there are people like that working in the service industry...

環境幽靜, 地方整潔

前台客服態度很差！不會再選擇入住！

Very nice service

虽然不是正海景，但是位置还是不错的，浴室很棒！

the hotel was just right next to the concert venue and it was super convenient! on top of that, the staff was polite and the hotel room was very comfortable. it was a spacious room with quality amenities.

整潔舒適