The COLI Hotel Shenzhen

It is a good hotel but it commits the same mistake like other hotels in Winter, turn off room air-conditioning which makes the air inside the room stuffy and hot while outside is cold. However, the management responded very professionally and resumed air-conditioning within a few hours.

整體很好（設施、服務、餐飲、會議場地等），就是入住跟退房的輪候及處理時間有點長，一般都需要等候接近十五分鐘。

酒店本身舒適，服務員態度良好，只是四周圍住都係地盤，晨早開始到夜晚11點都係咁打椿，真係好嘈，酒店所謂免費提供耳塞，有D多餘.5星酒店住到咁,我都係第一次.

The room is clean and big, have free shuttle to Coco Park Shopping Mall.

It is a very comfortable stay with all the mod cons of international brand 5-star hotel. Clean room with good amenities and reasonable breakfast. However, hotel location not great unless you have a car, quite far from the town area. Also, the executive lounge is closed

Stayed here for a night on a business trip. Was clean, spacious and pleasant. Would stay again next time i am in the area

很新很安靜沒吵雜聲服務不錯

The hotel is great. Clean and modern, very good service, buffet breakfast is good. The only thing is the location - there’s nothing much around it, not much choice for food in the area. And it is hard to call a taxi. But the hotel itself is great. I am on a business trip and my work is ten minutes walk from it so it’s fine with me. The room is big and comfortable with a great view.

very nice hotel. breakfast was fantastic. room clean and quiet. good view.

Very clean and beyond my expectation. It was a good stay there.

Location was perfect for purpose but staff could not speak or understand English so it was quite difficult to even order food.

The hotel facility is great, but the font desk was little confused upon my arrival, stated my name wasn't in there system.

非常好的一間飯店 櫃檯人員都非常貼心及親切 每天會付兩瓶水 適巧遇到颱風 所以點了飯店的餐點（pizza）意外地相當好吃 因為吃太慢還請服務員做了加熱 他們也很快速地處理 唯一的缺點是那邊比較偏郊區 所以買東西比較不方便（風景是不錯的） 不過飯店也有提供叫車服務 到機場大約200元左右 另外提醒初次來深圳的旅客請千萬不要隨便搭機場內跟你搭訕要載你的人 直接搭計程車就好 就這個價位來說 是ＣＰ直很高的飯店喔！

The staff (other than managers) struggled with english. It took 2 people to check me in. When checking in, I asked how much the buffet breakfast was and I was told 1022 Yuan. I thought that is pretty expensive so I opted for room service "American breakfast" at 108 Yuan. Ordering breakfast took about 5 minutes, again due to language barrier. Breakfast was cold when it arrived. When breakfast was delivered, the girl gave me the bill. I asked to charge it to my room since I had put a 1000 Yuan deposit down when I checked in the night before. She used her translate app on her phone to say the Front desk said no deposit so must pay cash. Not thinking, I paid her cash and she left. I went to the front desk about 90 minutes later and asked if I had any changes on my account and was told, breakfast. I explained that I paid cash. He kinda smirked at me and said he would discuss with the kitchen and sort it out. At checkout I was told that there were no breakfast charges but mini bar charges. I didn't have a mini bar. I said there shouldn't be any charges. I had asked for a taxi to the airport and the other clerk tried to rush me to the taxi before my checkout was complete. She said everything was clear and my deposit would be refunded and I was rushed out without getting an invoice. FYI, I found out after that the morning buffet was the same price as my room service breakfast. Poor wifi.

Nice clean modern hotel with excellent breakfast and lovely large rooms and bathrooms

호텔방이 너무 어둡습니다. 청소 상태도 좋지 못함

深圳の中心部から遠く、マッサージもなく、周りが何もなく不便でした。あとチェックインにとても時間がかかった。

Nice hotel with good facilities in the area. Food are good, staff are polite.

游泳池不錯的但是水太熱而要多種樹遮蔭功而且買礦泉水不方便飯店提供的不夠向餐廳買貴太多附近商店太少如果嫌太少我就不評論了

Great service and big guest rooms! Beautiful decorations in the lobby. The location is quite far away from public transportation but very close to concert venues!