Brambletye Hotel

Dilapidated "For Sale" sign outside was indicative of the general state. Friendly receptionist showed us to room which was reasonable. Fridge missing. TV produced only "No signal" and receptionist could not make it work so spent an hour sorting another room to which we moved. This had the promised fridge and working TV. Badly stained furniture (photo) and traces of mould on shower curtain. Blocked bath/shower drain very slow to clear. Actual shower worked excellently, good flow and stable temperature - best thing about the place! Towels and bedding appeared clean. Bar deserted, real ale not available. Restaurant deserted, looked abandoned and although a menu was in evidence it is unclear whether the kitchen was working. Fortunately great food and drink were available at other establishments within easy walking distance in Forest Row.. Exterior all in need of a proper clean. All in all a poor choice based on website, will not be returning.

No staff present on arrival, how to track someone down to help us. He asked no security questions, not asked sign anything, just given a key. The corridors were boiling hot and had a horrid smell. Obviously people had been smoking im the hotel. Room was filthy. Bed linen ok, but the cushions and throw were stained and torn. Hair and scum around the bath. Disgusting toilet brush. The door to the joining room was left open.l and room next door not serviced. Paint and wall paper hanging off walls. Generally just dirty and unclean everywhere. Giant holes in the car park. No warnings. This is going to end with damaged cars or injury. We immediately left could not find anyone again to talk to. So went to find alternative accommodation. Such a shame as it could be lovely. The whole area was buzzing, the 2 pubs opposite were full and there was not a single person in pr around this property. I have since tried reaching out and i have heard nothing!!!

Singularly the worst hotel I have ever been to. I remember the Brambletye in its heyday and the photos looked fabulous (they are obviously very old photos) so, when I had to stay locally I booked without looking at Trip Advisor reviews. Never will I make that mistake again. It looks like nothing has been cared for in decades. Worn carpets, tired woodwork and the unpleasant odour of curry and damp everywhere. My introduction to this monstrosity was via their car park where the bang to my car’s shock absorbers as I descended and rose through ridiculously deep pot holes was so bad I thought I’d hit something. When cars are parked both sides of the entrance you cannot see the potholes until you turn into them. I didn’t take pictures of the hotel as, on a hot 24 degree day I got my key, went towards my allocated room, passing radiators on full blast (!) and entered a room that hasn’t been modernised for well over 20 years. I turned round, exited quickly and gave my key back to the one member of staff and said ‘I cannot stay here, it is absolutely awful’ and got a weak reply of ‘I’m sorry’ and I left. It has taken me 3 weeks and many emails to get a full refund via Expedia through whom I booked and who still show a rating of 7.6 out of 10!despite my complaints. Absolutely avoid. Minus 5 star rating!

Couldn’t close window as the handle had come off prior to our stay so the window was open all the time. Yellow stains on bath towels Mould and dirt all over bathroom Stains on bed Very noisy squeaky beds No spoons for tea/coffee and only one cup

Turned up at 1.30pm and given the room. The room was dark and dingy even with the lights on. The floor and cupboards were dirty, and didn’t want to risk sleeping in the beds. Also, the corridors stank of vomit. The place was up for sale and it was obvious that no money had been spent on the accommodation or rooms. There was no way weee were stopping there. We left and found found another hotel in the next village.

Absolutely disgusting need to wipe your feet on way out.

Very basic

Everything was perfect for the price you pay just need to sort out the potholes from the carpark

Very quiet hotel - I put good because the staff were so nice and helpful The room was clean and tidy Comfortable and cozy

Hotel in for sale very run down, mould in bathroom

Bed clean however the bathroom was not with grime and hair in bath, the whole bathroom needed a good clean

After getting upgraded though a problem with the booking the staff were brilliant and sorted the problem and made us aware of the band that as playing that night of which the loud music would be heard till 1am. Wallpaper hanging off the walls and very small corridors, carpark had massive holes in which scratched the front of the car.

Checked into alternative hotel due to state of the place.

Hotel was dirty and tried to overcharge at checking in. No food on in the evening and no breakfast available.

Would not recommend. Very shabby and rundown looking. Bags of laundry littering the hallways. Bedrooms and bathrooms need a complete overhaul.

The hotel clearly needs refreshing it’s tired and a bit scruffy, bathroom in particular. Car park full of huge potholes and large puddles. Staff friendly and helpful. Price reasonable but higher than nicer venues just outside Forest Row.

No hot water in Delux Room. Mold on some of the grouting. Carpet in hallway very worn in front of window.

The room was quite spacious though a bit shabby. There was no one at reception at first but i didnt have to wait long, she was very helpful. Even though there was live music in the bar it didnt disturb me. It was fine for the one night i stayed there.

Comfortable stay. Staff are friendly. We ate in the restaurant and the food was excellent. Hotel is a bit in need of some refurbishment but it was clean.

Liturally no management, no hot water and parking space was flooded