Harbour Flats

Had a couple issue but quickly sorted out they changed our room we spoke with Hassan he sorted the problem out very quickly would say again the rooms were clean

Rooms were nothing like photos shown, two flat pillows, window in bathroom broken, could hear every noise from rooms above and adjoining, apart from this, not a bad location. No one on site, cheap stay,

No TV remote room wasn't clean and room stunk off drains

Apartment was cleanish, no living room like the pictures shown online. When we arrived we had no idea on how to even get in the main door let alone our room we found out by someone passing on the street that we had to go to the hotel couple doors up to get the codes for the main door and our room.

Advertised as a 24 hour check in but when I arrived at 10:00 pm (after giving confirmation on line of arrival time )I was still waiting outside for almost 45 minutes before I received a WhatsApp message with the door code on and which room I was staying in . So I didn't get to my room until nearly 11:00 pm .when I got in bed the noise from above me was hurrendace And as I eventually nodded off I was woken by a male banging and kicking and trying to open the door to the room shouting let me in Tim . I shouted he'd got the wrong room I heard him go down the corridor. A few moments later there was loud foot steps up and down the corridor of the floor I was on ,.So getting any sleep there is a no no . The en-suite was really small you couldn't have a shower if you are over the size of a 14/16 . Ther was no plug in the sink , the tv in the room didn't work and all though I went in march 2026 it was still quite cool and the heating in the room was on very. Minimal the radiators were barely warm,and the windows in both the room and en-suite were wide open , open to the limit of the hinges allowing them open the room was cold I had to sleep in pjs and a cardigan and there was only a thin quilt tucked on the bed maybe a 3.5 ish so I was cold even when I went to bed . Spent 2 nights there and never again .

No sea view but didn't ask for, or care about one. Had pretty much everything we needed. Honesty can't fault it. If we can we'll definitely go back the next time we're there. Hidden gem in our opinion.

Well were do i start, in the whole place yhere was only 2 electric staoarge heaters one in main bedroom and one in other bedroom, non of the radiators work at all, was so cold there, there was 4 of us which yhe apartment is for 5 but there was only 3 plates there was only 2 pans thats it no other kitchen appliances, toilet seat was hanging off, the shower is a joke some one in the block as excess to the switch to turnnoff our water which we had no water all night, when i spoke to owner he said becasue its in some ones elses room and they might of turned off becasue of noise, bloody joke, also yhe hot water is dangerous comes hot soon as u turn it on. The tap in bathroom sink is loose, at to tell kids not to touch it at all, shower comes out hot and cold all the time. The pictures on site r not correct pictures if so must b another hotel. The balcony door does not shut properly and cannot lock it, its not worth the money At all, i would only give 1 star but thats for the size and view. dinner plates,

The flat was huge & perfect for our family, very reasonably priced. Contacted the phone number and answered straightaway & answered my query

Very nice stay , bedding , towels , etc, white like new nice clean. It is older building but has been refurbished. Kitchen has new units , well equipped oven, microve, toaster, kettle. It is number key entry for main door and flat but easy to use and convenient for whater time you arrive. As a family with small child had a good stay.

Atrocious. Bedding not even washed. Don't stay here

Filthy flat! Cooker grill full of old fat bath had hairs in it, shower screen grimy as shower tray, bed sheet filthy stain on it, beds hard as rock, half plug sockets didnt work ! Sink in kitchen hen dirty! Dirty containers with old hard sugar stuck in it plus other stuff that yuk, flat was cold, only 2 radiator in bedroom for a big flat, even stairs up to the flat was grimy,

The place was disgusting all rubbish out the entrance. Smelt of marijuana,all black bags with dirty rubbish or laundry left on both flights of stairs making it hard for a partially sighted person to get upto apartment. All the beds are unfit to sleep on as all the mattresses need replacing springs sticking into you.no hot water for a shower kitchen not clean bathrooms had a dirty drains smell,toilet not clean stains of feaces from pervious customers,broken chair left on the stairs. Everything is a health and safety hazard the place is illegal no fire escape when your in a apartment upstairs. The place unfit for people to stay in and charged for the amount that's charged. AND IT'S UNFIT TO BE ADVERTISED ON ANY BOOKING SITE.

Unfortunately the pictures do not give a true description of the property which is a shame as the location is fantastic. From the outside it is grim. Rubbish everywhere. There was no TV in the kitchen area so nowhere for us to gather as a family (one is shown in the picture). There were no plugs in one of the bathroom sinks and kitchen sink so you couldn't wash your dishes in the kitchen or yourself in the bathroom sink. The water in the showers was unpredictable - hot one minute cold the next. There was limited kitchen equipment - 2 small pans, 1 frying pan, 5 plates, 5 bowls, 5 mugs (2 chipped), 5 small glasses (no wine glasses), no jug or colander - not enough to cater for 5 people (we had to buy a large saucepan and jug!. The fridge is a mini fridge - so couldn't store enough food/drink for 5 people. The table and chairs were wobbly so we had to fix these before using them. 1 Chair we could not fix. The beds were really uncomfortable - they need new mattresses (didn't sleep very well at all) - no mattress or pillow protectors either. The double bed valance sheet had an awful stain. One of the single beds had a stain (not sure what it was!!) so had to remove from the bed (luckily only required 2 of the single beds). There was only 1 pillow each and 1 bath towel - no hand towels (as shown in the pictures). We will not be returning to this property.

Whatsapp message the night before told us how to get into our accommodation. Self check in with key code - no issues. Was nice to have a bedroom each (3x double beds). Flat smelt of stale water and is in need to some TLC. Only staying one night so didnt really both us. Kitchette and dining table nice but no sofa/lounge area. Smart tv in each bedroom is a nice touch.

There are no adequate words to describe how terrible Harbor Flats are. Its dirty, appliances dont work, there are no fire safety precautions signposted, no fire escapes, there are not enough utensils or crockery in the kitch to all it self catering. There were no plugs in the bathtub or sink the shower didn't work correctly- this is also a half way house and not vacation apartments - not in the listing! Stay elsewhere, premier inn is just over the road, better everything there

I really enjoyed staying there its great to walk to the front and go on the beach good for the money and comfortable nice and clean

Really bad my room never got cleared out so staying in my mess Really terrible couldn't sleep cous loud music at 2clock in the morning everyone slam in doors all night rowing outside my room window shouting would never be staying again no clean bedding put on the bed no fresh towels to get a shower

I have never experienced anything like this in my life. This is one of the worst hotels I have ever seen. I can’t believe Hotels.com is representing it. Upon arrival, the outside of the building was falling apart people coming in and out of the building we’re obviously drug users/halfway. Communication prior and on arrival to the hotel was a disaster could not get hold of anyone for any information. If I got through to someone they would either hang up or the English was very bad when I finally contacted Hotels.com they told me someone will be in contact with me. When we finally got into our room, the instructions were simple enough but trying to get the key lock open was very hard took us about 15 attempts when we were in the property. It was late at night and the children were tired. The beds were uncomfortable. Springs were popping out of the mattress and sheets were filthy. We tried finding alternative accommodation. But everything was booked up as it was Made bank holiday I tried to contact the service manager but no of them replied or answered the phone. When we woke up in the morning, we did not even use the any of the equipment as when I was washing the parts I got an electric shock then we tried to have a shower. No hot water again tried to contact the owner but had to go through to hotel.com to get a response when somebody finally did come to the door. The English was not the best and they absolutely smelt of weed/drugs at this stage we packed our bags and left

Overall no bad experience, everything was working in the kitchen,

Have to say apart from a few things maintenance wise that need addressing, the flat was lovely. I reported the shower was not working on Monday, and was asked permission if the maintenance man could go in to the flat to sort it out, on our return we had a brand new shower fitted, I can not fault the service and reply so would defiantly stay again