Holiday Inn Express LONDON - PARK ROYAL by IHG, an IHG Hotel

Great staff

Séjour pardait grace au personnel gentil, à l'écoute et réactif.

Our stay was great. Absolute stunning service. Halina specially was great!

Vey nice hotel. Area lacking in restaurants. Staff extremely helpful. Comfy beds. Great breakfast!

No Wifi at all during the stay which is no good work working, Most of the TV channels didn’t work, Luke warm shower, bath waste also leaking

Convenient

1st time staybatntuis hotel..Front desk very friendly and informative..Room clean and comfortable. Breakfast was a disappointment..Both days it was Luke warm being a self serve buffet.. would stay again as next to tube station, but skip breakfast

Very convenient public transportation

We booked four nights at this hotel starting with March 7, 2025. As soon as we walked into the hotel, we noticed a strong smell of some type of cleaning agent or similar. Within 5-10 minutes of getting into our room, my wife, who has asthma, had a strong allergic reaction to whatever was in the air. She immediately used her emergency inhaler, but it took a while for her condition to stabilize. We knew that there was no way we could stay at this hotel and asked the manager for a refund, which he refused to issue. We feel that this was very unfair of them considering that this whole problem arose because there was something in the air inside the hotel that triggered my wife's violent allergic reaction. So, for anyone planning to stay at this place, keep this in mind and plan accordingly.

Really lovely staff , Twin bedroom one bed comfortable, one not. Breakfast coffees awful.This hotel came up on a search for a hotel for Wembley Stadium, nowhere near.

Good location next to the station. Friendly helpful staff.

Good stay on New Years day!

Items went missing from the room.. all hotel said we will investigate which I doubt will happen

Staff we extremely accomodating and pleasant to deal with. Property is perhaps a little dated/tired however evrything was very clean and the room served its purpose well. No issues or concerns. I was happy with my stay.

Nice, clean, friendly staff, good breakfast, located next to the underground station.

Nice comfortable, clean hotel. Good varied breakfast. Shame parking was pricy at £20 per night. Will definitely stay again

The location is great for the price, right next to central line station. The area was a bit sketchy, if you arrive late at night, it is a college/student area though. The rooms are quite small, but overs all happy with our stay as we were out and about every day.

Comfortable and convenient while dropping daughter back to university

Hotel agréable, la chambre 2 lits simples est tout à fait correcte. La propreté a été irréprochable durant tout notre séjour. Le petit déjeuner est varié. La station de métro se situe juste a côté pour se rendre en 20 mn au centre de Londres.

Overall services are satisfied under our expection. Just may consider provide a mini refrigerator in a room as all cheese bought for gifts finally were destroyed as those are melted due to a higher temperature in the room😢