Holiday Inn SOUTH NORMANTON M1, JCT.28 by IHG, an IHG Hotel

Great location

Bland building, in keeping with Motorway hotels. Room was comfortable BUT ... Curtains no not cover the window, so woken up by daylight, when the sun starts to rise. If Premier Inn can use black out curtains, that cover the whole window, surely the Holiday In should be able to.

The room was outstanding. Comfortable bed, fridge, safe, chairs and a clean shower room. The shower could do with a descale, as the water was going in all directions from the waterfall shower head. The main problem with the room was that it was noisy. The fridge was in a cupboard which made the fridge more noisy than it should have been. Everytime the thermostat switched it off or on, it went with a bang! Also we could hear everything the people in the next room were doing ( as in talking,making a cuppa, their tv etc). Such a shame as it really let the room down.

Soap containers were empty. Took 2hours of multi requests for soap. Apparently all rooms have NO AC. Room was 27c. Minimal ability to open the window- so almost no ventilation. Offered a fan... this was of no help. Food poor quality. Rooms on 1st floor still require youb to walk a flight of stairs... Overall, I had I had a very poor experience at this Hiltonn Double Tree. Save your money and stay at the nearby Hilton Garden. I certainly won't be back.

Stay was fine, it was spoiled by the poor, none flexible expedia booking process.

Everything was as expected. One member of our party added 2 extra nights and had trouble every day with the room card, couldn’t get access.

Nice hotel No bath despite it saying there was. bed very firm.

The staff was friendly, rooms were cleaned daily

Great stay and a lovely room

All good

Excellent location, great facilities - was lovely to have a fridge in the room. The staff were all fantastic and we really appreciated the reception staff giving us plates/cutlery/condiments for food in our room. Huge thanks to Anna on reception for contacting me and keeping my medication safe when I left it behind. Overall a really pleasant and enjoyable stay. Will definitely stay again if we’re in the area.

The hotel is clean but the bed was uncomfortable with lumpy pillows. Poor nights rest. The hot breakfast buffet was cold.

Solo travelling, was easy and felt safe.

Stayed for one night.very clean,staff friendly Have previously stayed in the past for family wedding.

Very friendly helpful staff. Could not fault the cleanliness and comfort of the accommodation

Adjacent rooms very noisy. Superior room was not great. The hotel almost feels too big for the bar and food areas, people wandering the corridors shouting down their phones, very strange place. No air con or heating, two tiny radiators left in the room instead.

Bustling restaurant for the morning and evening. Food was good, but dinner price might be a bit high (but thats mainly due to the country's rising cost and inflation). Room was great, modern, comfortable, clean. Questionable shower design that might lead to small puddles outside due to the cubicle is risen and the inner drainage is shallow, plus not much of a screen to contain water bouncing off the inner cubicle to the outer floor. Water pressure could be better. Rooms with connecting doors should be removed (sealed) or not given to guests who dont know their neighbors. Could literaly hear them showing affection to each other and other times their TV. Other than that, plenty of car parking space, large compound and you dont hear the motorway either as its just far enough.

Lovely hotel, clean spacious and restaurant was super Room was spacious and clean

Great hotel very pleasant staff only problem sink was blocked and no hot water but both where sorted apart from that great value for money paid

Having stayed here previously and had a great experience I was unhappy that due to cutbacks the pool and spa facilities had since closed. The dinner menu very basic and not what it used to be. The staff were still great and helpful and the hotel was still clean.