INNit Joy

Property-old and tired. Room-I booked double deluxe not sure about deluxe, it was a small room with a double bed at least 1/2 feet away from the wall. Also felt the room was on a slope. Bathroom-very small, a notice saying please close the shower door properly, when you close them, there is at least 0.5cm gap. Toilet, when you seat down on it, it was rocking. Shower itself is very small, not suitable for a person who is large or tall. Location-brilliant close to town and beach. More to the point for my stay, it did its purpose, sleep, shower and toilet. Would I stay here again, yes and book 1 of the other rooms looking onto the green.

No staff on site but as expected. Door codes worked as indicated, although knowing the bedroom door needed a key which was stored on the ground floor would've been good to know before climbing four flights of stairs. More like shared housing with individual rooms than a hotel - could hear all the plumbing and foot movements of the room next door. Fine for an overnight stay.

Shopping was local and easy to find

Room was clean and preventable

Room very small and dirty. The bed is uneven left and right.

Pros Good location - close to beach and main streets of Brighton Quiet - no noise from bars or nightlife Cons Terrible Mattress - uncomfortable/old Housekeeping - We didn’t have enough toilet paper to last the duration so had to buy more (housekeeping has to be requested, but didn’t think we should need to for such a basic necessity) Bad comms - I requested housekeeping for a specific time (during the day), which the hotel confirmed but they didn’t communicate it with their housekeeper so housekeeping was not done until the afternoon while we were resting Be aware - no elevator, no breakfast offered

Most comfortable bed I ever had in such a small hotel. Staff online or at the hotel were excellent and very efficient. Perfect stay. Will be back again

Administrative nightmare. Even down to the irritation of putting the door code in and not realising I had to press the enter button, because the green paint had completely worn off the button and my tired brain did not register it. That picture is not what I could see out of my window. I could see a moldy wall 2 feet away and no sky whatsoever.

Arrived there after a 8-hours flight to find that nobody is on site. Also, the sign at the address is a different name than the hotel I booked through hotels.com. There is a phone number to call at the door, which is not working, and when I tried to contact Hotels.com to get help it took forever to get someone to chat. After half hour of waiting outside they told me I needed a code to open the door which I hadn’t received, so I started to panic. I then found that in my junk folder. Finally, we got inside and the room was absolutely disgusting. The mirror over the bed had some sort of crusty splatters and grease all over it, the room smelled like sewage and the balcony/chairs had pigeon feathers and droppings everywhere. There was also an ashtray full of cigarettes butts and a dirty glass from the previous guest on the table there. We weren’t able to shower, so we left the following day back to the airport to catch our next flight. I never had such a bad experience in my whole life.

Entry details were emailed late which meant I had to chase them up. Location was good. Bed was comfortable. The Deluxe room was very basic, sloping floor, large gap in the entrance door. Shower very small and a very unpleasant smell from the bathroom. The balcony had not been cleaned of bird mess and feathers and not sure the doors would have opened. Very run down.

The bed was broken and wonky, the lower half had a dip of about 7 cm because the base was made up of two separate parts, and the matress was more like a futon. Otherwise did the job.

The bed was fine. It was a room only booking so no food was part of the stay. The location was good, but a shame about the number of people who use the green space outside to smoke marijuana. Ideal for a short stay, 1 or 2 nights, but not longer.

Very small bathroom room in basement

Clean room but the bathroom door did not shut properly and there was a nasty, damp smell coming from the drain in the shower ( it was a basement room). This was really off putting! Bedroom was good , but would have been excellent if there was a mini fridge ( there is room for one under the tea area). Great location though!

Shower didn’t work no proper cleanliness

All good apart from getting the key to our room it’s a bit of a faff what with there being NO check-in staff but we get it in the end

This property was okay for a one night stay, but the ameneties werent great, the shower blocks and fills up within a few minutes (theres a note to say leave 15 minutes between showers due to drain issues) but hardley have long enough to wash hair before drain fills. All floors and doors in the property wonky and doors do not feel very secure. The property was in a great location and the check in went smoothly with clear instructions from the property - although we met another couple who were waiting an hour to get the locks changed due to a checkin issue with the key safe. Windows were very rattly - could hear them bang when the wind blew. For the price i expected better, but overall was okay for a 1 night stay, super convenient location.

We had a problem with getting the codes for the door at start, since the place is unstaffed. But threw the page we managed to get help and after some ifs&buts it went fine. The room was central, clean and well enough to a lower price.

Good option if you just need to put your head down for the night. Clean and in a great location. This is an unstaffed property where you’ll receive entry instructions a day before. Someone is on call when you need them and they were super friendly. As it’s an old building with multiple rooms, it could potentially get loud and feel unsafe depending on the type of guests that are staying. Overall very good and would stay again if the price remains competitive

There was no response when I asked ( by email or by call) for door code from 24hours to 6 hours ago of check-in time. Whilst I leave from home at 9am and on the way to INNit Joy until almost 11am, I got the email from INNit asked for my ID, but INNit didn't tell what kind of ID I should provide. I didn't have driver license and I didn't have my passport on hand. I requested them to accept my husband driver license as he came with me. It took almost 4 hours back & fore, finally they requested me to fill-in the form. Fortunately I could can the door code at around 3pm. I really unsatisfied their late response to me. If INNit needs my ID (passport) why they didn't response to me in one day ago or even in morning time of my check-in day before I left my home. This bad experience make me & my friends lower down our ranking to INNit. Consider the market price of room charge, we accepted the room conditions and room services.