Tower House Hotel

Hotel
7.4
/10
Baik
103 ulasan
Di Kawasan
Lihat Peta
Master Lane, Pye Nest, Calderdale, England, HX2 7EW

Kemudahan Utama

Lihat Lebih
Restoran
Parkir
WiFi
Tower House Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Calderdale.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Tower House Hotel

Master Lane, Pye Nest, Calderdale, England, HX2 7EW
Temui Lebih Banyak Tempat
Lobi Tower House Hotel
Lain-lain 2 Tower House Hotel

Ketahui Lebih Lanjut Mengenai Tower House Hotel

General


Berdekatan dengan Dewan Halifax Piece

Location


Terletak di Halifax, Tower House Hotel berdekatan dengan Menara Wainhouse dan 4-minute drive from Teater Victoria. Hotel ini berada 2.7 km dari Dewan Halifax Piece dan 3.2 km dari Eureka Muzium Kanak-kanak Nasional.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Menara Wainhouse - 0.3 km / 0.2 mi
Rochdale Canal - 1.5 km / 0.9 mi
Rochdale Canal - 1.5 km / 0.9 mi
Stadium Shay - 2 km / 1.3 mi
Teater Victoria - 2.2 km / 1.4 mi
Pasar Halifax Borough - 2.3 km / 1.4 mi
Dewan Halifax Piece - 2.5 km / 1.5 mi
Dewan Perbandaran Halifax - 2.5 km / 1.6 mi
Halifax Minster - 2.7 km / 1.7 mi
Eureka Muzium Kanak-kanak Nasional - 2.9 km / 1.8 mi
Muzium Bankfield - 3.6 km / 2.3 mi
Shibden Hall (Rumah Manor) - 4.2 km / 2.6 mi
Kawasan Simpanan Alam Semula Jadi Cromwell Bottom - 7.3 km / 4.5 mi
Brighouse and Halifax Model Engineers - 8.5 km / 5.3 mi
Taman Desa Ogden Water - 8.6 km / 5.4 mi

Lapangan terbang terdekat ialah:
Leeds (LBA-Leeds Bradford) - 28.9 km / 18 mi
Lapangan Terbang Manchester (MAN) - 77.4 km / 48.1 mi

Lapangan terbang pilihan untuk Tower House Hotel ialah Leeds (LBA-Leeds Bradford).

Facilities


Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Hotel ini juga menampilkan perkhidmatan perkahwinan, gril barbeku dan dewan bankuet.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, tempat simpanan bagasi dan sajian kopi/teh di ruang bersama. Hotel ini mempunyai 2 bilik mesyuarat yang tersedia untuk acara. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Dapatkan santapan anda di The Tower Restaurant, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Sarapan penuh disajikan pada hari minggu dari 7:30 hingga 9:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 11 bilik tamu. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta pembancuh kopi/teh dan seterika/papan seterika.

Semua kemudahan dari Tower House Hotel

Bar, Kafe dan Lounge Tower House Hotel
Bar, Kafe dan Lounge
Dewan Majlis Tower House Hotel
Dewan Majlis
Ruang Umum Tower House Hotel
Ruang Umum
Lobi Tower House Hotel
Lobi
Perkhidmatan Hotel Tower House Hotel
Perkhidmatan Hotel

Umum

  • Bankuet
  • Parkir
  • Teres

Makanan dan Minuman

  • Sarapan
  • Bar snek

Aktiviti

  • Barbeku
  • Taman

Kemudahan OKU

  • Akses kerusi roda
  • Parkir mudah diakses OKU

Kemudahan Umum

  • Kawasan bebas rokok
  • Kopi/teh di lobi

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Perkhidmatan perkahwinan

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Kemudahan perniagaan

Polisi Penginapan & Maklumat Umum di Tower House Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 20:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Penyewa untuk tempoh jangka panjang dialu-alukan
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Meja sambut tetamu dibuka setiap hari dari 8:00 - 20:00. Untuk membuat pengaturan daftar masuk, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.Jika anda merancang untuk tiba selepas 22:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk. Kakitangan berada di meja sambut tetamu untuk masa yang terhad. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Tetamu yang merancang untuk tiba selepas jam 20:00 pada hari Ahad mesti menghubungi hotel sebelum ketibaan.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 20:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Tower House Hotel
11
Bilangan tingkat di Tower House Hotel
1
Fasilitas lain di Tower House Hotel
Bankuet, Teres, Sarapan, Bar snek, Barbeku

Soalan lazim tentang Tower House Hotel

Apa facilities yang tersedia di Tower House Hotel?
Berikut facilities yang ada di Tower House Hotel seperti Restoran, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Tower House Hotel?
Masa check-in di Tower House Hotel bermula dari 14:00 - 20:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Tower House Hotel menyediakan sarapan pagi?
Ya, Tower House Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Tower House Hotel?
Tower House Hotel ialah hotel bertaraf 3.0-bintang.
Berapakah bilangan tingkat di Tower House Hotel?
Tower House Hotel mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Tower House Hotel

7.4
Baik
Daripada 103 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Lokasi

8.2

Perkhidmatan dan Kemudahan

8.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Tower House Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
4.0
/10
Diulas 354 minggu yang lalu

Expedia Group verified review

Shower in room good. Disposable cups in bathroom were dirty so had to bin them. Staff pleasant enough. But on leaving wanted to raise a complaint and as receptionist had only been there a week was unsure how to handle it.
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 355 minggu yang lalu

Expedia Group verified review

The staff were friendly and helpful. I wasn't happy that they had managed to double book us with a wedding party and didn't tell us prior to booking.
Verified traveler
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

Had a twin room instead of the double room that I had paid for. The breakfast was poor also !
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

When driving into the grounds the hotel looked lovely. Manager was friendly on arrival and very helpful, but that where it stops, everthing was down hill from there. Breakfast was sparse and cold, only one member of staff, Shower looked amazing, but when i went to use it the door fell off in my hand, the shower only ran with cold water, when i went to reception there was nobody to be found. Apparently there was no other staff on the premises only breakfast staff and cleaner. Who couldnt help any of our problems. We left disapointed and unable to tell any staff how we felt .
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Anak
Rakan dan Keluarga dengan Anak
2.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

No coordination of staff times for breakfast. Disgraceful family room, dangerous fold down bed...would not meet health and safety checks. Dirty cups, cutlery.....
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

Not sure where to start, was just shown to room and left no information given have had 3x as much payment taken out of my account rang up to sort this and was hung up on after having to chance it up no one about to check out had to leave key with the chef only member of staff on site absolute joke this was a wedding present and it’s being appalling avoid at all costs having to do a fraud claim with the bank!!
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 358 minggu yang lalu

Hotels.com verified review

Hotel was nice although was disappointed. Lack of toilet paper there was only a small bit left on roll in room and had to borrow from 1 family member who had a roll. Not suitable when travelling with children. Was supposed to be a kingsize room but no sofa supplied as it had broken and there was no replacement. The water was cold so was unable to shower. I had to wash the children and myself quickly with cold water. There was also no shower gel to wash with supplied
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 358 minggu yang lalu

Expedia Group verified review

Clean, tidy facilities. Friendly staff. Secluded location. Competitive pricing. View from window not great but not an issue for us. Chef not expecting us for breakfast due to poor communication (staff busy with wedding venue preparation) but did a good job.
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
4.0
/10
Diulas 364 minggu yang lalu

Expedia Group verified review

We arrived at the hotel on Friday 5th and received a great welcome apart from being on the system twice and having to prove that payment had been paid on the 30th June. The double room was compact but adequate for our needs with a very comfy bed. Everything was very clean, the only downside being the heat in the room. We went out and returned around 21:30. On getting back to the room we discovered that the shower, whilst being all singing and dancing with separate massage jets, sadly did not work at all! As it was later, we reported this the next morning and were assured that it would be looked at and fixed. We went out again for the day and arrived back around the same time in the evening. We checked the shower and it still did not work. This time my wife went downstairs to get answers and was told that the report had not been passed on. I find this difficult to believe as I witnessed the young lady write down the details of the issue and indeed she went up to the room herself to see if she could help. However, who ever my wife saw, gave her a key for another room on the other side of the hotel where we could shower! In the morning I went to shower first. This shower worked, however the inside piece to lock the room door from the inside, was on the floor. My wife refused to shower within a room she could not lock. Whilst we were packing the case my wife moved the iron in the wardrobe and discovered heart medication which had been left behind by a previous guest.
Read More
Kerry
icon-dengan Rakan
dengan Rakan
2.0
/10
Diulas 365 minggu yang lalu

Hotels.com verified review

So unorganized. I booked 3 rooms and me and my friends were going to a concert at the piece hall. I was told on arrival that I only had 1 room...and basically it was 'tough luck' as they were overbooked and couldn't do anything about it. The lady in charge was actually quite aggressive about it even though it was clearly them at fault. Eventually it turned out that I did have 3 rooms...they just couldn't find it on the system. One of our guests who was in a room on his own got asked to bunk up in our room....when he declined he got bumped down to a single room. With no refund after he'd payed for a double room that they then sold to another unfortunate couple who didn't have a room. Wasn't particularly bothered about a refund but wasn't happy about them actually profitting from the chaos. Beware the breakfast its actually lovely....compliments to the chef....but a hidden charge as you're only actually entitled to continental breakfast....which was non existent. Bar was closed by 9 on the Saturday.
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

Arrived and staff were stressed. Expedia had over booked, too many people and no rooms. we could have had a room but not the one we wanted. Not the hotels fault but Expedia's. We made other plans and allowed the hotel to give our room to someone else. Staff were grateful, almost in tears. No issue with the hotel just expedia.co.uk messed up
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

I arrived at this property after travelling some distance with my son to be informed our rooms were not booked. The hotel staff advised that they only have 11 rooms and Expedia had overbooked by 30. The hotel had advised Expedia but nothing was done. There was a large number of people at reception in the same situation. No hotels were available in Halifax and we had to cancel our Virgin F1 simulator experience and travel back to Preston to find a room for the night. We than had to purchase new rail tickets the next morning as our itinery had now changed. I incurred considerable costs in this journey which were all wasted, had I known there was any doubt we would have not travelled. I am quite stunned that a Company such as Expedia could make such a complete mess in such an offhand callous way without listening to the feedback from the Hotel. I would like compensation for the expense I incurred for no reason and await your reply Rgds George.
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

Turned up to no room. In fairness the receptionist tried to do her best to book us in somewgere else but, it meant we ended up forking out an additional £50.00 odd poubds! Not impressed. Blamed Expedia
Verified traveler
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

Very clean, nice decor, staff seemed stretched but v helpful
Verified traveler
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 366 minggu yang lalu

Expedia Group verified review

The staff were ever so helpful. The room was very nice, clean and very quiet. The bar area isn’t as appealing as you’d expect but if you go into the conservatory it’s a lot nice. I would visit again if in the area.
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
8.0
/10
Diulas 366 minggu yang lalu

Expedia Group verified review

Generally we enjoyed the hotel. The staff are lovely and the premises are clean. Part refurbished and I’m sure the rest is being modernised. Breakfast was lovely. Only negative points was the constant hot only shower which I’m sure they will fix and the route some satellite navigation systems will take you to get there which can go through some very rough roads and sadly caused a fair amount of damage to my car. Make sure you look up the route before driving in.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 367 minggu yang lalu

Expedia Group verified review

The experience from arriving was terrible there was no one on reception and when they did arrive couldnt find the keys to our room. The shower didnt work and we paid extra for a cooked breakfast which we didnt get.The bar was dry by 9.15pm with people going to the shop for more supplies this was a wedding so they should have been stocked up. Wedding guests having to help behind the bar and hotel not having enough food to cater for the guests.
Read More
Verified traveler
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 367 minggu yang lalu

Expedia Group verified review

I booked 2 rooms back in April for a weekend in June with my husband and 3 children. I was informed by email the NIGHT BEFORE we were due to stay that they had cancelled our booking, and they 'apologised for the inconvenience'. Very unhappy with the extremely short notice cancellation and the reason for cancellation was not explained properly.
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
10.0
/10
Diulas 368 minggu yang lalu

Expedia Group verified review

The people that run the hotel was very nice and helpful we will go again
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 369 minggu yang lalu

Expedia Group verified review

Staff were friendly..the hotel was very clean .. thanks to their efficient housekeeper.. only draw back was the wheelchair access.. but that was addressed and improvements are happening
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Tower House Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
7.4
Baik
Daripada 103 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.4

Lokasi

8.2

Perkhidmatan dan Kemudahan

8.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Tower House Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
4.0
/10
Diulas 354 minggu yang lalu

Expedia Group verified review

Shower in room good. Disposable cups in bathroom were dirty so had to bin them. Staff pleasant enough. But on leaving wanted to raise a complaint and as receptionist had only been there a week was unsure how to handle it.
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 355 minggu yang lalu

Expedia Group verified review

The staff were friendly and helpful. I wasn't happy that they had managed to double book us with a wedding party and didn't tell us prior to booking.
Verified traveler
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

Had a twin room instead of the double room that I had paid for. The breakfast was poor also !
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

When driving into the grounds the hotel looked lovely. Manager was friendly on arrival and very helpful, but that where it stops, everthing was down hill from there. Breakfast was sparse and cold, only one member of staff, Shower looked amazing, but when i went to use it the door fell off in my hand, the shower only ran with cold water, when i went to reception there was nobody to be found. Apparently there was no other staff on the premises only breakfast staff and cleaner. Who couldnt help any of our problems. We left disapointed and unable to tell any staff how we felt .
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Anak
Rakan dan Keluarga dengan Anak
2.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

No coordination of staff times for breakfast. Disgraceful family room, dangerous fold down bed...would not meet health and safety checks. Dirty cups, cutlery.....
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 357 minggu yang lalu

Expedia Group verified review

Not sure where to start, was just shown to room and left no information given have had 3x as much payment taken out of my account rang up to sort this and was hung up on after having to chance it up no one about to check out had to leave key with the chef only member of staff on site absolute joke this was a wedding present and it’s being appalling avoid at all costs having to do a fraud claim with the bank!!
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 358 minggu yang lalu

Hotels.com verified review

Hotel was nice although was disappointed. Lack of toilet paper there was only a small bit left on roll in room and had to borrow from 1 family member who had a roll. Not suitable when travelling with children. Was supposed to be a kingsize room but no sofa supplied as it had broken and there was no replacement. The water was cold so was unable to shower. I had to wash the children and myself quickly with cold water. There was also no shower gel to wash with supplied
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 358 minggu yang lalu

Expedia Group verified review

Clean, tidy facilities. Friendly staff. Secluded location. Competitive pricing. View from window not great but not an issue for us. Chef not expecting us for breakfast due to poor communication (staff busy with wedding venue preparation) but did a good job.
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
4.0
/10
Diulas 364 minggu yang lalu

Expedia Group verified review

We arrived at the hotel on Friday 5th and received a great welcome apart from being on the system twice and having to prove that payment had been paid on the 30th June. The double room was compact but adequate for our needs with a very comfy bed. Everything was very clean, the only downside being the heat in the room. We went out and returned around 21:30. On getting back to the room we discovered that the shower, whilst being all singing and dancing with separate massage jets, sadly did not work at all! As it was later, we reported this the next morning and were assured that it would be looked at and fixed. We went out again for the day and arrived back around the same time in the evening. We checked the shower and it still did not work. This time my wife went downstairs to get answers and was told that the report had not been passed on. I find this difficult to believe as I witnessed the young lady write down the details of the issue and indeed she went up to the room herself to see if she could help. However, who ever my wife saw, gave her a key for another room on the other side of the hotel where we could shower! In the morning I went to shower first. This shower worked, however the inside piece to lock the room door from the inside, was on the floor. My wife refused to shower within a room she could not lock. Whilst we were packing the case my wife moved the iron in the wardrobe and discovered heart medication which had been left behind by a previous guest.
Read More
Kerry
icon-dengan Rakan
dengan Rakan
2.0
/10
Diulas 365 minggu yang lalu

Hotels.com verified review

So unorganized. I booked 3 rooms and me and my friends were going to a concert at the piece hall. I was told on arrival that I only had 1 room...and basically it was 'tough luck' as they were overbooked and couldn't do anything about it. The lady in charge was actually quite aggressive about it even though it was clearly them at fault. Eventually it turned out that I did have 3 rooms...they just couldn't find it on the system. One of our guests who was in a room on his own got asked to bunk up in our room....when he declined he got bumped down to a single room. With no refund after he'd payed for a double room that they then sold to another unfortunate couple who didn't have a room. Wasn't particularly bothered about a refund but wasn't happy about them actually profitting from the chaos. Beware the breakfast its actually lovely....compliments to the chef....but a hidden charge as you're only actually entitled to continental breakfast....which was non existent. Bar was closed by 9 on the Saturday.
Read More
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
6.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

Arrived and staff were stressed. Expedia had over booked, too many people and no rooms. we could have had a room but not the one we wanted. Not the hotels fault but Expedia's. We made other plans and allowed the hotel to give our room to someone else. Staff were grateful, almost in tears. No issue with the hotel just expedia.co.uk messed up
Read More
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

I arrived at this property after travelling some distance with my son to be informed our rooms were not booked. The hotel staff advised that they only have 11 rooms and Expedia had overbooked by 30. The hotel had advised Expedia but nothing was done. There was a large number of people at reception in the same situation. No hotels were available in Halifax and we had to cancel our Virgin F1 simulator experience and travel back to Preston to find a room for the night. We than had to purchase new rail tickets the next morning as our itinery had now changed. I incurred considerable costs in this journey which were all wasted, had I known there was any doubt we would have not travelled. I am quite stunned that a Company such as Expedia could make such a complete mess in such an offhand callous way without listening to the feedback from the Hotel. I would like compensation for the expense I incurred for no reason and await your reply Rgds George.
Read More
Verified traveler
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

Turned up to no room. In fairness the receptionist tried to do her best to book us in somewgere else but, it meant we ended up forking out an additional £50.00 odd poubds! Not impressed. Blamed Expedia
Verified traveler
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 365 minggu yang lalu

Expedia Group verified review

Very clean, nice decor, staff seemed stretched but v helpful
Verified traveler
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 366 minggu yang lalu

Expedia Group verified review

The staff were ever so helpful. The room was very nice, clean and very quiet. The bar area isn’t as appealing as you’d expect but if you go into the conservatory it’s a lot nice. I would visit again if in the area.
Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
8.0
/10
Diulas 366 minggu yang lalu

Expedia Group verified review

Generally we enjoyed the hotel. The staff are lovely and the premises are clean. Part refurbished and I’m sure the rest is being modernised. Breakfast was lovely. Only negative points was the constant hot only shower which I’m sure they will fix and the route some satellite navigation systems will take you to get there which can go through some very rough roads and sadly caused a fair amount of damage to my car. Make sure you look up the route before driving in.
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Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 367 minggu yang lalu

Expedia Group verified review

The experience from arriving was terrible there was no one on reception and when they did arrive couldnt find the keys to our room. The shower didnt work and we paid extra for a cooked breakfast which we didnt get.The bar was dry by 9.15pm with people going to the shop for more supplies this was a wedding so they should have been stocked up. Wedding guests having to help behind the bar and hotel not having enough food to cater for the guests.
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Verified traveler
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 367 minggu yang lalu

Expedia Group verified review

I booked 2 rooms back in April for a weekend in June with my husband and 3 children. I was informed by email the NIGHT BEFORE we were due to stay that they had cancelled our booking, and they 'apologised for the inconvenience'. Very unhappy with the extremely short notice cancellation and the reason for cancellation was not explained properly.
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Verified traveler
icon-Rakan dan Keluarga dengan Pasangan
Rakan dan Keluarga dengan Pasangan
10.0
/10
Diulas 368 minggu yang lalu

Expedia Group verified review

The people that run the hotel was very nice and helpful we will go again
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 369 minggu yang lalu

Expedia Group verified review

Staff were friendly..the hotel was very clean .. thanks to their efficient housekeeper.. only draw back was the wheelchair access.. but that was addressed and improvements are happening
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