Crisol Lumière

Oui la chambre était impeccable, et le personnel aussi. Mais juste un petit bémol, le bruit à l’intérieur de l’hôtel 2 grandes détonations ce sont produits en pleine nuit. Merci

Séjour très décevant, principalement en raison du manque de confort et du non-respect des consignes. La chambre présentait plusieurs problèmes : des taches de javel sur la moquette, une porte d’entrée qui ferme mal et isole très peu du bruit, et une insonorisation globale insuffisante, rendant les nuisances sonores constantes. La VMC de la salle de bain est particulièrement bruyante et la pression d’eau dans la douche est quasi inexistante, ce qui rend son utilisation peu agréable. Par ailleurs, malgré le panneau clairement indiqué pour ne pas effectuer le ménage pendant mon séjour, celui-ci a tout de même été fait. Lors de cette intervention, la femme de ménage a fait tomber et cassé ma palette de maquillage. De plus, les serviettes ont été changées tous les jours, alors qu’elles étaient correctement suspendues et qu’il était bien précisé dans la salle de bain que cela permettait justement d’éviter leur remplacement. Un séjour globalement frustrant, avec un manque de soin, de confort et de respect des consignes du client

Nice refuge in the city of Cannes. Great staff. Good energy/vibes in the hotel.

A very very nice little hotel next to the station. The cleaning routine was a little strange, but otherwise a functional hotel with super friendly staff. The only disappointment was that, despite requesting it, there were no proper vegan options at breakfast. In any case, having tested accommodations in Cannes, I can say that this is a very good option in its price range with the prefect location.

Very good spacious room

We had a terrible experience. We paid for a more expensive room so we could have a balcony, but we got a room without one. The supervisor refused to refund us for the difference and offered a complimentary breakfast instead, or to cancel our booking (suggesting we look for a different hotel). Only after a long and heated debate, he agreed to refund the room price difference. No compensation was offered for not fulfilling our reservation, and the supervisor claimed it's Hotels.com fault for selling a room that is not available. The room we got was very basic and not well-maintained or decorated. Very cheap furniture, a stained carpet, a nearly empty soap/shampoo dispensers (which weren't topped up during our stay), no bedside table or additional chair, and to top it all off, the room wasn't properly cleaned. The room itself faced an inner yard, and below our window was a table and chairs where staff would chat and smoke very late at night. That made us wake up several times at night to the sounds of talking and the smell of cigarette smoke. We repeatedly asked those night shift people to keep it down, and had to shut our window, to reduce the noise and smell. We complained twice at reception, and after two sleepless nights, it stopped. Housekeeping was subpar; the housekeeper wouldn't clean the room before 1 pm, and even then, cups were never washed, there was no supply of toilet paper or coffee, and the floor remained dirty. They only arranged the bed and emptied the bin.

Très bel hôtel, extrêmement bien placé. Je recomm

Excellent location for shopping, restaurants etc. The bus station and train station is across the street as well. Very close to the harbor and the beach, I will definitely stay here again. All staff was great. Appreciated free water and free refill.

We had to check out early given safety concerns, mainly. My family and I only stayed for 1 night even tho we paid for 2 nights. Upon arrival and check-in our room number was shouted loudly so that everyone in the lobby could hear (we were or at least told we were the only ones on the 4th floor) Elevator allows for 1 person and 1 bag only As we walked into the room, we noted one of the windows was WIDE open (windows opened inward therefore an entire person or several people could easily come through the roof into our room. Given this, we checked all spots in the apartment - to which we found the bathroom window was also open. We also found a phone holder in one of the showers….. The front desk did come up immediately and fix it. However, at around 12-12:30AM until 2:30-3AM we heard banging, running around, talking, clanking, etc. almost sounding as if someone broke in and was raiding the hotel as doors were slamming shut. Given we didn’t have a peep hole we didn’t know what was going on and under no circumstance did we want to open the door for obvious reasons………. The showers leaked EVERYWHERE - yes both there was absolutely no barrier even with the shower closed. We informed the front desk when we checked out the next day around 3PM where we were informed 3 interns were actually also staying on our floor and that is who most likely was making the noise. There was no deadbolt on the door. Very few towels. No silverware. This completely ruined our 2 day stay in Cannes&ha

Dette er IKKE et 4stjernet hotel. Vi var klar over at der var larm fra gaden, da hotellet ligger lige op ad stationen i Cannes. Men værelsernes tilstand var virkelig ringe. Vore dør til gange gabte flere centimeter, hvilket resulterede i, at vi kunne hver gang der blev åbnet og lukket en dør på gangen. Rengøringen var virkelig mangelfuld og der var skimmelsvamp i loftet og på væggene i badeværelset.

Très bien mais le 1er étage est trop bruyant.

Posizione terribile in una zona frequentata da barboni e mendicanti, pulizia pessima al mio arrivo c’erano dei calzini per terra accanto al letto e la bottiglia d’acqua in omaggio era a metà. Lo sconsiglio

The staff at the hotel were lovely. The rooms were spacious and great facilities. The location was amazing a walking distance from everything

Personal was rude

Lovely hotel near the station and also the beach! Couldn’t be more center than this. As a solo traveller, felt safe and staff are very helpful! Recommend!

A experiência foi muito boa! A equipe do hotel foi muito receptiva e atenciosa, muito cuidadosos e prestativos. O hotel aparenta ter sido renovado recentemente, a recepção e as áreas comuns são boas e bem caprichadas, a suíte que ficamos aparentemente passou por uma renovação parcial, não esta tão bonita igual ao restante das áreas comuns do hotel, mas nada que tenha prejudicado a estadia. Nossa única ressalva foi a qualidade do travesseiro, mas é algo muito pessoal. No geral foi uma estadia muito tranquila, quarto limpo, tudo organizado e a equipe muito atenciosa e legal.

Très bel hôtel, bien décoré et accueil agréable. La chambre réservée pour 5 personnes est spacieuse et agréable avec la terrasse en plus

Très propre et très bien situé près de la gare

Struttura pulita , organizzata, stazione bus e treni difronte, unica pecca stanze un pó piccole, ma gode di un ottima posizione e la consiglio

Centrally located right beside the Cannes train station - makes daily travel across the Cote d'Azur so much easier. The whole hotel is smartly and warmly decorated, the staff very friendly. The room I had was slightly small but perfect for a solo/ couple stay. The balcony however looked out on to the main road so it can get quite noisy in the mornings/ weekend evenings.