Athina Palace Resort & Spa

The hotel looks very nice from the outside and also in the pictures. The view is simply stunning and truly impressive. Unfortunately, the location is a bit inconvenient – there are no tavernas or attractions around. Although it is presented as a five-star hotel, in our opinion it is more like a 3.5-star standard. The food was often cold, very monotonous, and with little variety. There was no live cooking, not even at breakfast. The all-inclusive drinks were quite average, as expected, but the paid drinks at the bar were excellent – some of the best I have ever had. This hotel is not the right choice for people who want to explore Crete. It is rather for those who just want to pay for an all-inclusive stay, relax at the hotel, and do nothing else. The cleaning service was poor, and the sunbeds on the beach were dirty – something unacceptable for a five-star hotel. Everything seems like more as quantity rather then quality. On a positive note, Irina at the reception was absolutely fantastic and made our stay really enjoyable in terms of entertainment. Also, Maria at breakfast was very friendly and left us with a great impression. Overall, the hotel left us with a disappointing impression, and we definitely would not book it again.

wir hatten 4 wunderschöne Tage, sehr freundliches Personal, 3 mal am Tag ein sehr reichhaltiges Buffet, die Snacks zwischendurch waren auch sehr lecker.Die Zimmer waren sehr sauber. Der Ausblick traumhaft. Wir können das Hotel nur weiterempfehlen. A&D🙏😊

Notre séjour c’est très bien passé, le personnel est très gentil et les chambres sont bien rénovées et propre. Les accès à escalier nous a pas dérangé mais à savoir qu’il sont nombreux.

Athina Palace boasts modern rooms, with a private pool room upgrade adding a luxurious touch. However, slight renovations are needed: gaps around doors and tired paintwork detract from the otherwise pleasant spaces. The resort shines with beautiful pools and gardens. The "relax pool" offers tranquility, while the "active pool" provides a lively atmosphere. Efficiency reigns supreme with friendly staff and exceptional reception service. Thoughtful touches like pick-up points around the hotel (especially helpful for those with mobility limitations) ease the walk from the beach. While car rentals are convenient, especially with Babis' friendly assistance, room cleanliness was a major letdown. In room 614, cigarette smoke wafted in from a nearby service area, ruining the fresh feeling. This seems to be a recurring issue for guests. The animation team, while enjoyable, presented solely in French. Some, particularly the male staff, came across as arrogant. English integration would significantly enhance the appeal. Repetitive shows with a strong French focus suggest a need for program diversity. The clean, well-maintained restaurant offered friendly service, but food variety was lacking – daily menus felt repetitive. A touch of staff enthusiasm and dress code enforcement could elevate the dining experience. A designated greeter to welcome guests and ensure dress code adherence would be a welcome addition, as many disregarded it. And cocktails should be served in a glass, not a cup

sehr freundlich und war shön