Nafplia Palace Hotel & Villas

Hotel
Mencari bilik untuk anda...
8.2
/10
Sangat Baik
214 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Kay

10.0
/ 10
This hotel was the best in the area. Elevator from the hotel to the tow as convenient. Staff was so responsive, breakfast delicious and view amazing. It was a relaxing few days. Castles all around made it interesting. Wineries 40minutes away.
Lihat terjemahan

Summer

10.0
/ 10
The views of the city are incredible. Food was amazing and service was excellent. Private pool was a nice touch. However, they should have a skimmer available so guests can get rid of debris in the pool. There were also alot of butttons in the room that did not work. There is an elevator that brings you closer to the city but you need to be prepared for significant walking up and down steps to get to the other main parts of town. Overall, we are very happy we chose to stay in this beautiful spot.
Lihat terjemahan

Anneliese

10.0
/ 10
This hotel is extraordinarily beautiful. We had a minor issue that received immediate attention. The staff and service were kind and helpful. Highly recommended.
Lihat terjemahan
Di Kawasan
Lihat Peta
Akronafplia, Dimos Nafplio, Nomós Argolídos, Peloponnese, Greece, 21100

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
WiFi
Lif
Penginapan di Nafplia Palace Hotel & Villas ialah pilihan yang baik apabila anda melawat Dimos Nafplio. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Nafplia Palace Hotel & Villas

Akronafplia, Dimos Nafplio, Nomós Argolídos, Peloponnese, Greece, 21100
Temui Lebih Banyak Tempat
Lobi Nafplia Palace Hotel & Villas
Lobi 2 Nafplia Palace Hotel & Villas

Ketahui Lebih Lanjut Mengenai Nafplia Palace Hotel & Villas

Lokasi
Penginapan di Nafplia Palace Hotel & Villas ialah pilihan yang baik apabila anda melawat Dimos Nafplio.

Tentang Nafplia Palace Hotel & Villas

Dari acara perniagaan ke majlis korporat, Nafplia Palace Hotel & Villas menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Nafplia Palace Hotel & Villas ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Nafplia Palace Hotel & Villas, sebuah penginapan yang menarik untuk percutian keluarga anda.

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nafplia Palace Hotel & Villas adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Nafplia Palace Hotel & Villas.

Semua kemudahan dari Nafplia Palace Hotel & Villas

Bar, Kafe dan Lounge Nafplia Palace Hotel & Villas
Bar, Kafe dan Lounge
Kolam Renang Nafplia Palace Hotel & Villas
Kolam Renang
Dewan Majlis Nafplia Palace Hotel & Villas
Dewan Majlis
Ruang Umum Nafplia Palace Hotel & Villas
Ruang Umum
Lobi Nafplia Palace Hotel & Villas
Lobi

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Daftar masuk ekspres
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan
  • Kedai kopi
  • Kopi/teh di lobi
  • Lif

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Umum

  • Bankuet
  • Pendiangan di lobi
  • Parkir
  • Teres

Aktiviti

  • Kolam renang terbuka
  • Taman
  • Kerusi berjemur kolam renang

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj

Pengangkutan

  • Sewaan basikal

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Kemudahan perniagaan

Polisi Penginapan & Maklumat Umum di Nafplia Palace Hotel & Villas

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Untuk membuat pengaturan daftar masuk, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.Jika anda merancang untuk tiba selepas 12:00 tengah malam, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Tetamu yang merancang untuk tiba di luar waktu daftar masuk biasa mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Nafplia Palace Hotel & Villas
33
Bilangan tingkat di Nafplia Palace Hotel & Villas
1
Fasilitas lain di Nafplia Palace Hotel & Villas
Perkhidmatan dobi, Daftar masuk ekspres, Perkhidmatan perkahwinan, Penyimpanan bagasi, Daftar keluar ekspres

Soalan lazim tentang Nafplia Palace Hotel & Villas

Apa facilities yang tersedia di Nafplia Palace Hotel & Villas?
Berikut facilities yang ada di Nafplia Palace Hotel & Villas seperti Restoran, Kolam Renang, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Nafplia Palace Hotel & Villas?
Masa check-in di Nafplia Palace Hotel & Villas bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Nafplia Palace Hotel & Villas menyediakan sarapan pagi?
Ya, Nafplia Palace Hotel & Villas menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Nafplia Palace Hotel & Villas?
Nafplia Palace Hotel & Villas ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Nafplia Palace Hotel & Villas?
Nafplia Palace Hotel & Villas mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Nafplia Palace Hotel & Villas

8.2
Sangat Baik
Daripada 214 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Nafplia Palace Hotel & Villas

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Pascal
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

En fait , c’est un bel emplacement mais l’établissement a l’air abandonné. Nous avons du changer de chambre et en visiter plusieurs . Dans la première la toilette fonctionnait pas , les rideaux motorisés étaient défectueux, le système de luminaires déficients et j’en passe. Dans la seconde chambre c’était la même chose sauf que la toilette fonctionnait et la douche ne fonctionnait pas . Très déçu . Ça ne valait pas le prix payé.
Read More
Nadya
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 45 minggu yang lalu

Hotels.com verified review

amazing location , unbeatable views bathrooms need upgrading
Peter
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 50 minggu yang lalu

Hotels.com verified review

Firstly this is not a 5 star hotel. 10-15 years ago maybe it was but this hotel is badly in need of some maintenance. Everything looks very tired. For instance our room (upgraded to what they call a villa as the main part of the hotel was closed) might have been a hi tech facility years ago but not now. It had a CD player in there which says everything. There were over 40 light controls with no explanation as to what they did. There is no WiFi in the room despite what the hotels.com description said. Reception said they were changing their supplier but I note a review from April said the same thing so I don’t think that is true. There was a nice infinity pool ( the hotel has a great view) but used by the pigeons to drink and bathe so not that hygienic. I consider this hotel is mis sold on hotels.com. None of the eating options apart from the restaurant exist (at least at this time of the year). There was a bar but it was never in use. Please review what you say on the hotel particulars as it is just not correct. As a result this hotel is way way overpriced for what it is. Can I say anything positive? Well we ate in the restaurant one evening and the food was very good. Breakfast was ok too but overall a poor value and very disappointing experience
Read More
Thomas
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

Hotel itself was beautiful but some parts of the rooms were dated and needed to be updated. There were a lot of light switches and it became confusing at times. The view from the hotel was spectacular and the hotel staff was very helpful and friendly. I would recommend staying there.
alberto
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 54 minggu yang lalu

Expedia Group verified review

Food staff rooms everything was excellent
Catherine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The best view ever
John
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Great staff who are working with what they have and doing what they can, but this hotel seems to have been neglected for a long time. No WiFi, run down plumbing, electric and fixtures, pools being filled with garden hoses and covered with pigeons, and half of the hotel is closed down, creating an eerie feeling. The one small elevator down that is still operating (out of 3), which is required to exit the property, is old, run down, and takes you to a graffiti-filled, filthy, unkept and very gloomy corridor out to the public street, which then still requires a long way to go down to where life begins again. I hate to give bad reviews ever, but these issues need to be addressed if you want to continue charging the highest prices in the area per night. Please bring this beautiful structure back to its glory days.
Read More
Kay
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 55 minggu yang lalu

Hotels.com verified review

This hotel was the best in the area. Elevator from the hotel to the tow as convenient. Staff was so responsive, breakfast delicious and view amazing. It was a relaxing few days. Castles all around made it interesting. Wineries 40minutes away.
Bhakti
6.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

It’s a great property in a great location. It has a great pool and amazing views. Rooms are spacious as well. I’m not sure if they were short staffed but the trash from rooms was in the hallways multiple times. The breakfast was unappealing with bees and flies hovering over the food which was left uncovered for the most part. Service at the restaurant was nonexistent. It was an expensive hotel so I would say I overpaid based on the above observations.
Read More
robert
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Great location, stunning view, adorable staff
Dimitri
8.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Controls such as lighting in the room were confusing. Some of the furniture is dated.
steve
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Title: Beautiful Views, Worst Luxury Hotel Experience – Three Room Changes in Two Days The location and view are stunning — but everything else about our stay was a major disappointment for the price. The property feels 20+ years out of date, with lighting, electronics, and fixtures often broken or unusable. We were moved three times in two days: Room 1: Front door wouldn’t lock from the outside, so anyone could enter when we left. Lighting barely worked, the private pool had no ladder or steps, the bath jets didn’t work, and there was no Wi-Fi. Room 2: Air conditioning was broken and never cooled the room despite repeated complaints. Bathtub water ran brown, leaving a ring around the tub. Room 3 (same day as Room 2): Finally had working AC, but still no Wi-Fi, the fridge didn’t work so all drinks were warm, and the steam room never heated properly. Basic essentials — security, air conditioning, water quality, and functioning amenities — were ignored or mishandled. We even accidentally left behind cash, credit cards, and ID upon departure, adding to the stress. Yes, the views are spectacular and the rooms are spacious, but with this level of disrepair and lack of service, it was one of our most expensive and most disappointing hotel stays ever.
Read More
Patti
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

The property is stunning! Pools are well maintained and perfect!! The breakfast is amazing with so many options. You can get filtered coffee or freddo coffee of your liking. The property needs maintenance. It is not worth the price they are asking. They rate it is a 5 star hotel and i can definitely see that it was this in the past. But they haven't updated things and it's definitely not a 5 star. The elevators to the main town were broken. So the hotel had to call us a taxi to get back up. They had no wifi in the rooms. They said it was broken but only worked in the restaurant. They need to bring the price down to match the condition of the place. Beautiful views!! Staff were amazing.
Read More
Levon
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Beautiful property but seems to be neglected. No wifi in the rooms, not enough furniture on our large balcony. Couldn’t figure out how to turn the lights on and off. The location and the view were breathtaking though and the staff did their best.
katherine
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 60 minggu yang lalu

Hotels.com verified review

Amazing view & pools! Great staff that was very helpful!
Summer
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 63 minggu yang lalu

Hotels.com verified review

The views of the city are incredible. Food was amazing and service was excellent. Private pool was a nice touch. However, they should have a skimmer available so guests can get rid of debris in the pool. There were also alot of butttons in the room that did not work. There is an elevator that brings you closer to the city but you need to be prepared for significant walking up and down steps to get to the other main parts of town. Overall, we are very happy we chose to stay in this beautiful spot.
Read More
Jon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 67 minggu yang lalu

Expedia Group verified review

Beautiful position and staff very friendly but maybe come in peak season when it’s better prepared. Very frustrating that no wifi the whole 4 days we were there and had to pay for our own e sim to get any reception
Eric
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Amazing views Great staff and really cool architecture of rgw hotel
Richard
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

The amazing situation with a beautiful garden is a strong good point. You can admire the sightseeing which is really a must.Some regrets about the no WiFi! The 2 pools are great and the
Anneliese
10.0
/10
Diulas 95 minggu yang lalu

Expedia Group verified review

This hotel is extraordinarily beautiful. We had a minor issue that received immediate attention. The staff and service were kind and helpful. Highly recommended.
Bilangan ulasan setiap halaman
20
40

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Luar Bangunan 4 Nafplia Palace Hotel & Villas

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8.2
Sangat Baik
Daripada 214 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

9.6

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Nafplia Palace Hotel & Villas

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Pascal
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

En fait , c’est un bel emplacement mais l’établissement a l’air abandonné. Nous avons du changer de chambre et en visiter plusieurs . Dans la première la toilette fonctionnait pas , les rideaux motorisés étaient défectueux, le système de luminaires déficients et j’en passe. Dans la seconde chambre c’était la même chose sauf que la toilette fonctionnait et la douche ne fonctionnait pas . Très déçu . Ça ne valait pas le prix payé.
Read More
Nadya
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 45 minggu yang lalu

Hotels.com verified review

amazing location , unbeatable views bathrooms need upgrading
Peter
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 50 minggu yang lalu

Hotels.com verified review

Firstly this is not a 5 star hotel. 10-15 years ago maybe it was but this hotel is badly in need of some maintenance. Everything looks very tired. For instance our room (upgraded to what they call a villa as the main part of the hotel was closed) might have been a hi tech facility years ago but not now. It had a CD player in there which says everything. There were over 40 light controls with no explanation as to what they did. There is no WiFi in the room despite what the hotels.com description said. Reception said they were changing their supplier but I note a review from April said the same thing so I don’t think that is true. There was a nice infinity pool ( the hotel has a great view) but used by the pigeons to drink and bathe so not that hygienic. I consider this hotel is mis sold on hotels.com. None of the eating options apart from the restaurant exist (at least at this time of the year). There was a bar but it was never in use. Please review what you say on the hotel particulars as it is just not correct. As a result this hotel is way way overpriced for what it is. Can I say anything positive? Well we ate in the restaurant one evening and the food was very good. Breakfast was ok too but overall a poor value and very disappointing experience
Read More
Thomas
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

Hotel itself was beautiful but some parts of the rooms were dated and needed to be updated. There were a lot of light switches and it became confusing at times. The view from the hotel was spectacular and the hotel staff was very helpful and friendly. I would recommend staying there.
alberto
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 54 minggu yang lalu

Expedia Group verified review

Food staff rooms everything was excellent
Catherine
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

The best view ever
John
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 55 minggu yang lalu

Expedia Group verified review

Great staff who are working with what they have and doing what they can, but this hotel seems to have been neglected for a long time. No WiFi, run down plumbing, electric and fixtures, pools being filled with garden hoses and covered with pigeons, and half of the hotel is closed down, creating an eerie feeling. The one small elevator down that is still operating (out of 3), which is required to exit the property, is old, run down, and takes you to a graffiti-filled, filthy, unkept and very gloomy corridor out to the public street, which then still requires a long way to go down to where life begins again. I hate to give bad reviews ever, but these issues need to be addressed if you want to continue charging the highest prices in the area per night. Please bring this beautiful structure back to its glory days.
Read More
Kay
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 55 minggu yang lalu

Hotels.com verified review

This hotel was the best in the area. Elevator from the hotel to the tow as convenient. Staff was so responsive, breakfast delicious and view amazing. It was a relaxing few days. Castles all around made it interesting. Wineries 40minutes away.
Bhakti
6.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

It’s a great property in a great location. It has a great pool and amazing views. Rooms are spacious as well. I’m not sure if they were short staffed but the trash from rooms was in the hallways multiple times. The breakfast was unappealing with bees and flies hovering over the food which was left uncovered for the most part. Service at the restaurant was nonexistent. It was an expensive hotel so I would say I overpaid based on the above observations.
Read More
robert
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Great location, stunning view, adorable staff
Dimitri
8.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Controls such as lighting in the room were confusing. Some of the furniture is dated.
steve
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 57 minggu yang lalu

Expedia Group verified review

Title: Beautiful Views, Worst Luxury Hotel Experience – Three Room Changes in Two Days The location and view are stunning — but everything else about our stay was a major disappointment for the price. The property feels 20+ years out of date, with lighting, electronics, and fixtures often broken or unusable. We were moved three times in two days: Room 1: Front door wouldn’t lock from the outside, so anyone could enter when we left. Lighting barely worked, the private pool had no ladder or steps, the bath jets didn’t work, and there was no Wi-Fi. Room 2: Air conditioning was broken and never cooled the room despite repeated complaints. Bathtub water ran brown, leaving a ring around the tub. Room 3 (same day as Room 2): Finally had working AC, but still no Wi-Fi, the fridge didn’t work so all drinks were warm, and the steam room never heated properly. Basic essentials — security, air conditioning, water quality, and functioning amenities — were ignored or mishandled. We even accidentally left behind cash, credit cards, and ID upon departure, adding to the stress. Yes, the views are spectacular and the rooms are spacious, but with this level of disrepair and lack of service, it was one of our most expensive and most disappointing hotel stays ever.
Read More
Patti
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 58 minggu yang lalu

Expedia Group verified review

The property is stunning! Pools are well maintained and perfect!! The breakfast is amazing with so many options. You can get filtered coffee or freddo coffee of your liking. The property needs maintenance. It is not worth the price they are asking. They rate it is a 5 star hotel and i can definitely see that it was this in the past. But they haven't updated things and it's definitely not a 5 star. The elevators to the main town were broken. So the hotel had to call us a taxi to get back up. They had no wifi in the rooms. They said it was broken but only worked in the restaurant. They need to bring the price down to match the condition of the place. Beautiful views!! Staff were amazing.
Read More
Levon
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Beautiful property but seems to be neglected. No wifi in the rooms, not enough furniture on our large balcony. Couldn’t figure out how to turn the lights on and off. The location and the view were breathtaking though and the staff did their best.
katherine
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 60 minggu yang lalu

Hotels.com verified review

Amazing view & pools! Great staff that was very helpful!
Summer
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 63 minggu yang lalu

Hotels.com verified review

The views of the city are incredible. Food was amazing and service was excellent. Private pool was a nice touch. However, they should have a skimmer available so guests can get rid of debris in the pool. There were also alot of butttons in the room that did not work. There is an elevator that brings you closer to the city but you need to be prepared for significant walking up and down steps to get to the other main parts of town. Overall, we are very happy we chose to stay in this beautiful spot.
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Jon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 67 minggu yang lalu

Expedia Group verified review

Beautiful position and staff very friendly but maybe come in peak season when it’s better prepared. Very frustrating that no wifi the whole 4 days we were there and had to pay for our own e sim to get any reception
Eric
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Amazing views Great staff and really cool architecture of rgw hotel
Richard
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 73 minggu yang lalu

Expedia Group verified review

The amazing situation with a beautiful garden is a strong good point. You can admire the sightseeing which is really a must.Some regrets about the no WiFi! The 2 pools are great and the
Anneliese
10.0
/10
Diulas 95 minggu yang lalu

Expedia Group verified review

This hotel is extraordinarily beautiful. We had a minor issue that received immediate attention. The staff and service were kind and helpful. Highly recommended.
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