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  5. Hotel di ITC Grand Chola, a Luxury Collection Hotel, Chennai
Lihat Penginapan Lain di Chennai

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Hotel
8.8
/10
Sangat Baik
698 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Akshaya
10.0
/ 10
Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.
Lihat terjemahan
Herbert
10.0
/ 10
I would like to recommend a good review for the customer service I received from Stephen Garrett and Vaiyshanavi in the front office
Lihat terjemahan
Michael
10.0
/ 10
After a few noisy rooms in past (rooms under flight path, looking over railway, roadway, next to gym) I was giving this hotel one last go, as everything else is great. Lucky this time as got a very quiet room, after requesting change from one looking over railway. Fabulous bed, bathroom and linen. Club room well worth it as fully free bar for 2 hours in evening with substantial fresh and cooked buffet in lounge, all included, and amazing breakfast spread. They don’t explain benefits of club room well enough on Hotels.com. Spa is also great, free to use sauna , jacuzzi etc. Extraordinary architecture and finish. Pool area could improve with a drinks service. All staff are so polite and helpful. Immaculate throughout.
Lihat terjemahan
Di Kawasan
Lihat Peta
# 63 Mount Road, Guindy, Chennai, State of Tamil Nādu, India, 600032

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
ITC Grand Chola, a Luxury Collection Hotel, Chennai ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Chennai. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran ITC Grand Chola, a Luxury Collection Hotel, Chennai

# 63 Mount Road, Guindy, Chennai, State of Tamil Nādu, India, 600032
Temui Lebih Banyak Tempat
Lain-lain ITC Grand Chola, a Luxury Collection Hotel, Chennai
Lain-lain 2 ITC Grand Chola, a Luxury Collection Hotel, Chennai

Ketahui Lebih Lanjut Mengenai ITC Grand Chola, a Luxury Collection Hotel, Chennai

Lokasi


ITC Grand Chola, a Luxury Collection Hotel, Chennai ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Chennai.

Tentang ITC Grand Chola, a Luxury Collection Hotel, Chennai

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari ITC Grand Chola, a Luxury Collection Hotel, Chennai eksklusif untuk anda.

ITC Grand Chola, a Luxury Collection Hotel, Chennai adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di ITC Grand Chola, a Luxury Collection Hotel, Chennai.

Semua kemudahan dari ITC Grand Chola, a Luxury Collection Hotel, Chennai

Lain-lain ITC Grand Chola, a Luxury Collection Hotel, Chennai
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Payung pantai
  • Kolam renang terbuka
  • Taman
  • Spa
  • Kelab kesihatan
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Pusat perniagaan
  • Bilik persidangan
  • Stesen komputer

Umum

  • Kawasan merokok
  • Bankuet
  • Dewan besar
  • Parkir

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Lif
  • Restoran

Makanan dan Minuman

  • Bar
  • Sarapan

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan

Mesra Keluarga

  • Kolam renang kanak-kanak

Pengangkutan

  • Parkir valet

Sukan & Rekreasi

  • Kecergasan

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Kemudahan Dalam Bilik

  • TV

Polisi Penginapan & Maklumat Umum di ITC Grand Chola, a Luxury Collection Hotel, Chennai

Nota Penting
  • Fi untuk sarapan bufet: kira-kira INR 1947 seorang
  • Bayaran pengangkutan ulang-alik lapangan terbang: INR 2390 seorang
  • Bayaran haiwan kesayangan: INR 1750 setiap haiwan kesayangan, semalam
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: INR 2000.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Caj atau dasar pembatalan istimewa boleh dikenakan bagi tempahan kumpulan (lebih daripada 8 bilik untuk hartanah / tarikh penginapan yang sama)
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Untuk mendaftar di hartanah ini, tetamu warganegara India mesti menyediakan kad pengenalan bergambar yang sah, yang dikeluarkan oleh Kerajaan India; pengembara yang bukan warganegara India mesti mengemukakan pasport dan visa yang sah. Tetamu yang menempah pelan kadar penginapan termasuk 2 makan dan semua makan menerima makanan untuk 2 orang dewasa. Tetamu tambahan mesti membayar makanan mereka di hartanah ini.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di ITC Grand Chola, a Luxury Collection Hotel, Chennai
600
Bilangan tingkat di ITC Grand Chola, a Luxury Collection Hotel, Chennai
10
Fasilitas lain di ITC Grand Chola, a Luxury Collection Hotel, Chennai
Perkhidmatan dobi, Lawatan, Kakitangan berbilang bahasa, Daftar masuk ekspres, Perkhidmatan perkahwinan

Soalan lazim tentang ITC Grand Chola, a Luxury Collection Hotel, Chennai

Apa facilities yang tersedia di ITC Grand Chola, a Luxury Collection Hotel, Chennai?
Berikut facilities yang ada di ITC Grand Chola, a Luxury Collection Hotel, Chennai seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di ITC Grand Chola, a Luxury Collection Hotel, Chennai?
Masa check-in di ITC Grand Chola, a Luxury Collection Hotel, Chennai bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah ITC Grand Chola, a Luxury Collection Hotel, Chennai menyediakan sarapan pagi?
Ya, ITC Grand Chola, a Luxury Collection Hotel, Chennai menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh ITC Grand Chola, a Luxury Collection Hotel, Chennai?
ITC Grand Chola, a Luxury Collection Hotel, Chennai ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di ITC Grand Chola, a Luxury Collection Hotel, Chennai?
ITC Grand Chola, a Luxury Collection Hotel, Chennai mempunyai 10 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di ITC Grand Chola, a Luxury Collection Hotel, Chennai

Penilaian & Ulasan Keseluruhan ITC Grand Chola, a Luxury Collection Hotel, Chennai

Traveloka (2)
Sumber lain (696)
8.8
Sangat Baik
Daripada 696 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.2

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong ITC Grand Chola, a Luxury Collection Hotel, Chennai

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Premila
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Expected to be at least a four star quality . Food was terrible. There are better four star hotels than one with this starting in Chennai. Would not recommend
Muthukumarasamy
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Need to have competent staff at the check-in and check out counters. Very inefficient. Breakfast was horrible. Had dinner at the Chinese average food .
Akshaya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.
Read More
RAJENDRALAL
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

service was great
Karena Louise
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Amazing
Herbert
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

I would like to recommend a good review for the customer service I received from Stephen Garrett and Vaiyshanavi in the front office
Michael
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

After a few noisy rooms in past (rooms under flight path, looking over railway, roadway, next to gym) I was giving this hotel one last go, as everything else is great. Lucky this time as got a very quiet room, after requesting change from one looking over railway. Fabulous bed, bathroom and linen. Club room well worth it as fully free bar for 2 hours in evening with substantial fresh and cooked buffet in lounge, all included, and amazing breakfast spread. They don’t explain benefits of club room well enough on Hotels.com. Spa is also great, free to use sauna , jacuzzi etc. Extraordinary architecture and finish. Pool area could improve with a drinks service. All staff are so polite and helpful. Immaculate throughout.
Read More
Surianarayanan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Very well maintained ; excellent staff; fantastic dining options Comfortable rooms, excellent bed
Nagasubramaniyam
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

I had the pleasure of staying at ITC Grand Chola, Chennai last week, and it was an exceptional experience from start to finish. The property itself is grand, elegant, and truly reflective of Chennai’s rich heritage, with every corner exuding luxury and warmth. A special mention to Kaamini Samraj from Guest Relations, who went above and beyond to ensure our stay was memorable. Her attention to detail, warm hospitality, and genuine care made us feel valued and truly at home. From arranging small comforts to checking in personally to see if everything was perfect, Kaamini’s professionalism and kindness stood out and elevated our entire experience. ITC Grand Chola is already known for its world-class service, but people like Kaamini make it exceptional. I look forward to returning soon and would highly recommend this hotel to anyone visiting Chennai.
Read More
Sanjay
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Wonderful with easy check-in and checkout process. The 25th floor was lovely
Vineeth
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Excellent stay as always My go to hotel in chennai always. Everything else is secondary
Jacob
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

My name is Jacob, from Canada, visiting India on a business and pleasure trip. I stayed at ITC Grand Chola for 3 nights and had a wonderful experience in every aspect especially the customer service, room service, cleanliness, and the delicious food. In addition to the above, I requested the front desk for a tour of this magnificent property. I was assigned a guide named Monica, who was truly amazing. She had in-depth knowledge about the property and shared its history in great detail, from A to Z. The tour lasted about 30 minutes, during which I learned a great deal. Even though I am a Tamilian, born and brought up in Tamil Nadu, I discovered many historical facts from her that I didn’t know before. I now live in Canada as a citizen and frequently visit India both to explore more business opportunities and for leisure, enjoying our traditional Indian food, reconnecting with my university friends, and exploring our country’s tourism. Monica also kindly offered her assistance for any future bookings at this property. I would appreciate it if you could share more information about ITC properties across India, as I am very interested in exploring them further. I am also keen to learn more about your club membership program and the benefits it offers. To sum it up, I am certain I will be returning to stay here in the near future, and I strongly recommend that other guests consider this exceptional property, located in the heart of Chennai. Best wishes!
Read More
Thomas
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Excellent big property has it all with class and style
MARIAN
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great architecture and excellent customer service
kiran
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Great location, fantastic service at the restaurant great selection of food top-notch service at the restaurant. Check in with fantastic. The only area that requires improvement. Is that after the check-in I was being escorted by the staff member after walking about 80 feet he just told us to keep walking forward turn left and we would reach our room unfortunately our room was in the residences area, which was a long way away from where we checked in. It’s slightly confusing signage. It been highly appreciated if he could have escorted us till the door of our room rather than give us instructions how to go. At the residences the amenities and space was out of the world. Area of improvement could be that the light switches for numerous and confusing and took us a good few minutes and time to turn them all off.
Read More
Padmalatha
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Comfortable stay though Bug spray was required
Rajeswari
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Cigarette smell. Did not change room inspite of informing reception. Would recommend Leela Palace as they made us feel special and treated us well.
Manoj
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

gorgeous hotel, amazing vegetarian food, good service. Especial thanks to guard at pool and the trainer at gym
Pankaj
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Overall it’s an excellent properly and top class restaurants. Staff is very nice and friendly.
Michael
6.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

While this is a stunning looking property, great for photos, it’s a shame it’s so noisy. Right under flight path from intl airport. Planes not their fault but from very early morning I could hear weights pounding from gym even though I had requested a very quiet room after long travels. Would have liked 2 hours more sleep. But spa amazing, and Happy Hour buffet and drinks excellent (complimentary with Club room - recommend club room, which is amazing, super bed and bathroom, if you can get a quieter room). Breakfast also very good. Pool area noisy due to planes flying right overhead. Didn’t spend as much time there as planned. Also no hospitality at pool (no bar service). Bar is amazing also and restaurants look great, but very pricey.
Read More
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Lain-lain 4 ITC Grand Chola, a Luxury Collection Hotel, Chennai

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Penilaian & Ulasan Keseluruhan ITC Grand Chola, a Luxury Collection Hotel, Chennai

Traveloka (2)
Sumber lain (696)
8.8
Sangat Baik
Daripada 696 ulasan
Kebersihan

9.2

Keselesaan Bilik

9.2

Lokasi

8.2

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong ITC Grand Chola, a Luxury Collection Hotel, Chennai

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Premila
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Expected to be at least a four star quality . Food was terrible. There are better four star hotels than one with this starting in Chennai. Would not recommend
Muthukumarasamy
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Need to have competent staff at the check-in and check out counters. Very inefficient. Breakfast was horrible. Had dinner at the Chinese average food .
Akshaya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Just overall a wonderful place to stay! We stayed their 2 bedroom apartment suite. They were clean, well maintained, staff were very polite and helpful. Spa was exceptional. Food was excellent. The microwave in our room never warmed the food that was our only issue. We also didn’t contact them about it because it didn’t matter much. Had we told them, I am sure they would have fixed it quickly. Will be staying with them for our future visits. Please keep up the good work.
Read More
RAJENDRALAL
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

service was great
Karena Louise
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Amazing
Herbert
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

I would like to recommend a good review for the customer service I received from Stephen Garrett and Vaiyshanavi in the front office
Michael
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

After a few noisy rooms in past (rooms under flight path, looking over railway, roadway, next to gym) I was giving this hotel one last go, as everything else is great. Lucky this time as got a very quiet room, after requesting change from one looking over railway. Fabulous bed, bathroom and linen. Club room well worth it as fully free bar for 2 hours in evening with substantial fresh and cooked buffet in lounge, all included, and amazing breakfast spread. They don’t explain benefits of club room well enough on Hotels.com. Spa is also great, free to use sauna , jacuzzi etc. Extraordinary architecture and finish. Pool area could improve with a drinks service. All staff are so polite and helpful. Immaculate throughout.
Read More
Surianarayanan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Very well maintained ; excellent staff; fantastic dining options Comfortable rooms, excellent bed
Nagasubramaniyam
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

I had the pleasure of staying at ITC Grand Chola, Chennai last week, and it was an exceptional experience from start to finish. The property itself is grand, elegant, and truly reflective of Chennai’s rich heritage, with every corner exuding luxury and warmth. A special mention to Kaamini Samraj from Guest Relations, who went above and beyond to ensure our stay was memorable. Her attention to detail, warm hospitality, and genuine care made us feel valued and truly at home. From arranging small comforts to checking in personally to see if everything was perfect, Kaamini’s professionalism and kindness stood out and elevated our entire experience. ITC Grand Chola is already known for its world-class service, but people like Kaamini make it exceptional. I look forward to returning soon and would highly recommend this hotel to anyone visiting Chennai.
Read More
Sanjay
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Wonderful with easy check-in and checkout process. The 25th floor was lovely
Vineeth
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Excellent stay as always My go to hotel in chennai always. Everything else is secondary
Jacob
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

My name is Jacob, from Canada, visiting India on a business and pleasure trip. I stayed at ITC Grand Chola for 3 nights and had a wonderful experience in every aspect especially the customer service, room service, cleanliness, and the delicious food. In addition to the above, I requested the front desk for a tour of this magnificent property. I was assigned a guide named Monica, who was truly amazing. She had in-depth knowledge about the property and shared its history in great detail, from A to Z. The tour lasted about 30 minutes, during which I learned a great deal. Even though I am a Tamilian, born and brought up in Tamil Nadu, I discovered many historical facts from her that I didn’t know before. I now live in Canada as a citizen and frequently visit India both to explore more business opportunities and for leisure, enjoying our traditional Indian food, reconnecting with my university friends, and exploring our country’s tourism. Monica also kindly offered her assistance for any future bookings at this property. I would appreciate it if you could share more information about ITC properties across India, as I am very interested in exploring them further. I am also keen to learn more about your club membership program and the benefits it offers. To sum it up, I am certain I will be returning to stay here in the near future, and I strongly recommend that other guests consider this exceptional property, located in the heart of Chennai. Best wishes!
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Thomas
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Excellent big property has it all with class and style
MARIAN
icon-Perjalanan Perniagaan dengan Pasangan
Perjalanan Perniagaan dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great architecture and excellent customer service
kiran
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Great location, fantastic service at the restaurant great selection of food top-notch service at the restaurant. Check in with fantastic. The only area that requires improvement. Is that after the check-in I was being escorted by the staff member after walking about 80 feet he just told us to keep walking forward turn left and we would reach our room unfortunately our room was in the residences area, which was a long way away from where we checked in. It’s slightly confusing signage. It been highly appreciated if he could have escorted us till the door of our room rather than give us instructions how to go. At the residences the amenities and space was out of the world. Area of improvement could be that the light switches for numerous and confusing and took us a good few minutes and time to turn them all off.
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Padmalatha
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Comfortable stay though Bug spray was required
Rajeswari
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Cigarette smell. Did not change room inspite of informing reception. Would recommend Leela Palace as they made us feel special and treated us well.
Manoj
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

gorgeous hotel, amazing vegetarian food, good service. Especial thanks to guard at pool and the trainer at gym
Pankaj
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Overall it’s an excellent properly and top class restaurants. Staff is very nice and friendly.
Michael
6.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

While this is a stunning looking property, great for photos, it’s a shame it’s so noisy. Right under flight path from intl airport. Planes not their fault but from very early morning I could hear weights pounding from gym even though I had requested a very quiet room after long travels. Would have liked 2 hours more sleep. But spa amazing, and Happy Hour buffet and drinks excellent (complimentary with Club room - recommend club room, which is amazing, super bed and bathroom, if you can get a quieter room). Breakfast also very good. Pool area noisy due to planes flying right overhead. Didn’t spend as much time there as planned. Also no hospitality at pool (no bar service). Bar is amazing also and restaurants look great, but very pricey.
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