Alila Villas Uluwatu

Resort
9.4
/10
Cemerlang
230 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Ning
10.0
/ 10
Architectural masterpiece. Wonderful view. Service is very good and restaurant food is above expectations. The private beach is hard to get to but worth the hike during afternoon. low tide
Lihat terjemahan
Verified traveler
10.0
/ 10
A beautiful villas and nice food in here. All staffs are showing a Bali smiles to all guests. We spent a wonderful time in here
Lihat terjemahan
Ron
10.0
/ 10
Exceptionally lovely staff, like truly wonderful people took very good care of us. Hard to find a more friendly, caring and hospitable hoteliers. The buildings and grounds were impeccable. The food was a little flat but the service more than made up for it!
Lihat terjemahan
Di Kawasan
Lihat Peta
Jalan Belimbing Sari, Banjar Tambiyak, Desa Pecatu, Bali - Indonesia, Uluwatu, Badung, Bali, Indonesia, 80364

Kemudahan Utama

Lihat Lebih
Kemudahan yang disediakan:
Kolam renang terbuka
Kolam renang tertutup
Bar tepi kolam renang
Sewaan basikal
Pantai persendirian berhampiran
Pengangkutan dari lapangan terbang
Pusat kecergasan
Restoran
Penyimpanan bagasi
Bilik keluarga
Penyambut tetamu 24 jam
Nota: resort sebelumnya dinamakan Alila Villas Uluwatu, Bali Alila Villas Uluwatu ialah sebuah resort dalam kawasan persekitaran yang baik, yang terletak di Pecatu. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda. Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Alila Villas Uluwatu

Jalan Belimbing Sari, Banjar Tambiyak, Desa Pecatu, Bali - Indonesia, Uluwatu, Badung, Bali, Indonesia, 80364
Temui Lebih Banyak Tempat
Lobi Alila Villas Uluwatu
Lobi 2 Alila Villas Uluwatu

Ketahui Lebih Lanjut Mengenai Alila Villas Uluwatu

Overview of Alila Villas Uluwatu

Alila Villas Uluwatu exudes a sense of sophisticated tranquility, blending seamlessly with the dramatic Uluwatu landscape. Its design embraces modern minimalism with Balinese touches, creating an atmosphere of understated luxury and serenity. The hotel is nestled on a clifftop overlooking the Indian Ocean, offering breathtaking views and a sense of seclusion.

While the immediate area is known for its peaceful vibe and stunning natural beauty, it's also relatively accessible to other parts of Bali. You can easily arrange transportation to explore nearby beaches, temples, and cultural attractions. The hotel can assist with arranging private cars or taxis for convenient travel.

Although not directly on a major public transport route, the hotel's concierge service can help you navigate local transport options if you prefer a more independent travel style. The focus here is on providing a luxurious and private escape, prioritising comfort and unparalleled views.

Alila Villas Uluwatu

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Alila Villas Uluwatu Facilities

Featuring 65 rooms in total, Alila Villas Uluwatu offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious villas and dedicated kids' club, while digital nomads can take advantage of the high-speed internet and comfortable workspaces. Groups can enjoy the communal areas and private dining options, and leisure travellers will find plenty of opportunities to relax and rejuvenate by the pool or at the spa.

The accommodation provides a range of facilities and amenities for guests, including .

Each villa is designed with comfort in mind, featuring plush bedding, spacious bathrooms with luxurious amenities, and high-speed Wi-Fi. Many villas also include private pools and outdoor living areas, perfect for enjoying the stunning views. In-room conveniences such as coffee makers and minibars add to the overall comfort and convenience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Alila Villas Uluwatu

Expect a serene and sophisticated ambience at Alila Villas Uluwatu. The atmosphere is generally quiet and peaceful, perfect for relaxation and rejuvenation. Mornings are typically calm, with guests enjoying breakfast overlooking the ocean. Evenings are more vibrant, with guests gathering for cocktails and dinner at the hotel's restaurants.

The hotel often offers a range of activities and tours, including yoga classes, cooking demonstrations, and guided excursions to nearby attractions. The check-in process is typically smooth and efficient, with friendly staff ready to assist with any needs. It's customary to dress respectfully when visiting temples or other religious sites in the area.

How to Get to Alila Villas Uluwatu

The nearest major international airport is a drive away, typically taking around 30-60 minutes by taxi or private car. Affordable bus connections to the city centre are also available, although a taxi from the bus station to the hotel is recommended. The hotel can arrange airport transfers for a hassle-free arrival and departure.

Food Near Alila Villas Uluwatu

Alila Villas Uluwatu typically provides a delicious breakfast buffet with a variety of options. Many villas also have kitchenettes or full kitchens, allowing for self-catering. Nearby, you'll find a range of cafs and restaurants offering both local and international cuisine. Warungs (small, local eateries) offer budget-friendly options, while more upscale restaurants provide a fine-dining experience.

Be sure to try local dishes such as Nasi Goreng (fried rice) or Gado-Gado (Indonesian salad with peanut sauce). Fresh seafood is also a popular choice, with many restaurants offering grilled fish and prawns. Convenience stores are readily available for snacks and drinks.

Things to Do Around Alila Villas Uluwatu

Explore a historic temple perched on a clifftop, offering stunning sunset views. Discover a lively night market with local crafts and street food. Relax in a riverside park, perfect for a leisurely stroll. The area is also known for its beautiful beaches, ideal for swimming, surfing, and sunbathing.

A one-day walkable highlights itinerary could include visiting the temple, exploring the local markets, and enjoying a sunset dinner at a beachfront restaurant. A two-day extended stay could include a surfing lesson, a visit to a nearby cultural village, and a relaxing spa treatment. Enjoy daytime activities such as hiking and exploring the natural beauty of the area, and evening activities such as live music and cultural performances.

Why Alila Villas Uluwatu is Popular Among Travellers

Alila Villas Uluwatu is popular among travellers for its stunning location, luxurious accommodations, and exceptional service. Repeat visitors often appreciate the sense of tranquility and privacy, as well as the breathtaking views. The hotel offers excellent value for money, providing a unique and unforgettable experience.

Tips for First-Time Visitors

Consider booking a villa with a private pool for the ultimate in relaxation and privacy. Pack light clothing, sunscreen, and insect repellent. Be sure to bring a universal adapter for your electronic devices. Learn a few basic phrases in the local language to enhance your interactions with the locals.

It's important to dress respectfully when visiting temples or other religious sites. Be aware of local customs and traditions, and avoid public displays of affection. The common languages spoken are Indonesian and English, so communication is generally easy.

Best Time to Stay at Alila Villas Uluwatu

The best time to stay at Alila Villas Uluwatu is during the dry season, which typically runs from May to September. The weather is sunny and dry, perfect for outdoor activities. The peak season is typically from July to August, so expect higher prices and more crowds. The off-peak season is from October to April, offering lower prices and fewer crowds, but also a higher chance of rain.

Consider planning your trip around local events, festivals, or holidays to experience the local culture. Quieter times of year are ideal for budget-conscious travellers, offering the best deals on accommodation and activities.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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Ensure to check availability and book in advance to secure the best deals.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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Semua kemudahan dari Alila Villas Uluwatu

Bar, Kafe dan Lounge Alila Villas Uluwatu
Bar, Kafe dan Lounge
Kolam Renang Alila Villas Uluwatu
Kolam Renang
Kemudahan Hiburan Alila Villas Uluwatu
Kemudahan Hiburan
Pusat Kecergasan Alila Villas Uluwatu
Pusat Kecergasan
Dewan Majlis Alila Villas Uluwatu
Dewan Majlis

Aktiviti

  • Urutan
  • Pusat kecergasan
  • Spa
  • Kolam renang terbuka
  • Pantai persendirian berhampiran
  • Kolam renang tertutup

Kemudahan Umum

  • Pesanan bilik
  • Parkir
  • Peti keselamatan
  • WiFi di kawasan umum
  • Restoran

Perkhidmatan Hotel

  • Pekerja rencam
  • Lawatan
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Sewaan basikal
  • Sewaan kereta

Makanan dan Minuman

  • Bar tepi kolam renang

Umum

  • Bilik keluarga

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang

Kemudahan Perniagaan

  • Pusat perniagaan

Kemudahan Berhampiran

  • Kedai

Polisi Penginapan & Maklumat Umum di Alila Villas Uluwatu

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 14:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Check-in time at 3PM

Dasar Tambahan

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





Baca Semua

Maklumat Umum

Kemudahan Popular
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - hingga 12:00
Bilik tersedia di Alila Villas Uluwatu
65
Bilangan tingkat di Alila Villas Uluwatu
1
Fasilitas lain di Alila Villas Uluwatu
Urutan, Pusat kecergasan, Spa, Kolam renang terbuka, Pantai persendirian berhampiran

Soalan lazim tentang Alila Villas Uluwatu

Kapan waktu check-in & check-out di Alila Villas Uluwatu?
Masa check-in di Alila Villas Uluwatu bermula dari Dari 14:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Alila Villas Uluwatu?
Alila Villas Uluwatu ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Alila Villas Uluwatu?
Alila Villas Uluwatu mempunyai 1 tingkat.
Berapakah jumlah bilik yang terdapat di Alila Villas Uluwatu?
Jumlah keseluruhan bilik di Alila Villas Uluwatu ialah 65.
Adakah tempat letak kereta disediakan di Alila Villas Uluwatu?
Ya, Alila Villas Uluwatu menyediakan tempat letak kereta. Sila hubungi pihak hotel untuk maklumat lanjut.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Alila Villas Uluwatu

9.4
Cemerlang
Daripada 206 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.6

Lokasi

7.8

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Alila Villas Uluwatu

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ning
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Architectural masterpiece. Wonderful view. Service is very good and restaurant food is above expectations. The private beach is hard to get to but worth the hike during afternoon. low tide
Wessel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Very helpful staff
Meichen
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

非常美好的渡假勝地 美麗、安靜 友善的服務人員
Ana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

All was perfect
Verified traveler
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

A beautiful villas and nice food in here. All staffs are showing a Bali smiles to all guests. We spent a wonderful time in here
Jean elie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Lovely resort perfect 👍
Elyas
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

superb
Ron
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 64 minggu yang lalu

Expedia Group verified review

Exceptionally lovely staff, like truly wonderful people took very good care of us. Hard to find a more friendly, caring and hospitable hoteliers. The buildings and grounds were impeccable. The food was a little flat but the service more than made up for it!
Kristy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 65 minggu yang lalu

Expedia Group verified review

Absolutely beautiful and serene! This place is a must for anyone who wishes to visit Bali :)
Tomoaki
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

建築と環境のデザインが素晴らしい。ゆったり滞在できて良かった。
Nadeem
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 99 minggu yang lalu

Hotels.com verified review

What a la Amazing hotel, worth the hype. Best hotel I’ve been to in Bali , better than both four seasons I’ve stayed in before! Service is amazing and the design of this hotel is a master piece! All villas with big pools, yoga in the morning - food is delicious! A dream stay
Maria
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 109 minggu yang lalu

Expedia Group verified review

Lo que no me gusto es que el local que tienen para ver la puesta del sol no se ve
Joseph I-Chieh
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 109 minggu yang lalu

Hotels.com verified review

When we checked in at 6:22pm in the evening…a male lobby staff unenthusiastically greeted us and helped us check in and brought us to Villa 11. After explaining mini bars and the power control for the AC, he forgot to mention the complicated light switches, including the DND switch. So my husband and I went through all the eight physical switches in both the bedroom and bathroom, and figured out a somewhat lightless room for sleep. In the following day, we left the hotel around 4:30pm to go into Ubud city center with a local for dinner and drinks and we returned to our hotel around 10pm, where I picked up our door key from the lobby receptionist. As we opened the wooden doors in the villa entrance, we returned to a pitch-back villa. We thought we were burglarized but it was only because our room wasn’t turned down for the evening. Our bathroom was unkempt from daytime and the back spa room sliding door was wide open with bugs found in the bathroom. We immediately expressed our discontent and confusion to the manager on duty, after apologizing and giving us 6 pieces of canapés as a token of apology, we wined down the evening. The next morning after finishing our breakfasts, we saw the hotel manager greeting the couple sitting next to our table and chit-chatted about if the rooms were adequate to the guests, but he manges to skip our table, not sure if the evening manager on duty has relayed our ordeal in the precious night or not.
Read More
Glen
10.0
/10
Diulas 125 minggu yang lalu

Hotels.com verified review

Simply wonderful if you can afford it. The real deal
Craig
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 132 minggu yang lalu

Expedia Group verified review

This property is in a beautiful location & is good if you want to visit savaya but it’s 2 or 3 nights maximum but it does have major service issues: Clear shortage of staff in all front of house areas. Often waiting for someone to attend to you. Lack of recognisable reception or concierge really doesn’t help. Staff often confused if breakfast is or isn’t included. Also, Breakfast menu changes daily which clearly creates quality control issues in the food because a lot of the dishes are poorly conceived and executed. Worst breakfast I had in the 6 hotels I visited in Bali. Going back to basics with 2 or 3 daily specials would massively improve service, along with making it inclusive for all market's. We ordered two glasses of champagne for dinner, cold glasses turned up but champagne was over 15 minutes later and then total confusion between all 5 waiting staff what to do because they realised glasses were no longer cold. It took over 20 minutes to get 2 glasses of champagne. Staff vanished for over 15 minutes in the sunset bar, we just left without signing. What became obvious during my stay is the hotel has a lot of weddings & I think this leads to the staff shortages and quality issues. Everyone is trying to service the hotel & the wedding at the same time. Hotel just needs a new GM as the issues all come from the top. Staff clearly not well trained & organised. For reference, I stayed with a friend & we travel the world in the best 5 star hotels.
Read More
Nicholas
10.0
/10
Diulas 148 minggu yang lalu

Expedia Group verified review

The best
Jillian
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 155 minggu yang lalu

Hotels.com verified review

We had an amazing stay at this beautiful resort. The team was so welcoming and ensured that we were comfortable throughout our stay. The food at both restaurants - cire & the warung - were fantastic.
Kathleen
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 164 minggu yang lalu

Expedia Group verified review

Amazing property, staff, views, food, room, EVERYTHING was perfect! Cannot recommend this place enough!
Alka
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 176 minggu yang lalu

Expedia Group verified review

Service and room was exocetpitonal and room was phenomenal. Love this hotel and would come back. Wie our butler was amazing and helpful and lived on chalk gave us upgrade to the Presidental 4 bedroom suite
James
6.0
/10
Diulas 178 minggu yang lalu

Hotels.com verified review

Amazing venue. Staff were very friendly and appeared to be willing to help but unfortunately consistently under delivered. Apart from two staff the rest were unfortunately we’re very poorly trained. Unbelievably slow service - slowest I have ever experienced in Asia - a simple drink took 45 mins to arrive. 30 mins for a menu to arrive after sitting down at the restaurant. All of the wine was clearly kept poorly - flat champagne for example. Which is a shame as the quality of the food was excellent as was the accommodation, if a little tired. Simple basic training would go a long way and make this place worth the money. There are other cheaper places with better service next door.
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Alila Villas Uluwatu

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved
9.4
Cemerlang
Daripada 206 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.6

Lokasi

7.8

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Alila Villas Uluwatu

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Ning
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Architectural masterpiece. Wonderful view. Service is very good and restaurant food is above expectations. The private beach is hard to get to but worth the hike during afternoon. low tide
Wessel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Very helpful staff
Meichen
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

非常美好的渡假勝地 美麗、安靜 友善的服務人員
Ana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

All was perfect
Verified traveler
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

A beautiful villas and nice food in here. All staffs are showing a Bali smiles to all guests. We spent a wonderful time in here
Jean elie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Lovely resort perfect 👍
Elyas
10.0
/10
Diulas 52 minggu yang lalu

Expedia Group verified review

superb
Ron
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 64 minggu yang lalu

Expedia Group verified review

Exceptionally lovely staff, like truly wonderful people took very good care of us. Hard to find a more friendly, caring and hospitable hoteliers. The buildings and grounds were impeccable. The food was a little flat but the service more than made up for it!
Kristy
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 65 minggu yang lalu

Expedia Group verified review

Absolutely beautiful and serene! This place is a must for anyone who wishes to visit Bali :)
Tomoaki
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

建築と環境のデザインが素晴らしい。ゆったり滞在できて良かった。
Nadeem
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 99 minggu yang lalu

Hotels.com verified review

What a la Amazing hotel, worth the hype. Best hotel I’ve been to in Bali , better than both four seasons I’ve stayed in before! Service is amazing and the design of this hotel is a master piece! All villas with big pools, yoga in the morning - food is delicious! A dream stay
Maria
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 109 minggu yang lalu

Expedia Group verified review

Lo que no me gusto es que el local que tienen para ver la puesta del sol no se ve
Joseph I-Chieh
icon-Rakan dan Keluarga
Rakan dan Keluarga
4.0
/10
Diulas 109 minggu yang lalu

Hotels.com verified review

When we checked in at 6:22pm in the evening…a male lobby staff unenthusiastically greeted us and helped us check in and brought us to Villa 11. After explaining mini bars and the power control for the AC, he forgot to mention the complicated light switches, including the DND switch. So my husband and I went through all the eight physical switches in both the bedroom and bathroom, and figured out a somewhat lightless room for sleep. In the following day, we left the hotel around 4:30pm to go into Ubud city center with a local for dinner and drinks and we returned to our hotel around 10pm, where I picked up our door key from the lobby receptionist. As we opened the wooden doors in the villa entrance, we returned to a pitch-back villa. We thought we were burglarized but it was only because our room wasn’t turned down for the evening. Our bathroom was unkempt from daytime and the back spa room sliding door was wide open with bugs found in the bathroom. We immediately expressed our discontent and confusion to the manager on duty, after apologizing and giving us 6 pieces of canapés as a token of apology, we wined down the evening. The next morning after finishing our breakfasts, we saw the hotel manager greeting the couple sitting next to our table and chit-chatted about if the rooms were adequate to the guests, but he manges to skip our table, not sure if the evening manager on duty has relayed our ordeal in the precious night or not.
Read More
Glen
10.0
/10
Diulas 125 minggu yang lalu

Hotels.com verified review

Simply wonderful if you can afford it. The real deal
Craig
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 132 minggu yang lalu

Expedia Group verified review

This property is in a beautiful location & is good if you want to visit savaya but it’s 2 or 3 nights maximum but it does have major service issues: Clear shortage of staff in all front of house areas. Often waiting for someone to attend to you. Lack of recognisable reception or concierge really doesn’t help. Staff often confused if breakfast is or isn’t included. Also, Breakfast menu changes daily which clearly creates quality control issues in the food because a lot of the dishes are poorly conceived and executed. Worst breakfast I had in the 6 hotels I visited in Bali. Going back to basics with 2 or 3 daily specials would massively improve service, along with making it inclusive for all market's. We ordered two glasses of champagne for dinner, cold glasses turned up but champagne was over 15 minutes later and then total confusion between all 5 waiting staff what to do because they realised glasses were no longer cold. It took over 20 minutes to get 2 glasses of champagne. Staff vanished for over 15 minutes in the sunset bar, we just left without signing. What became obvious during my stay is the hotel has a lot of weddings & I think this leads to the staff shortages and quality issues. Everyone is trying to service the hotel & the wedding at the same time. Hotel just needs a new GM as the issues all come from the top. Staff clearly not well trained & organised. For reference, I stayed with a friend & we travel the world in the best 5 star hotels.
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Nicholas
10.0
/10
Diulas 148 minggu yang lalu

Expedia Group verified review

The best
Jillian
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 155 minggu yang lalu

Hotels.com verified review

We had an amazing stay at this beautiful resort. The team was so welcoming and ensured that we were comfortable throughout our stay. The food at both restaurants - cire & the warung - were fantastic.
Kathleen
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 164 minggu yang lalu

Expedia Group verified review

Amazing property, staff, views, food, room, EVERYTHING was perfect! Cannot recommend this place enough!
Alka
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 176 minggu yang lalu

Expedia Group verified review

Service and room was exocetpitonal and room was phenomenal. Love this hotel and would come back. Wie our butler was amazing and helpful and lived on chalk gave us upgrade to the Presidental 4 bedroom suite
James
6.0
/10
Diulas 178 minggu yang lalu

Hotels.com verified review

Amazing venue. Staff were very friendly and appeared to be willing to help but unfortunately consistently under delivered. Apart from two staff the rest were unfortunately we’re very poorly trained. Unbelievably slow service - slowest I have ever experienced in Asia - a simple drink took 45 mins to arrive. 30 mins for a menu to arrive after sitting down at the restaurant. All of the wine was clearly kept poorly - flat champagne for example. Which is a shame as the quality of the food was excellent as was the accommodation, if a little tired. Simple basic training would go a long way and make this place worth the money. There are other cheaper places with better service next door.
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