Homm Laguna Bintan

I had a lovely mother-daughter weekend. At first, the hotel was so quiet we thought it was nearly empty until we went to breakfast. The spa was great, the beachfront was very clean, and most of all the staff were so hospitable. They were so caring and made you feel very welcome. They helped with ferry transport, booking dinner reservations, buggy rides to dinner. Thank you so much for a memorable weekend with my mom!

The staff were lovely and very helpful. The rooms are a little dated but clean and serviceable. Shower over bath is ok if you are not too tall! Food was good but difficult to navigate as a vegan, labelling could definitely have been better. Great hotel for a few days of total relaxation and rest.

Good

Good and nature

SPA was very good. Very professional

Seul bémol : loin de tout et donc de la vie locale indonésienne. Transport très limité pour se déplacer. Personnels extrêmement agréables et sympathiques, plage propre, calme, idéale pour se balader le soir. Piscine, happy hour, restaurant, que du bonheur. Petit déjeuner fantastique, le choix, le service, la qualité. Très calme, sécurisé. Chambre spacieuse, équipements de qualité, très confortable

rooms were clean , staff was friendly and accommodating. the spa was fantastic, as well as the breakfast buffet- the biggest draw for the hotel and the reason i will be coming back is benny.

It would be nice to have a shop so I could buy sandwiches and some souvenirs.

We could spend a quiet time.

Excellent service and beautiful beach / swimming pool. Having kids club and access to other group hotels (Banyan tree and Cassia) are definitely big bonus😊

+ friendly staff, great breakfast, nice transfer service from Ferry and buggies - old room and bathroom. During the weekend, rules in the pool were not respected as people were bathing with street clothes.

Excellent stay with Angsana Bintan, they are polite, professional and warm. All the dept have the synergy to updates guest what happening at the hotel.Thanks millions to all the team to made my husband birthday memorable ones. From hotel Manager, Mr Omas and his Team at Front office who helped us with a few arrangement for our needs in hotel and the Bintan day Tour. Mr. Gin from Angsana Spa with his warm and friendly personality assist us with spa booking. Restaurant asst. Manager( sorry i forgot the name) who always have smile and shared passionately about Banyan CSR with the nature and Nadyn the friendly and cheerful service crew. Mr. Edy from Housekeeping with his polite and always make sure the rooms are clean . Lastly Banyantree spa receptionist, May and our therapist Rose, Thalia and Rina thank you for wonderful treatment with your excellent skills. Till we meet again😃

4泊5日をのんびり過ごすことが目的でした。 周りには海とゴルフ場以外何もありません・・ ホテルのスタッフは皆フレンドリーでとても感じが良かったです。 朝食付きのプランを選び正解でした。グループのバイヤンツリーへ毎朝バギーで送迎、おいしいブッフェを頂きました。 残念だったのは部屋のバスルームのお湯が何回頼んで直していただいても必要量が出ず、2日目にはあきらめました。（少しは出ます。）

Nice hotel, great service

Good property, especially for families. Very good beach, and courteous staff

Super staff, very helpfull and nice!

ゆったり過ごすには良い所です。

レストランスタッフがとてもフレンドリーで親切でした

Great stay and highly recommend it for the price and value. The staff was friendly and helpful. Great dinner options at sister locations. The only thing I wished for was better seating options on the beach. There were a few lounge chairs, but they weren’t in good condition and didn’t have cushions.

Excellent stay overall, gorgeous beach. very kind staff, very good service. Good food but priced for Singaporeans, much more expensive than 5 star resorts in Lombok. Activities on the beach could be better organized, as the jet skis broke down 2 days in a row. Very interesting lecture on turtles with the release of the hatchlings into the ocean waters. Overall great.