Grand Visconti Palace

They wanted me to do the payment twice and when I refused they threatened to call the police even though they had made a mistake and had assigned my initial payment to another room and they were lacking the information whose room I had paid previously. I was initially given incorrect information about the available payment options, and no receipt was provided after my payment. No apologize from the stuff. Very rude customer service. I have never experienced anything like this.

Freundliches Personal und schönes Frühstücks Buffet. Das Hotel hat eine gute Lage um mit dem Auto nach Mailand zu reisen und ist gut am den öffentlichen Verkehr angeschlossen.

Very nice hotel .

Quarto limpo, hotel aconchegante, quartos confortáveis , equipe atenciosa

Alles Top. Gute Lage. Wellness war ok.

God beliggenhed og dejligt med private Garage i kælderen. dejligt værelse med god plads.

Bella struttura a 15 minuti in taxi dal centro

L'hôtel ne mérite pas son appellation de Palace à mon sens rien que pour la vue de la chambre sur rue et sur une sorte de terrain vague ( vraiment bruyant avec la circulation). La literie est bonne et le petit déjeuner copieux et qualitatif ( 15€/personne). Le parking coûte 35€ et accessible ( à pied) depuis l'intérieur. Idéalement situé à 4 stations de métro du Duomo. Par contre, prix exorbitant de 20€ ( qui n'apparaît absolument pas clairement sur le descriptif de l'hôtel) par personne pour accéder à la piscine ( basique et sans charme ) intérieure avec accès au hammam/jacuzzi/ sauna appelé SPA par le très désagréable et hautain manager lorsque j'ai fait part du manque d'information sur la question du prix et de la clarté. Je souhaitais une piscine vue la chaleur mais j'aurai clairement choisi un autre établissement plutôt que de payer 80 € ( pour les 4 membres de la famille) pour une simple piscine. Le jardin extérieur est agréable mais le bassin présenté sur les photos n'existe plus ! Vide et à l'abandon semble-t-il..

Personeel was uitstekend.

It was a nice hotel and good service and kind staff end clean room .. so highly recommended

1

Rooms were nice except old small tv, there were no bathrobes, pool was additional 20€ per person…. Parking 35€ and 10 € tax per person. Staff was nice!

Everything was perfect. The hotel is beautiful, and the staff was kind and welcoming. But the best part of our stay was the concierge, Bernie. He helped us with everything from booking excellent restaurants to arranging our train tickets and rental car. He made our trip so easy and enjoyable. Thank you so much, Bernie, for everything you did for us. We hope to come back very soon! If you stay here, be sure to ask for Bernie he’ll take care of everything!

The pool is only open from 3pm to 9pm during the week. So no fresh morning swim. The shower in the pool area is just sad. The room itself was very nice and the airconditioning worked perfectly.

Lovely property. Big rooms and fantastic grounds. Really convenient to the metro and less than 10min to Duomo. Perfect for exploring the city.

편안하기는 했지만 제가 예약한 방보다 작은사이즈로 배정하는 이해할 수 없는 행동을 보임

Tres propre et très bien placer

not too bad

Had a good experience staying at this hotel. The staff were great, breakfast was good and the room was comfortable. Only thing I would change is the pillows offered, they were quite uncomfortable. Other than that, it was pretty good.

Tous a était parfait dans cette établissement Le mr de là réception un peu désagréable mais bon on est en italie donc cava!!!!! Je recommande fortement