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Hotel Casanova Venezia

Hotel
8.0
/10
Sangat Baik
920 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Norma
10.0
/ 10
My stay at hotel Casanova Venezia was absolutely amazing. It is a beautifully appointed hotel with spacious room and great service besides a bit of language barrier. Their breakfast buffet was absolutely wonderful. More than you could ask for. Most everything was in walking distance that we wanted to see and wonderful restaurants to enjoy. It was close to the water bus and water taxi. I would definitely stay there again if I ever return to Venice. 🌟🌟🌟🌟🌟
Lihat terjemahan
Viviane
10.0
/ 10
Excelente localização, perto de tudo. O quarto tem um tamanho bom, com espaço, o banheiro limpo e espaçoso. Café da manhã muito gostoso, com bastante variedade. Único porém, é que o quarto é com carpete, para quem é alérgico como eu e meu marido não é muito bom.
Lihat terjemahan
Peter
10.0
/ 10
Excellent location and service. Next door to san marco. Authentic experience. Would highly recommend
Lihat terjemahan
Di Kawasan
Lihat Peta
Sestiere San Marco 1284, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

Kemudahan Utama

Lihat Lebih
Meja Depan 24 jam
WiFi
Lif
Penginapan di Hotel Casanova Venezia ialah pilihan yang baik apabila anda melawat Venice. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hotel Casanova Venezia

Sestiere San Marco 1284, Venice, Metropolitan City of Venice, Veneto, Italy, 30124
Temui Lebih Banyak Tempat
Lain-lain Hotel Casanova Venezia
Lain-lain 2 Hotel Casanova Venezia

Ketahui Lebih Lanjut Mengenai Hotel Casanova Venezia

Lokasi


Penginapan di Hotel Casanova Venezia ialah pilihan yang baik apabila anda melawat Venice.

Tentang Hotel Casanova Venezia

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Hotel Casanova Venezia.

Semua kemudahan dari Hotel Casanova Venezia

Lain-lain Hotel Casanova Venezia
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam

Kemudahan Umum

  • OTHER
  • Kawasan bebas rokok
  • Peti keselamatan
  • Lif

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Umum

  • Dewan sambutan

Kemudahan Berhampiran

  • ATM/Perbankan

Polisi Penginapan & Maklumat Umum di Hotel Casanova Venezia

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Bayaran katil bayi: EUR 20 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai dikenakan oleh bandar dan akan dikutip di hartanah. Cukai ini tidak dikenakan kepada penduduk Bandar Raya Venice dan kanak-kanak di bawah usia 10 tahun. Pengecualian lanjut mungkin diberikan kepada pesakit, orang yang menemani mereka dan individu yang tinggal di bandar raya bagi tujuan/tugas tertentu, tertakluk pada penyerahan dokumen yang berkaitan kepada hartanah berkenaan. Terdapat diskaun sebanyak 30 peratus dari 1-31 Januari.
  • Cukai dikenakan oleh bandar: Dari 1 Januari - 31 Januari, EUR 3.10 seorang, semalam untuk dewasa; EUR 1.60 semalam untuk tetamu berumur 10-16 tahun tahun.
  • Cukai dikenakan oleh bandar: Dari 1 Februari - 31 Disember, EUR 4.50 seorang, semalam untuk dewasa; EUR 2.20 semalam untuk tetamu berumur 10-16 tahun tahun.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan pengesan asap
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Tetamu yang menempah penginapan di Venice diminta untuk mengunjungi laman web #EnjoyRespectVenezia www.comune.venezia.it/en/content/enjoyrespectvenezia untuk mendapatkan maklumat penting dan peraturan di bandar ini. Pada tarikh tertentu dalam setahun, pelawat mesti membayar fi akses sebanyak EUR5-10 seorang, setiap hari untuk memasuki Venice. Mereka yang mempunyai penginapan di Venice dikecualikan daripada membayar fi ini. Walau bagaimanapun, tetamu mesti meminta baucar pengecualian terlebih dahulu dan mengemukakan baucar itu bersama dokumen pengenalan diri semasa ketibaan. Untuk menyemak tarikh yang terlibat, fi dan meminta pengecualian, sila lawati cda.ve.it/en/.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 00:00
Daftar keluar:
Sebelum 11:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hotel Casanova Venezia
50
Bilangan tingkat di Hotel Casanova Venezia
4
Fasilitas lain di Hotel Casanova Venezia
Perkhidmatan dobi, Lawatan, Penjaga pintu, Kakitangan berbilang bahasa, Penyambut tetamu 24 jam

Soalan lazim tentang Hotel Casanova Venezia

Apa facilities yang tersedia di Hotel Casanova Venezia?
Berikut facilities yang ada di Hotel Casanova Venezia seperti Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hotel Casanova Venezia?
Masa check-in di Hotel Casanova Venezia bermula dari 14:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Hotel Casanova Venezia menyediakan sarapan pagi?
Ya, Hotel Casanova Venezia menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hotel Casanova Venezia?
Hotel Casanova Venezia ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Hotel Casanova Venezia?
Hotel Casanova Venezia mempunyai 4 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hotel Casanova Venezia

Penilaian & Ulasan Keseluruhan Hotel Casanova Venezia

Sumber lain (920)
8.0
Sangat Baik
Daripada 920 ulasan
Kebersihan

8.2

Keselesaan Bilik

7.6

Lokasi

9.6

Perkhidmatan dan Kemudahan

8.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Casanova Venezia

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Darren
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

My stay at the Hotel Casanova was awful for the following reasons: 1. When I checked out this morning the front desk man was drunk and was fumbling to facilitate my checkout at 4.00 am. 2. The staff did not assist me in booking my taxi to the airport despite raising it with them on multiple occasions causing me to nearly miss my flight this morning. 3. My room has multiple stains on the carpet. 4. No one helped me with my bags either on the way in or on the way out. 5. The cleaning staff kicked me and my son out of the room at 9.30 am saying that they refused to clean unless we left the room within 10 minutes. 6. I was overcharged quite significantly despite booking the hotel 6 months in advance as I checked hotels.com and I was charged nearly 33% more than I would have if I had booked the hotel the day before. Very disappointing indeed. I won't stay there again.
Read More
Lucy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely little hotel in the middle of the shopping district just behind St Marks's Square. Excellent location. It was quiet at night. The hotel was clean and the beds comfortable, air-conditioned worked well (it was 34 degrees C during our stay). Breakfast was good with lots of choice. Unfortunately there was no bar service as there was no-one able to serve behind the bar despite there being a concierge on the desk at all times. Good price and room was quite large for a hotel in this location.
Read More
Emma
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Hotel was central. Lovely staff
Cristina
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

El personal no era simpático, incluso la recepcionista respondió de mala manera a un cliente. El desayuno era muy sencillo, no correspondía a un hotel de 4 estrellas. Había poca comida. Fuimos a desayunar a las 8:30 y algunos recipientes estaban vacíos. Los camareros solo los reponían si los clientes se quejaban. Todo el personal parecía trabajar a disgusto. Lo único bueno del hotel es la ubicación.
Read More
Norma
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

My stay at hotel Casanova Venezia was absolutely amazing. It is a beautifully appointed hotel with spacious room and great service besides a bit of language barrier. Their breakfast buffet was absolutely wonderful. More than you could ask for. Most everything was in walking distance that we wanted to see and wonderful restaurants to enjoy. It was close to the water bus and water taxi. I would definitely stay there again if I ever return to Venice. 🌟🌟🌟🌟🌟
Read More
PEDRO N
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Localização privilegiada Perto dos principais pontos turísticos
ROBERT
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Huge stains on carpet along with fuzz balls from carpet pilling. Had hotel organize water taxi back to the airport for 5 am, we were told that the desk person would show us how to get to the water taxi, well he spoke no English so we had no water taxi and almost missed our flight to London. The bed was made with the pillows half way down the bed underneath the covers, no toilet paper was available in the middle of the night. I expected more from a 4 star hotel in Venice stay elsewhere where…. You have been warned! Cost was over $500 CAD A NIGHT!!!
Read More
Viviane
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Excelente localização, perto de tudo. O quarto tem um tamanho bom, com espaço, o banheiro limpo e espaçoso. Café da manhã muito gostoso, com bastante variedade. Único porém, é que o quarto é com carpete, para quem é alérgico como eu e meu marido não é muito bom.
Severo
10.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Ottima posizione. Colazione buona. Personale Gentile e molto disponile.
Chirazi
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

Pasamos unos dias increibles el lugar esta en muy buena ubicacion
Sara
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Great location. Staff was nice. My daughter & i had a room in back of hotel, and 1st night there when we opened windows, there was a sewage smell. Looking at other reviews later, apparently there is a public toilet that abutts the back of the hotel Our room had dark, old carpeting & just felt overall a bit blech. HOWEVER, my parents had another room that wss amazing- a corner room with a street view & it felt very light & clean- maybe recently renovated. I wouldn't stay here again unless i could request a room like that!
Read More
Rolando
6.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Le hotel está prácticamente a minutos de plaza san Marcos. El problema q tuvimos todos los q estábamos en el hotel es que NO HABÍA AIRE ACONDICIONADO. El motivo nunca entendimos y que si teníamos calor que abriéramos la ventana pero pues aparte q se escuchaba el ruido de la gente en la calle; entraban mosquitos. Las peores 2 noches de mi viaje ya queríamos irnos pero no había disponibilidad en otro hotel a buen precio. También creemos que había chinches en la cama pues no dejábamos de rascarnos HORRIBLE EXPERIENCIA
Read More
Hede
2.0
/10
Diulas 59 minggu yang lalu

Hotels.com verified review

Me foi ofertado um serviço com ar condicionado no momento da contratação. Ao chegar ao hotel, me foi informado que não havia ar condicionado devido a época do ano, que somente poderia ser utilizado o sistema de calefação. Não fosse isso o bastante, informaram que à noite fazia frio e que ficássemos despreocupados, que era só abrir a janela que dormiríamos em boas condições. Assim o fizemos e foi um verdadeiro show de horrores: insetos entrando no quarto, barulhos e roídos externos das ruas e o cheiro forte característico da cidade de Veneza. Além disso, sou dependente de ar condicionado para dormir, pois sou muito calorento. Caso soubesse que o hotel não oferecia ar condicionado, certamente não o teria contratado. Causou estranheza chegar ao local do café da manhã e este ser arejado com ar condicionado. Independente de clima ou estação do ano, sabemos que embora no ambiente externo a temperatura esteja amena, no ambiente interno a ótica não é a mesma. Tal infortúnio causou muito mal estar e prejudicou bastante o meu lazer e descanso. Por tais motivos, exijo o ressarcimento do valor pago, pois não obtive o serviço na forma com que contratei. Paguei caro por diárias em hotel com ar condicionado e não usufruí deste item que para mim é essencial. Fui obrigado a dormir com a janela aberta, o calor permaneceu, claridade entrou no quarto, fiquei sem privacidade, e insetos e barulho entraram no quarto. Passei a noite sem dormir com um inseto passando perto do meu ouvido, um absurdo.
Read More
Lorna
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 59 minggu yang lalu

Hotels.com verified review

The hotel staff were lovely and very attentive. The breakfast served was amazing and the location was wonderful. Rooms are very dated, but that’s Europe. Room was warm, not sure if the AC unit was heat only or not working. We weren’t in the room much though, so we didn’t bother reporting it
Peter
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

Excellent location and service. Next door to san marco. Authentic experience. Would highly recommend
Amire
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 61 minggu yang lalu

Expedia Group verified review

Everything was fine Breakfast little bit boring
arpi
10.0
/10
Diulas 62 minggu yang lalu

Hotels.com verified review

lovely hotel. great breakfast. clean. friendly staff
Betty
10.0
/10
Diulas 78 minggu yang lalu

Hotels.com verified review

We stayed 2 nights, just before a cruise. Location is excellent. And close to the Grand Canal so water taxi’s to get to/from airport and train station/people mover made it easy to get there and eventually leave. Breakfast was included and was very good. Would recommend
Juan Manuel
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 79 minggu yang lalu

Expedia Group verified review

Awesome place, Im coming back, great service, breakfast exactly what you need, and so near the get in or out from venice, 290 ft walk, and also 2 blocks from Plaza Sant Marco
Marina
6.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Room was relatively clean, service was not the best. Had broken plastic cups placed in the bathroom as clean cups, no hair conditioner. Hotel advertised as 4 stars, definitely not any more, maybe in the past. Rooms look tired, needs renovations. At best 3 stars.
Bilangan ulasan setiap halaman
20
40

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Lain-lain 4 Hotel Casanova Venezia

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Penilaian & Ulasan Keseluruhan Hotel Casanova Venezia

Sumber lain (920)
8.0
Sangat Baik
Daripada 920 ulasan
Kebersihan

8.2

Keselesaan Bilik

7.6

Lokasi

9.6

Perkhidmatan dan Kemudahan

8.2

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Casanova Venezia

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Darren
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

My stay at the Hotel Casanova was awful for the following reasons: 1. When I checked out this morning the front desk man was drunk and was fumbling to facilitate my checkout at 4.00 am. 2. The staff did not assist me in booking my taxi to the airport despite raising it with them on multiple occasions causing me to nearly miss my flight this morning. 3. My room has multiple stains on the carpet. 4. No one helped me with my bags either on the way in or on the way out. 5. The cleaning staff kicked me and my son out of the room at 9.30 am saying that they refused to clean unless we left the room within 10 minutes. 6. I was overcharged quite significantly despite booking the hotel 6 months in advance as I checked hotels.com and I was charged nearly 33% more than I would have if I had booked the hotel the day before. Very disappointing indeed. I won't stay there again.
Read More
Lucy
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely little hotel in the middle of the shopping district just behind St Marks's Square. Excellent location. It was quiet at night. The hotel was clean and the beds comfortable, air-conditioned worked well (it was 34 degrees C during our stay). Breakfast was good with lots of choice. Unfortunately there was no bar service as there was no-one able to serve behind the bar despite there being a concierge on the desk at all times. Good price and room was quite large for a hotel in this location.
Read More
Emma
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Hotel was central. Lovely staff
Cristina
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

El personal no era simpático, incluso la recepcionista respondió de mala manera a un cliente. El desayuno era muy sencillo, no correspondía a un hotel de 4 estrellas. Había poca comida. Fuimos a desayunar a las 8:30 y algunos recipientes estaban vacíos. Los camareros solo los reponían si los clientes se quejaban. Todo el personal parecía trabajar a disgusto. Lo único bueno del hotel es la ubicación.
Read More
Norma
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

My stay at hotel Casanova Venezia was absolutely amazing. It is a beautifully appointed hotel with spacious room and great service besides a bit of language barrier. Their breakfast buffet was absolutely wonderful. More than you could ask for. Most everything was in walking distance that we wanted to see and wonderful restaurants to enjoy. It was close to the water bus and water taxi. I would definitely stay there again if I ever return to Venice. 🌟🌟🌟🌟🌟
Read More
PEDRO N
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Localização privilegiada Perto dos principais pontos turísticos
ROBERT
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Huge stains on carpet along with fuzz balls from carpet pilling. Had hotel organize water taxi back to the airport for 5 am, we were told that the desk person would show us how to get to the water taxi, well he spoke no English so we had no water taxi and almost missed our flight to London. The bed was made with the pillows half way down the bed underneath the covers, no toilet paper was available in the middle of the night. I expected more from a 4 star hotel in Venice stay elsewhere where…. You have been warned! Cost was over $500 CAD A NIGHT!!!
Read More
Viviane
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Excelente localização, perto de tudo. O quarto tem um tamanho bom, com espaço, o banheiro limpo e espaçoso. Café da manhã muito gostoso, com bastante variedade. Único porém, é que o quarto é com carpete, para quem é alérgico como eu e meu marido não é muito bom.
Severo
10.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Ottima posizione. Colazione buona. Personale Gentile e molto disponile.
Chirazi
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

Pasamos unos dias increibles el lugar esta en muy buena ubicacion
Sara
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 47 minggu yang lalu

Expedia Group verified review

Great location. Staff was nice. My daughter & i had a room in back of hotel, and 1st night there when we opened windows, there was a sewage smell. Looking at other reviews later, apparently there is a public toilet that abutts the back of the hotel Our room had dark, old carpeting & just felt overall a bit blech. HOWEVER, my parents had another room that wss amazing- a corner room with a street view & it felt very light & clean- maybe recently renovated. I wouldn't stay here again unless i could request a room like that!
Read More
Rolando
6.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Le hotel está prácticamente a minutos de plaza san Marcos. El problema q tuvimos todos los q estábamos en el hotel es que NO HABÍA AIRE ACONDICIONADO. El motivo nunca entendimos y que si teníamos calor que abriéramos la ventana pero pues aparte q se escuchaba el ruido de la gente en la calle; entraban mosquitos. Las peores 2 noches de mi viaje ya queríamos irnos pero no había disponibilidad en otro hotel a buen precio. También creemos que había chinches en la cama pues no dejábamos de rascarnos HORRIBLE EXPERIENCIA
Read More
Hede
2.0
/10
Diulas 59 minggu yang lalu

Hotels.com verified review

Me foi ofertado um serviço com ar condicionado no momento da contratação. Ao chegar ao hotel, me foi informado que não havia ar condicionado devido a época do ano, que somente poderia ser utilizado o sistema de calefação. Não fosse isso o bastante, informaram que à noite fazia frio e que ficássemos despreocupados, que era só abrir a janela que dormiríamos em boas condições. Assim o fizemos e foi um verdadeiro show de horrores: insetos entrando no quarto, barulhos e roídos externos das ruas e o cheiro forte característico da cidade de Veneza. Além disso, sou dependente de ar condicionado para dormir, pois sou muito calorento. Caso soubesse que o hotel não oferecia ar condicionado, certamente não o teria contratado. Causou estranheza chegar ao local do café da manhã e este ser arejado com ar condicionado. Independente de clima ou estação do ano, sabemos que embora no ambiente externo a temperatura esteja amena, no ambiente interno a ótica não é a mesma. Tal infortúnio causou muito mal estar e prejudicou bastante o meu lazer e descanso. Por tais motivos, exijo o ressarcimento do valor pago, pois não obtive o serviço na forma com que contratei. Paguei caro por diárias em hotel com ar condicionado e não usufruí deste item que para mim é essencial. Fui obrigado a dormir com a janela aberta, o calor permaneceu, claridade entrou no quarto, fiquei sem privacidade, e insetos e barulho entraram no quarto. Passei a noite sem dormir com um inseto passando perto do meu ouvido, um absurdo.
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Lorna
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 59 minggu yang lalu

Hotels.com verified review

The hotel staff were lovely and very attentive. The breakfast served was amazing and the location was wonderful. Rooms are very dated, but that’s Europe. Room was warm, not sure if the AC unit was heat only or not working. We weren’t in the room much though, so we didn’t bother reporting it
Peter
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

Excellent location and service. Next door to san marco. Authentic experience. Would highly recommend
Amire
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 61 minggu yang lalu

Expedia Group verified review

Everything was fine Breakfast little bit boring
arpi
10.0
/10
Diulas 62 minggu yang lalu

Hotels.com verified review

lovely hotel. great breakfast. clean. friendly staff
Betty
10.0
/10
Diulas 78 minggu yang lalu

Hotels.com verified review

We stayed 2 nights, just before a cruise. Location is excellent. And close to the Grand Canal so water taxi’s to get to/from airport and train station/people mover made it easy to get there and eventually leave. Breakfast was included and was very good. Would recommend
Juan Manuel
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 79 minggu yang lalu

Expedia Group verified review

Awesome place, Im coming back, great service, breakfast exactly what you need, and so near the get in or out from venice, 290 ft walk, and also 2 blocks from Plaza Sant Marco
Marina
6.0
/10
Diulas 81 minggu yang lalu

Hotels.com verified review

Room was relatively clean, service was not the best. Had broken plastic cups placed in the bathroom as clean cups, no hair conditioner. Hotel advertised as 4 stars, definitely not any more, maybe in the past. Rooms look tired, needs renovations. At best 3 stars.
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