Hotel Novecento

The beds were terrible. They were incredibly hard and uncomfortable. Otherwise it was a nice stay in a place close to the metro.

Séjours parfait hôtel propre , petit déjeuner correct !

Very friendly staff and a great price for the location. I will definitely stay here again!!

Property is old and dirty

In the booking it said we would have a belcony which we didn’t . Also the room gets really hot so we had to have the window open even in the winter time. The people working there was nice. And the upstairs balcony was beautiful.

Classic hotel nothing fancy, breakfast was good and included in the price. Close to transportation. The room was clean which is important for us. It was a decent hotel for the price we paid.

Fermata metro vicina e personale gentile

We have been in Italy for 10 days, staying in hotels from Venice to Rome and this was without a doubt the worst hotel we’ve stayed in yet. First, they gave us a key for a balcony room and told us we had a balcony, I told them I did not pay for a balcony but they gave it to us anyways. Later when leaving for dinner, we were stopped and told that they mixed up our name with another’s and we need to leave the balcony room because we did not pay for it, which I had already told this employee yet he gave it to us anyways. We did not car about losing the balcony but we’re more frustrated because we chose to stay in Rome 3 nights so we would be able to settle in a little more then a previously and making us move completely defeated that. The best part was, no one was actually in the room because they tried to upsell us on paying extra to no have to move, so I think there wasn’t a mistake, just something they do to try and get people to upgrade. Luckily I got the breakfast included because it is NOT worth paying for, can easily get a significantly better breakfast for €10 literally anywhere else. Only options were “American coffee”, hard boiled eggs, and bread. Lastly, our room (402) had an INSANE amount of mold under the window!! I forgot to take a picture as I tried to forget that it was there because I was too tired to move again. 0/10, would not recommend to anyone! Find somewhere better for your money.

Un hotel plutôt bien placé, bon accueil, c’est propre, confortable

In general very clean and safe, the staff very kind, only two things that they can improve in the future. The breakfast has very limited options and there is not clothes iron machine available.

Customer service was amazing. Very nice people, we enjoyed our stay.

Muy justo en todo , cuando llegue me indicaron que tenia que pagar en metálico , cuando ya había hecho el pago átraves de Expedia .Me indicaron no disponían de pago por tarjeta de crédito .

minha estadia foi razoavel. Precisamos sair para nosso compromisso antes do cafe da manha ser servido, e nao houve gentileza para nos servir qqr cafezinho antes disso. tb avisamos que chegariamos as 14hs, para limparem o quarto antes disso e quando chegamos o quarto ainda nao estava arrumado.

Location was very good. Rooms are fine. Staff is very friendly and good breakfast.

Espacios muy chicos, no hay personal que ayude con las maletas

This was the most miserable experience with hotel staff in my whole life. I travel abroad at least 5-6 times/year, and I have been doing this for over 2 decades. However, I have never been treated so bad. The hotel looks like a dungeon and the staff is strange, unfriendly and manipulative. They only focus on charging you inappropriately. I made a special request for two twin beds in advance (traveling with my brother), which they accepted. However when I arrived they told me they only have one double bed, and I should be thankful for it. Even though my confirmation showed my special request in writing, the front desk lady said, her reservation doesn't show it, so too bad for me. They also said I should have figured this out from the photo. I cancelled my room immediately, however they still charged me for 6 nights. Hotels.com tried to get my money back unsuccessfully. When I called the owner he blamed it on expedia.com, (it was impossible to see the connection). They also tried to charge me cash for city taxes, saying they cannot use the credit card machine, even though they did use it to charge me for the room. They refused to give any receipts or to respond to emails. A few friends continued to stay there after I left and they felt afraid of the staff. They would enter their room anytime without notice. They also forced them you to live the room key with front desk while staying there, so they can enter any time. Bizarre all the way!!!!

+ Freundliches Personal, wunderschöne Dachterasse +- Frühstück war okay, gute Lage

Accueil sympathique Hotel propre et bien situé MAIS chambre minuscules. Dans une des chambres on ne pouvait même pas faire le tour du lit!!. Salle de bain avec douche trop petite aussi. Le petit déjeuner pas à la hauteur d'un 3 étoiles par exemple une simple assiette de charcuterie même pas conservée au frais.. il faisait 31 pendant notre séjour. Le jus d'orange n'en est pas c'est du chimique. La clim très bruyante et les chambres mal isolée aussi. Donc en résumé on est déçu.

Hotel bien situé,à proximité de la station de métro Manzoni, le personnel était accueillant et serviable, la chambre propre avec le nécessaire, le petit-déjeuner par contre n'est pas très fameux.

Muy buen hotel. Cómodo, con limpieza excelente e inmejorable ubicacion