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Hotel Real Orto Botanico

Hotel
Mencari bilik untuk anda...
7.0
/10
Baik
358 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

KRISTINE

10.0
/ 10
Property was nice. Staff was nice and accommodating. Breakfast, A/C, and WiFi was included. Our room was spacious but the bathroom was tiny and cramped.
Lihat terjemahan

Margaret

10.0
/ 10
A 10 minute drive by taxi brings you to the hotel. Ask the driver at the airport how much before you leave they can charge more than others. We found both the hotel and the room very clean. The staff are friendly and the roof top terrace is most enjoyable. Make sure to ask for the remote control for the air conditioning and TV.
Lihat terjemahan

Martin

10.0
/ 10
The hotel was stylish and tastefully decorated.Some of the facilities needed a screw tightening here and there but these minor observations pale into insignificance with the support I received from staff when my phone was stolen. Lovely people and I’d stay there again. Good value for money.
Lihat terjemahan
Di Kawasan
Lihat Peta
Via Foria 192, Naples, Campania, Italy, 80139

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Hotel Real Orto Botanico ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Naples. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hotel Real Orto Botanico

Via Foria 192, Naples, Campania, Italy, 80139
Temui Lebih Banyak Tempat
Lobi Hotel Real Orto Botanico
Lobi 2 Hotel Real Orto Botanico

Ketahui Lebih Lanjut Mengenai Hotel Real Orto Botanico

General


Berdekatan Piazza Giuseppe Garibaldi

Location


Penginapan di Hotel Real Orto Botanico menempatkan anda di tengah-tengah Naples, dalam lingkungan 15 minit berjalan kaki dari Piazza Giuseppe Garibaldi dan Muzium Arkeologi Nasional Naples. Hotel ini berada 2.9 km dari Via Toledo dan 4.8 km dari Pelabuhan Molo Beverello.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Taman Botani Naples - 0.3 km / 0.2 mi
Castel Capuano - 1 km / 0.6 mi
Via dei Tribunali - 1.1 km / 0.7 mi
Katedral Naples - 1.1 km / 0.7 mi
Piazza Giuseppe Garibaldi - 1.2 km / 0.7 mi
Muzium Arkeologi Nasional Naples - 1.2 km / 0.7 mi
Corso Umberto I - 1.2 km / 0.8 mi
Piazza Cavour - 1.3 km / 0.8 mi
Spaccanapoli - 1.3 km / 0.8 mi
Galleria Principe di Napoli - 1.4 km / 0.9 mi
Pasar Porta Nolana - 1.4 km / 0.9 mi
San Lorenzo Maggiore - 1.5 km / 0.9 mi
Piazza Bellini - 1.5 km / 0.9 mi
Via San Gregorio Armeno - 1.5 km / 1 mi
Bawah Tanah Naples - 1.6 km / 1 mi

Lapangan terbang pilihan untuk Hotel Real Orto Botanico adalah Lapangan Terbang Antarabangsa Naples (NAP) - 6.4 km / 4 bt

Facilities


Nikmati pemandangan dari teres atas bumbung dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam. Kemudahan tambahan di hotel ini termasuklah televisyen di ruang bersama dan dewan bankuet.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan sebuah bilik mesyuarat.

Dining


Nikmati juadah di restoran atau snek di salah sebuah daripada kedai kopi atau kafe. Atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 36 bilik tamu yang menampilkan bar mini dan Televisyen LCD. Bilik mempunyai balkoni persendirian. Program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet.

Semua kemudahan dari Hotel Real Orto Botanico

Bar, Kafe dan Lounge Hotel Real Orto Botanico
Bar, Kafe dan Lounge
Dewan Majlis Hotel Real Orto Botanico
Dewan Majlis
Ruang Umum Hotel Real Orto Botanico
Ruang Umum
Lobi Hotel Real Orto Botanico
Lobi
Luar Bangunan Hotel Real Orto Botanico
Luar Bangunan

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Umum

  • Parkir
  • Peti keselamatan
  • Kedai kopi
  • Kopi/teh di lobi
  • Lif

Umum

  • Bankuet
  • Kawasan merokok
  • Teres atas bumbung
  • Teres

Aktiviti

  • Ruang TV
  • Perpustakaan

Makanan dan Minuman

  • Sarapan
  • Bar snek

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Bilik persidangan

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Laluan mudah diakses OKU

Polisi Penginapan & Maklumat Umum di Hotel Real Orto Botanico

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 23:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan pengesan asap
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Limited Number Of Pets In Room
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 23:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hotel Real Orto Botanico
36
Bilangan tingkat di Hotel Real Orto Botanico
4
Fasilitas lain di Hotel Real Orto Botanico
Perkhidmatan dobi, Daftar masuk ekspres, Suratkhabar di lobi, Penyimpanan bagasi, Daftar keluar ekspres

Soalan lazim tentang Hotel Real Orto Botanico

Apa facilities yang tersedia di Hotel Real Orto Botanico?
Berikut facilities yang ada di Hotel Real Orto Botanico seperti Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hotel Real Orto Botanico?
Masa check-in di Hotel Real Orto Botanico bermula dari 15:00 - 23:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Hotel Real Orto Botanico menyediakan sarapan pagi?
Ya, Hotel Real Orto Botanico menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hotel Real Orto Botanico?
Hotel Real Orto Botanico ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Hotel Real Orto Botanico?
Hotel Real Orto Botanico mempunyai 4 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hotel Real Orto Botanico

Penilaian & Ulasan Keseluruhan Hotel Real Orto Botanico

Sumber lain (358)
7.0
Baik
Daripada 358 ulasan
Kebersihan

7.2

Keselesaan Bilik

6.8

Lokasi

7.2

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Real Orto Botanico

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Thomas
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Lit, confortable, chambre, propre personnel, sympathique
Jean
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Grazie !
Pierpaolo
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

L'hotel è veramente spartano ed avrebbe bisogno di un accurato restiling. Detto questo: il personale è veramente cortese ed accogliente; la colazione modesta ma realizzata con buoni ingredienti; si trova in una zona discreta ma per raggiungere il centro dovete essere buoni camminatori.
Nicola
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Camera pulita, ma struttura vintage
KRISTINE
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Property was nice. Staff was nice and accommodating. Breakfast, A/C, and WiFi was included. Our room was spacious but the bathroom was tiny and cramped.
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

There was no room service. Lifts took ages to come. Horrible smell coming from the restaurant area all day long...stuffy and smelly. Cobwebs hanging from the ceiling in the lobby and piles of dust gathering in so called showcases. The fish tank had algae which was easily 2-3 years old. The air-conditioning was badly placed so the main sleeping area didn't get cool while the dressing area was freezing cold. No proper extractor in the bathroom leading to more lingering smells. Location is on a very busy road with 2 petrol pumps within 500yrds of the entrance meaning constantly busy. Rude abrupt staff who seem to find all this very normal and can't see our point at all.
Read More
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

A very tired property. I would have said a 2* or 3* at best.
Natália de Castro
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

Bem localizado
Trent
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Terrible place to stay, Naples is a ghetto. Extremely small to move around our room. Not very clean. No power to the room when you leave because you need to invert you key Tab into a device. So don't think your laptop is charging when you are out. This neighborhood is scary for travelers at night, garbage everywhere on the streets in the bins that are over flowing. Avoid Naples altogether!!!!!
Read More
Margaret
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

A 10 minute drive by taxi brings you to the hotel. Ask the driver at the airport how much before you leave they can charge more than others. We found both the hotel and the room very clean. The staff are friendly and the roof top terrace is most enjoyable. Make sure to ask for the remote control for the air conditioning and TV.
Read More
Linda
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

The front desk staff were very approachable, and helpful. If road traffic disturbs you then this is not the place for you. I loved being in the city within walking distance to fabulous restaurants and Museum of Archeology. Room was basic, spacious and clean.
Martin
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 91 minggu yang lalu

Expedia Group verified review

The hotel was stylish and tastefully decorated.Some of the facilities needed a screw tightening here and there but these minor observations pale into insignificance with the support I received from staff when my phone was stolen. Lovely people and I’d stay there again. Good value for money.
Maryam
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 102 minggu yang lalu

Expedia Group verified review

The best sea food restaurant is one minute from this place
Vishal
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 102 minggu yang lalu

Hotels.com verified review

Amazing front desk staff! She was so helpful (I forgot her name :( ) Different (but not bad) area than we stayed the last time we came to Naples. This felt more like we were away from all the tourists, which was nice.
Alessandro
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 105 minggu yang lalu

Expedia Group verified review

Stanza mai resettata in 4 giorni. Colazione molto essenziale
marc
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 115 minggu yang lalu

Hotels.com verified review

Très bon séjour. Ville vivante et sympathique
claudia
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
2.0
/10
Diulas 116 minggu yang lalu

Expedia Group verified review

They should close this hotel! It's old and dirty
Karen
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 146 minggu yang lalu

Hotels.com verified review

This hotel is located in a real bad area, garbage and graffiti everywhere . On a main and loud street, there was fireworks at midnight. The staff as non accommodating or friendly, the room where big which is fine, but the beds where SUPER uncomfortable, the mattress super hard, sheets old and rough, pillows on 2 flat an old, the phone of course didn’t work to call for more pillows. The bathrooms moldy and towels old. Hotels.com drop this hotel . This is the WORST HOTEL hotel I have stay at.
Read More
nazife
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 147 minggu yang lalu

Hotels.com verified review

Kahvaltısında zeytin yumurta yada domates salatalık yada meyve yoktu. Sadece 2 çeşit peynir ve bir sürü hamur işi vardı. Otelin önünden geçen yol çok işlek ve araç gürültüsü çok fazla. Akşam oturmak isterseniz terası erkenden kapatıyorlar. Otelden metroya 10 dk falan yürümeniz gerekiyor. Çalışanlar nazikti.
Jodie
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 149 minggu yang lalu

Hotels.com verified review

Really amazing staff, poor cleanliness
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Hotel Real Orto Botanico

Penafian

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Penilaian & Ulasan Keseluruhan Hotel Real Orto Botanico

Sumber lain (358)
7.0
Baik
Daripada 358 ulasan
Kebersihan

7.2

Keselesaan Bilik

6.8

Lokasi

7.2

Perkhidmatan dan Kemudahan

7.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel Real Orto Botanico

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Thomas
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Lit, confortable, chambre, propre personnel, sympathique
Jean
10.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Grazie !
Pierpaolo
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

L'hotel è veramente spartano ed avrebbe bisogno di un accurato restiling. Detto questo: il personale è veramente cortese ed accogliente; la colazione modesta ma realizzata con buoni ingredienti; si trova in una zona discreta ma per raggiungere il centro dovete essere buoni camminatori.
Nicola
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Camera pulita, ma struttura vintage
KRISTINE
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 43 minggu yang lalu

Expedia Group verified review

Property was nice. Staff was nice and accommodating. Breakfast, A/C, and WiFi was included. Our room was spacious but the bathroom was tiny and cramped.
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

There was no room service. Lifts took ages to come. Horrible smell coming from the restaurant area all day long...stuffy and smelly. Cobwebs hanging from the ceiling in the lobby and piles of dust gathering in so called showcases. The fish tank had algae which was easily 2-3 years old. The air-conditioning was badly placed so the main sleeping area didn't get cool while the dressing area was freezing cold. No proper extractor in the bathroom leading to more lingering smells. Location is on a very busy road with 2 petrol pumps within 500yrds of the entrance meaning constantly busy. Rude abrupt staff who seem to find all this very normal and can't see our point at all.
Read More
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

A very tired property. I would have said a 2* or 3* at best.
Natália de Castro
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 52 minggu yang lalu

Hotels.com verified review

Bem localizado
Trent
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 58 minggu yang lalu

Hotels.com verified review

Terrible place to stay, Naples is a ghetto. Extremely small to move around our room. Not very clean. No power to the room when you leave because you need to invert you key Tab into a device. So don't think your laptop is charging when you are out. This neighborhood is scary for travelers at night, garbage everywhere on the streets in the bins that are over flowing. Avoid Naples altogether!!!!!
Read More
Margaret
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

A 10 minute drive by taxi brings you to the hotel. Ask the driver at the airport how much before you leave they can charge more than others. We found both the hotel and the room very clean. The staff are friendly and the roof top terrace is most enjoyable. Make sure to ask for the remote control for the air conditioning and TV.
Read More
Linda
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 78 minggu yang lalu

Expedia Group verified review

The front desk staff were very approachable, and helpful. If road traffic disturbs you then this is not the place for you. I loved being in the city within walking distance to fabulous restaurants and Museum of Archeology. Room was basic, spacious and clean.
Martin
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 91 minggu yang lalu

Expedia Group verified review

The hotel was stylish and tastefully decorated.Some of the facilities needed a screw tightening here and there but these minor observations pale into insignificance with the support I received from staff when my phone was stolen. Lovely people and I’d stay there again. Good value for money.
Maryam
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 102 minggu yang lalu

Expedia Group verified review

The best sea food restaurant is one minute from this place
Vishal
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 102 minggu yang lalu

Hotels.com verified review

Amazing front desk staff! She was so helpful (I forgot her name :( ) Different (but not bad) area than we stayed the last time we came to Naples. This felt more like we were away from all the tourists, which was nice.
Alessandro
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 105 minggu yang lalu

Expedia Group verified review

Stanza mai resettata in 4 giorni. Colazione molto essenziale
marc
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 115 minggu yang lalu

Hotels.com verified review

Très bon séjour. Ville vivante et sympathique
claudia
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
2.0
/10
Diulas 116 minggu yang lalu

Expedia Group verified review

They should close this hotel! It's old and dirty
Karen
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 146 minggu yang lalu

Hotels.com verified review

This hotel is located in a real bad area, garbage and graffiti everywhere . On a main and loud street, there was fireworks at midnight. The staff as non accommodating or friendly, the room where big which is fine, but the beds where SUPER uncomfortable, the mattress super hard, sheets old and rough, pillows on 2 flat an old, the phone of course didn’t work to call for more pillows. The bathrooms moldy and towels old. Hotels.com drop this hotel . This is the WORST HOTEL hotel I have stay at.
Read More
nazife
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 147 minggu yang lalu

Hotels.com verified review

Kahvaltısında zeytin yumurta yada domates salatalık yada meyve yoktu. Sadece 2 çeşit peynir ve bir sürü hamur işi vardı. Otelin önünden geçen yol çok işlek ve araç gürültüsü çok fazla. Akşam oturmak isterseniz terası erkenden kapatıyorlar. Otelden metroya 10 dk falan yürümeniz gerekiyor. Çalışanlar nazikti.
Jodie
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10.0
/10
Diulas 149 minggu yang lalu

Hotels.com verified review

Really amazing staff, poor cleanliness
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