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Hotel The Building

Hotel
Mencari bilik untuk anda...
8.4
/10
Sangat Baik
1,000 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Enrique

10.0
/ 10
Todo muy bien solo recomendaría mejorar el buffet en el desayuno,le falta más variedad.
Lihat terjemahan

Martin

10.0
/ 10
Great stay! Awesome Spa! Gym equipment was broken but managed to get a workout with what was available. Room was awesome but No AC and TVs didn't work. Other than that Staff was very nice, professional and accommodating.
Lihat terjemahan

Trientje

10.0
/ 10
Onze kamer werdt ontzettend goed schoon gehouden. Wel elke dag schone lakens😁. Het ontbijt is uitstekend. Er is voor iedereen wel wat en je kan ook gewoon cappucino bestellen bij het ontbijt.
Lihat terjemahan
Di Kawasan
Lihat Peta
Via Montebello 126, Rome, Metropolitan City of Rome, Lazio, Italy, 185

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
WiFi
Hotel The Building terletak di kawasan / bandar Rome. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Hotel The Building

Via Montebello 126, Rome, Metropolitan City of Rome, Lazio, Italy, 185
Temui Lebih Banyak Tempat
Lobi Hotel The Building
Lobi 2 Hotel The Building

Ketahui Lebih Lanjut Mengenai Hotel The Building

General
Berdekatan Piazza della Repubblica

Location
Terletak di Rom (Pusat Bandar Rome), Hotel The Building berada dalam lingkungan 15 minit berjalan kaki dari Piazza della Repubblica dan Via Nazionale. Hotel spa ini berada 2.6 km dari Anak Tangga Sepanyol dan 2.6 km dari Piazza di Spagna.

Attractions
Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Via Nomentana - 0.3 km / 0.2 mi
Via XX Settembre - 0.4 km / 0.2 mi
Via Marsala - 0.6 km / 0.4 mi
Umberto I Poliklinik Rom - 0.8 km / 0.5 mi
Piazza della Repubblica - 0.9 km / 0.6 mi
Via Nazionale - 1 km / 0.6 mi
Univeristi Roma-La Sapienza - 1 km / 0.6 mi
Quirinale - 1.1 km / 0.7 mi
Teatro dell'Opera di Roma - 1.2 km / 0.8 mi
Via Veneto - 1.4 km / 0.9 mi
Galeri Borghese - 1.4 km / 0.9 mi
Piazza Santa Maria Maggiore - 1.6 km / 1 mi
Piazza Barberini - 1.6 km / 1 mi
Basilica di San Michele Maggiore - 1.6 km / 1 mi
Biara Kapusin - 1.6 km / 1 mi

Lapangan terbang terdekat ialah:
Lapangan Terbang Ciampino (CIA) - 26.3 km / 16.3 mi
Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 52.5 km / 32.6 mi

Facilities
Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Anda boleh menggunakan kemudahan rekreasi seperti kolam renang terbuka, sauna dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan dewan bankuet.

Business Facilities
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj.

Dining
Puaskan selera anda untuk makan tengah hari atau makan malam di Gourmands, sebuah restoran yang pakar dalam masakan antarabangsa atau nikmati hidangan di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran.

Rooms
Selesakan diri anda di salah satu daripada 108 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Hotel The Building

Bar, Kafe dan Lounge Hotel The Building
Bar, Kafe dan Lounge
Kolam Renang Hotel The Building
Kolam Renang
Kemudahan Hiburan Hotel The Building
Kemudahan Hiburan
Pusat Kecergasan Hotel The Building
Pusat Kecergasan
Dewan Majlis Hotel The Building
Dewan Majlis

Aktiviti

  • Kolam renang terbuka
  • Taman
  • Spa
  • Perpustakaan
  • Mandian Turki
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan
  • Bar snek

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Sewaan basikal

Umum

  • Bankuet
  • Teres

Kemudahan Umum

  • Kawasan bebas rokok
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Kemudahan perniagaan

Kemudahan Internet

  • WiFi percuma

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Hotel The Building

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 00:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hotel The Building
108
Bilangan tingkat di Hotel The Building
4
Fasilitas lain di Hotel The Building
Kolam renang terbuka, Taman, Spa, Perpustakaan, Mandian Turki

Soalan lazim tentang Hotel The Building

Apa facilities yang tersedia di Hotel The Building?
Berikut facilities yang ada di Hotel The Building seperti Restoran, Kolam Renang, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hotel The Building?
Masa check-in di Hotel The Building bermula dari 14:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Hotel The Building menyediakan sarapan pagi?
Ya, Hotel The Building menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hotel The Building?
Hotel The Building ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Hotel The Building?
Hotel The Building mempunyai 4 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hotel The Building

Penilaian & Ulasan Keseluruhan Hotel The Building

Sumber lain (1,000)
8.4
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.2

Lokasi

10.0

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel The Building

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Enrique
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo muy bien solo recomendaría mejorar el buffet en el desayuno,le falta más variedad.
Shaun
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great outdoor area , breakfast and overall give of the place
Lieuwe Jan
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

outdated, leaking bath, gym very limited and partially out of service, overpriced. Reality is no match for the pictures. Would rate it 2-3 stars.
Olivier
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Hôtel vieillissant, qui ne mérite pas ses 4 étoiles. De nombreux accessoires sont branlants (tablette du lavabo, pommeau de douche, porte de la salle de bain...) La salle de fitness manque des essentiels: haltères, fontaine d'eau, serviettes?? Le petit déjeuner est très basique. Localisation: un peu trop excentré. Dans les équipements, le Spa relève le niveau.
Read More
Dimitris
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The hotel is in a good location steps away from Rome Termini. The pool wasn't heated so no reason to advertise it during off season.
Martin
icon-
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great stay! Awesome Spa! Gym equipment was broken but managed to get a workout with what was available. Room was awesome but No AC and TVs didn't work. Other than that Staff was very nice, professional and accommodating.
Bernd
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Zimmer sauber, 30min Fußweg zum Zentrum , 15-20min zum Bahnhof Termini. Der Außenpool ist benutzbar! Aber sehr kalt! Der Pool im inneren ist nur in Kombi mit dem Spa verbunden! Frühstück gut und ausreichend.
Delphine
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Situation plutôt commode pour se déplacer ( mais loin du métro) Petit déjeuner passable, restauration sans grande fantaisie, je retiendrais l’amabilité du personnel du restaurant du soir. Chambre d’un autre temps, mobilier usé, couvertures avec des fils tirés, baignoire à bulles qui ne se vide pas, miroir de la SDB fissuré, peu de luminosité et l’éclairage est partiel. Service de chambre inexistant : 2 serviettes pour 4… pas de papier wc. Il y a une climatisation mais pas fonctionnelle, 25,7 degrés dans la chambre, obligés de dormir avec le velux ouvert alors que l’environnement de l’hôtel est extrêmement bruyant. Pour une suite junior, c’était moyen… Le spa est payant: 25€ les 3h. L’employée de la réception nous a facturé 30€ de taxe de séjour en plus… heureusement que j’ai été vigilante, je lui ai montré ma facture Hôtels.com, ils ont rectifié mais ne semblaient pas ravie. Pour ce tarif, passez votre chemin, il y a bien Mieux à Rome!
Read More
Diana
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great experience
Sally
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

We had a pleasant stay at The Building Hotel in Rome. The hotel is modern, clean, and comfortable, making it a great place to relax after a day of sightseeing. The location is fairly convenient, with public transport nearby and some attractions within walking distance. The area felt safe and quiet. Staff were friendly and helpful throughout, and breakfast offered a good selection. The lounge bar in a converted church with live piano music was a nice touch. The spa is good but requires pre-booking time slots, and swimming caps are mandatory for the indoor pool. The outdoor pool was very cold during our Easter stay. A few minor issues included overly frequent replacement of towels and toiletries, and occasional room entry by staff without waiting. Overall, a solid option for a comfortable stay in Rome with good amenities and welcoming staff.
Read More
NIKOS
icon-
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Yes
Gustavo
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

The Junior Suit is not for everyone. The toilet is downstairs. The round bed it looks interesting but not for me. The jacuzzi is nice.
JANETTE
6.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Good selection at breakfast. Staff are friendly and helpful. Walls are not soundproof.
Sali
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

The furniture in the room was old and carpet and walls were stained, it didn’t seem clean although the toilet was fine. The service in the reception was very different depending on the staff. We got really good and friendly service from 1 person, and really bad service from 2 others, as they seemed annoyed and bothered. We asked for a band-aid one night as my mom cut her finger and were told they didn’t have, without looking. We then asked again the next morning and the girl was so friendly and got us one. In the evening we had some questions about the check-out and ordered a taxi for the airport early next morning. The guy seemed annoyed and bothered by the questions ( simple ones : how much is the tourist tax, and payment methods) he ordered a hotel taxi and reassured us we could pay by card. The next morning the taxi takes us to the airport and at the end of the trip he asked for cash payment. As I didn’t have cash I told him that would not be possible. Then he just asked me to go to the atm. I refused as I was promised card payment and wasn’t about to withdraw more cash in a foreign currency when leaving the country. Then he asked me to sort it out with the hotel. As I was told he was a hotel taxi I asked him to call them and sort it out him self. At the end we found a solution. But the whole experience with bad service and misinformation just created a very stressful situation.
Read More
Stephan
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Matelas et oreiller très très dur !! Je regrette un peu pour un hôtel 4 étoiles d’avoir une literie aussi bas de gamme
Pauline
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Le personnel de la restauration ne prête pas attention à nous, ne parle anglais Aucun rangement ni accessoires dans la chambre
Johan
6.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

bedden zijn aan vervanging toe.... te weinig stopkontacten en kastruimte. Badkamer zeer klein en geen plaats om toiletgerief te zetten.
MAYUMI
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

ジャグジーがあったのはとてもリラックスできました。贅沢な時間でした。テレビがついたり、消えたりしました。ホコリっぽいのか、アレルギー体質の夫と娘は鼻水が出てしまいました。 お部屋に電気ケトルがあるとよりよいです。４日間、お世話になりました。ありがとうございました。
Johan Prem
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Rent och fint, artig personal, ok frukost
Nicola
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Nice enough hotel. Majority of the staff were nice. Particularly lovely was the evening dinner manager, he was amazing. Max the pianist was also lovely. Spa was very nice and worth the money. Near Castro Pretorio station which was very convenient Downside… No water facilities (water machines). Only water machine was in the spa. Not even a water machine in the gym which is ridiculous when you are working out! TV kept turning itself off every 30 mins or so and was a pain (taking up yo 3-4 mins) to reset itself which if you are watching a long movie as you can imagine is VERY annoying. We were watching some game shows and the TV would just turn off at key moments which is a very silly setting! Our last night from about 23:00 our floor (first floor) kept experiencing a power cut. Whenever the power was restored ALL of the lights in the room and TV would turn on so you can imagine the inconvenience when sleeping when suddenly EVERYTHING turns on. When I spoke to reception they had asked everyone on the first floor to plug everything out suggesting that even having a phone charger plugged in was an issue. Essentially blaming guests for their weak electrical system which is ridiculous!!! About 10 steps from street level to the reception desk which as you can imagine with large luggage is not convenient at all. In general a decent stay, but defo improvements needed for the cost!
Read More
Bilangan ulasan setiap halaman
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40

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Luar Bangunan 4 Hotel The Building

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Penilaian & Ulasan Keseluruhan Hotel The Building

Sumber lain (1,000)
8.4
Sangat Baik
Daripada 1,000 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.2

Lokasi

10.0

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hotel The Building

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Enrique
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo muy bien solo recomendaría mejorar el buffet en el desayuno,le falta más variedad.
Shaun
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great outdoor area , breakfast and overall give of the place
Lieuwe Jan
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

outdated, leaking bath, gym very limited and partially out of service, overpriced. Reality is no match for the pictures. Would rate it 2-3 stars.
Olivier
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

Hôtel vieillissant, qui ne mérite pas ses 4 étoiles. De nombreux accessoires sont branlants (tablette du lavabo, pommeau de douche, porte de la salle de bain...) La salle de fitness manque des essentiels: haltères, fontaine d'eau, serviettes?? Le petit déjeuner est très basique. Localisation: un peu trop excentré. Dans les équipements, le Spa relève le niveau.
Read More
Dimitris
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The hotel is in a good location steps away from Rome Termini. The pool wasn't heated so no reason to advertise it during off season.
Martin
icon-
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great stay! Awesome Spa! Gym equipment was broken but managed to get a workout with what was available. Room was awesome but No AC and TVs didn't work. Other than that Staff was very nice, professional and accommodating.
Bernd
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Zimmer sauber, 30min Fußweg zum Zentrum , 15-20min zum Bahnhof Termini. Der Außenpool ist benutzbar! Aber sehr kalt! Der Pool im inneren ist nur in Kombi mit dem Spa verbunden! Frühstück gut und ausreichend.
Delphine
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Situation plutôt commode pour se déplacer ( mais loin du métro) Petit déjeuner passable, restauration sans grande fantaisie, je retiendrais l’amabilité du personnel du restaurant du soir. Chambre d’un autre temps, mobilier usé, couvertures avec des fils tirés, baignoire à bulles qui ne se vide pas, miroir de la SDB fissuré, peu de luminosité et l’éclairage est partiel. Service de chambre inexistant : 2 serviettes pour 4… pas de papier wc. Il y a une climatisation mais pas fonctionnelle, 25,7 degrés dans la chambre, obligés de dormir avec le velux ouvert alors que l’environnement de l’hôtel est extrêmement bruyant. Pour une suite junior, c’était moyen… Le spa est payant: 25€ les 3h. L’employée de la réception nous a facturé 30€ de taxe de séjour en plus… heureusement que j’ai été vigilante, je lui ai montré ma facture Hôtels.com, ils ont rectifié mais ne semblaient pas ravie. Pour ce tarif, passez votre chemin, il y a bien Mieux à Rome!
Read More
Diana
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Great experience
Sally
8.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

We had a pleasant stay at The Building Hotel in Rome. The hotel is modern, clean, and comfortable, making it a great place to relax after a day of sightseeing. The location is fairly convenient, with public transport nearby and some attractions within walking distance. The area felt safe and quiet. Staff were friendly and helpful throughout, and breakfast offered a good selection. The lounge bar in a converted church with live piano music was a nice touch. The spa is good but requires pre-booking time slots, and swimming caps are mandatory for the indoor pool. The outdoor pool was very cold during our Easter stay. A few minor issues included overly frequent replacement of towels and toiletries, and occasional room entry by staff without waiting. Overall, a solid option for a comfortable stay in Rome with good amenities and welcoming staff.
Read More
NIKOS
icon-
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Yes
Gustavo
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

The Junior Suit is not for everyone. The toilet is downstairs. The round bed it looks interesting but not for me. The jacuzzi is nice.
JANETTE
6.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Good selection at breakfast. Staff are friendly and helpful. Walls are not soundproof.
Sali
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

The furniture in the room was old and carpet and walls were stained, it didn’t seem clean although the toilet was fine. The service in the reception was very different depending on the staff. We got really good and friendly service from 1 person, and really bad service from 2 others, as they seemed annoyed and bothered. We asked for a band-aid one night as my mom cut her finger and were told they didn’t have, without looking. We then asked again the next morning and the girl was so friendly and got us one. In the evening we had some questions about the check-out and ordered a taxi for the airport early next morning. The guy seemed annoyed and bothered by the questions ( simple ones : how much is the tourist tax, and payment methods) he ordered a hotel taxi and reassured us we could pay by card. The next morning the taxi takes us to the airport and at the end of the trip he asked for cash payment. As I didn’t have cash I told him that would not be possible. Then he just asked me to go to the atm. I refused as I was promised card payment and wasn’t about to withdraw more cash in a foreign currency when leaving the country. Then he asked me to sort it out with the hotel. As I was told he was a hotel taxi I asked him to call them and sort it out him self. At the end we found a solution. But the whole experience with bad service and misinformation just created a very stressful situation.
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Stephan
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Matelas et oreiller très très dur !! Je regrette un peu pour un hôtel 4 étoiles d’avoir une literie aussi bas de gamme
Pauline
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Le personnel de la restauration ne prête pas attention à nous, ne parle anglais Aucun rangement ni accessoires dans la chambre
Johan
6.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

bedden zijn aan vervanging toe.... te weinig stopkontacten en kastruimte. Badkamer zeer klein en geen plaats om toiletgerief te zetten.
MAYUMI
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

ジャグジーがあったのはとてもリラックスできました。贅沢な時間でした。テレビがついたり、消えたりしました。ホコリっぽいのか、アレルギー体質の夫と娘は鼻水が出てしまいました。 お部屋に電気ケトルがあるとよりよいです。４日間、お世話になりました。ありがとうございました。
Johan Prem
8.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Rent och fint, artig personal, ok frukost
Nicola
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Nice enough hotel. Majority of the staff were nice. Particularly lovely was the evening dinner manager, he was amazing. Max the pianist was also lovely. Spa was very nice and worth the money. Near Castro Pretorio station which was very convenient Downside… No water facilities (water machines). Only water machine was in the spa. Not even a water machine in the gym which is ridiculous when you are working out! TV kept turning itself off every 30 mins or so and was a pain (taking up yo 3-4 mins) to reset itself which if you are watching a long movie as you can imagine is VERY annoying. We were watching some game shows and the TV would just turn off at key moments which is a very silly setting! Our last night from about 23:00 our floor (first floor) kept experiencing a power cut. Whenever the power was restored ALL of the lights in the room and TV would turn on so you can imagine the inconvenience when sleeping when suddenly EVERYTHING turns on. When I spoke to reception they had asked everyone on the first floor to plug everything out suggesting that even having a phone charger plugged in was an issue. Essentially blaming guests for their weak electrical system which is ridiculous!!! About 10 steps from street level to the reception desk which as you can imagine with large luggage is not convenient at all. In general a decent stay, but defo improvements needed for the cost!
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