HOTEL TERME METROPOLE – ORIENTAL SPA & RESORT

Appearance of the hotel, many pools and spa treatments are unique. The hotel is very stylishly. What can be improved is the function of the aircondition in the fitnessroom and not least maintenance of the machines. We had to train in 30 ˚C and some of the machines were out of order or dit not work properly.

Hotel seguito davvero con cura da tutto il personale. Staff numeroso, premuroso e sempre sorridente. Complimenti!

We really enjoyed our 1 night stay. We arrived a few hours early as we checked out of our air b and b from Padua at 11 am and was there by 11:30. The hotel staff were very courteous taking our bags and telling us we were free to relax in the different areas downstairs as our check-in time wasn't till 3 pm and to our surprise our room was ready in and hour and a half so that was really nice as we felt that prioritised us and went above and beyond. We also didn't realise swimming hats were mandatory in the pool, I am glad the staff were polite about it and offered us complimentary hats as we are young black women with thick long afro textured hair that can't fit into the hats they had for sale so I am happy they were courteous and didn't make us feel embarrassed. I would definitely recommend them looking to stock hats for fuller textured hair but really pleased with his they handled that - bravo. Every single staff member was lovely and professional - we really be enjoyed our room service lunch from the bar - delicious and filling and super affordable! We also forgot to decide about the shuttle bus to the airport do hadn't given 24 hours notice for our space but we really appreciated that a taxi was arranged for us that took card and wasn't too much more than shuttle bus so I believe it might be a set price for guests which we loved ! Our check out time the next day was 11 am but staff were gracious enough to keep our luggage so we would explore Padua and return for our taxi.