Palazzo Bruca Catania

Rumah Tetamu
8.5
/10
Sangat Baik
237 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jia

10.0
/ 10
Beautiful room with 2 balconies and a large jacuzzi! Central location. Very helpful staff. I really appreciate the on-site parking. The elevator didn’t work
Lihat terjemahan

Mary Ellen

10.0
/ 10
The staff was wonderful. We never had a chance to sleep over night due to our plane issues. However we arrived at 10:00 a.m. the day we were scheduled to check out. The man at the desk was very gracious to allow us to shower and take a nap until noon. It was clean and had a nice large window to the street to view the culture. The same man made us espresso on our way out!! Thank you!
Lihat terjemahan

Christian

10.0
/ 10
The location of hotel is in great spot! The room was very clean and beautiful with decor. Staff were very kind and helpful. They assisted us in getting taxi for early check out to airport. By far was the best stay we had visiting Europe and would 100% recommend and stay here again.
Lihat terjemahan
Di Kawasan
Lihat Peta
Via Vittorio Emanuele II 201, Catania, Sicily, Italy, 95121

Kemudahan Utama

Lihat Lebih
Parkir
WiFi
Lif
Palazzo Bruca Catania terletak di kawasan / bandar Catania.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Palazzo Bruca Catania

Via Vittorio Emanuele II 201, Catania, Sicily, Italy, 95121
Temui Lebih Banyak Tempat
Lobi Palazzo Bruca Catania
Lobi 2 Palazzo Bruca Catania

Ketahui Lebih Lanjut Mengenai Palazzo Bruca Catania

Lokasi


Palazzo Bruca Catania terletak di kawasan / bandar Catania.

Tentang Palazzo Bruca Catania

Dari acara perniagaan ke majlis korporat, Palazzo Bruca Catania menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Selain terletak berdekatan dengan pelbagai tempat menarik untuk pengembaraan anda, Palazzo Bruca Catania juga akan memberikan anda penginapan yang menyenangkan.

Perkhidmatan terbaik dan pelbagai kemudahan yang disediakan akan membuat anda berpuas hati sepanjang penginapan anda di Palazzo Bruca Catania.

Palazzo Bruca Catania adalah rumah tetamu yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu rumah tetamu ini.

Dengan semua kemudahan yang ditawarkan, Palazzo Bruca Catania adalah tempat yang sesuai untuk menginap.

Semua kemudahan dari Palazzo Bruca Catania

Lobi Palazzo Bruca Catania
Lobi
Luar Bangunan Palazzo Bruca Catania
Luar Bangunan
Lain-lain Palazzo Bruca Catania
Lain-lain
Restoran Palazzo Bruca Catania
Restoran

Pengangkutan

  • Pengangkutan dari lapangan terbang
  • Parkir terhad
  • Shuttle pusat membeli-belah
  • Sewaan basikal
  • Shuttle kawasan pantai

Kemudahan Umum

  • Parkir
  • Kawasan bebas rokok
  • Peti keselamatan
  • Lif

Aktiviti

  • Kedai
  • Taman

Makanan dan Minuman

  • Sarapan
  • Bar snek

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Kakitangan berbilang bahasa

Umum

  • Parkir

Khidmat Shuttle

  • Pengambilan dari stesen kereta api

Polisi Penginapan & Maklumat Umum di Palazzo Bruca Catania

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
13:00 - 00:00
Daftar keluar:
Sebelum 10:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah tempat letak kenderaan di tapak hartanah
  • Hartanah ini menerima kad kredit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang dan stesen kereta api (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Waktu operasi meja sambut tetamu adalah seperti berikut:
  • Isnin - Ahad: 8:00 - 20:00
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 48 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Tetamu yang merancang untuk tiba di luar waktu daftar masuk biasa mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk dan kod akses. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik. Sarapan hartanah ini dihidangkan di bar berdekatan, terletak sejauh 150 meter.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 13:00 - 00:00 - hingga 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Palazzo Bruca Catania
6
Bilangan tingkat di Palazzo Bruca Catania
1
Fasilitas lain di Palazzo Bruca Catania
Pengangkutan dari lapangan terbang, Parkir terhad, Shuttle pusat membeli-belah, Sewaan basikal, Shuttle kawasan pantai

Soalan lazim tentang Palazzo Bruca Catania

Apa facilities yang tersedia di Palazzo Bruca Catania?
Berikut facilities yang ada di Palazzo Bruca Catania seperti Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Palazzo Bruca Catania?
Masa check-in di Palazzo Bruca Catania bermula dari 13:00 - 00:00 manakala masa check-out ialah pada Sebelum 10:00
Adakah Palazzo Bruca Catania menyediakan sarapan pagi?
Ya, Palazzo Bruca Catania menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Palazzo Bruca Catania?
Palazzo Bruca Catania ialah hotel bertaraf 3.0-bintang.
Berapakah bilangan tingkat di Palazzo Bruca Catania?
Palazzo Bruca Catania mempunyai 1 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Palazzo Bruca Catania

8.6
Sangat Baik
Daripada 236 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Palazzo Bruca Catania

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sabrina
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Amazing place!! Def a central location to stay at
Jia
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Beautiful room with 2 balconies and a large jacuzzi! Central location. Very helpful staff. I really appreciate the on-site parking. The elevator didn’t work
Robin
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Concierge was very helpful and friendly. Room was very small and bathroom was dirty. Convient location. Close to airport.
Mary Ellen
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

The staff was wonderful. We never had a chance to sleep over night due to our plane issues. However we arrived at 10:00 a.m. the day we were scheduled to check out. The man at the desk was very gracious to allow us to shower and take a nap until noon. It was clean and had a nice large window to the street to view the culture. The same man made us espresso on our way out!! Thank you!
Read More
KUMIKO
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

スタッフの方の笑顔がとても良かったです。メールの返事が早くて安心できました。 入り口からフロントに行くまでが少しわかりにくかったですが、部屋も清潔で大きいテレビも有り、Netflixが観れたりしてとても過ごしやすかったです。街中の便利なホテルですが夜は静かに過ごせました。
Roar
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Litt støy fra gaten utenfor.
Christian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

The location of hotel is in great spot! The room was very clean and beautiful with decor. Staff were very kind and helpful. They assisted us in getting taxi for early check out to airport. By far was the best stay we had visiting Europe and would 100% recommend and stay here again.
Joseph
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Outstanding and close to the epicentre of town
Irene Eveline
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

+ Parkplatz für €10/Tag im Innenhof (erspart die Parkplatzsuche in der Stadt) + Minikühlschrank + Deluxezimmer sehr geräumig - Bad & Dusche verhältnismässig winzig - keine Bademäntel und keine Sitzgelegenheit auf dem Balkon (entspricht nicht den Bildern auf Hotels.com) - Baustelle direkt vor dem Zimmer, mit Arbeitsbeginn jeweils so zwischen 7 und 7.30 Uhr und Blockieren des Lifts ~ Wir hatten mit Frühstück gebucht, gem. Unterkunft soll es nicht dabei gewesen sein, sie hat es dann aber trotzdem “offeriert”. ~ Es ist ja ein „B&B“, das Frühstück gibt’s aber in einer “fremden” Bar etwas entfernt, wofür man dann eigentlich auch noch jeden Morgen an der Reception einen Voucher abholen muss.
Read More
David
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

The location was very central to the main areas of Catania. Access to the accommodation was via an old lift or four flights of stairs. The size of the room was huge, as was the spa bath, which was also very relaxing. The staff were very helpful and responsive. An air conditioning issue we encountered on a Sunday was fixed immediately. I would recommend this accommodation.
Read More
Alessio
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Struttura in pieno centro, a due passi da Piazza Duomo e da Via Etnea. Stanze ok
Jason
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

This was a great property and the in room hottub was incredible!!!!
Mohammed
icon-
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

C'était bien
Neil
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

Very spacious suite in an EXCELLENT location. Comfortable beds and well air conditioned, which we appreciated. I really appreciated the communication in advance of our stay and the hotel making sure we were able to leave the property early in the morning. Check in process was easy and staff was very accommodating. Room was very clean and comfortable. Would highly recommend for families traveling to Catania.
Read More
Valerie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

A quiet place near the heart of Catania. The room was clean and the staff helpful. We would stay again.
Laura
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

We were a little leery arriving after hours but the instructions we received were fantastic and we appreciated the communication before, during and after our stay. This place is a hidden gem with its fountain the courtyard and amazing views. We appreciated the elevator as we had heavy luggage. Our room was very nice and extremely clean. Large beautiful white doors opened to a balcony overlooking the square. It was very conveniently located to many restaurants. We appreciated our one night stay before we headed out for an early flight. I especially appreciated the hair dryer and toiletries provided.
Read More
Nick
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Safe area and Antonella was the very best in getting us checked in! So sweet…
Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Great stay 2 min walk to the center
Pia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

The gate getting into the property was not so obvious from the street took some time to find it . Getting into the gate was fine once you located it . The entrance into the building was sketchy to say the least , once you get over that part of it and get upstairs to the apt it was fine . The girl was sitting at the desk as you enter the B and B. There are approx . 6 rooms and each room is for other guests . The room was fairly clean but the worst was the mattresses they literally had huge indents in them and very difficult to sleep . I recommend the owners change the mattresses if they don't want complaints . The bottom left side of the shower had a leak and the water has damaged the trim around the door , it was black and mouldy . Other then these couple of things the place was adequate for the 1 nite stay that I had to stay in Catania. Its location is very close to the Main Street which is convenient.
Read More
Wai Ching Shirley
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 57 minggu yang lalu

Hotels.com verified review

We have arrived the hotel and checked in around 1:30pm. Afterwards, we went out for sightseeing. When we backed to hotel at around 8pm, we wanted to take shower but found that there was no water supply in the room. We texted to the hotel staff and wanted to know what had happened. They replied that there was water interruption and they were now working to fix the problem. Later, they said that it was not their fault as the water suspension was not their responsibility. They said the water would resume for next hours. However, there was no water supply all during the night and even not resumed in the next morning when we checked out at 10 am. The staff actually just excused their responsibility and nothing to comfort their customers. We didn’t have water to wash our face and brushed our teeth! I thought they should let us have some bottles of water but no one care about our needs. You may see their response in the text they responded to my worries!!!
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Palazzo Bruca Catania

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.6
Sangat Baik
Daripada 236 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Palazzo Bruca Catania

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Sabrina
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Amazing place!! Def a central location to stay at
Jia
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Beautiful room with 2 balconies and a large jacuzzi! Central location. Very helpful staff. I really appreciate the on-site parking. The elevator didn’t work
Robin
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Concierge was very helpful and friendly. Room was very small and bathroom was dirty. Convient location. Close to airport.
Mary Ellen
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

The staff was wonderful. We never had a chance to sleep over night due to our plane issues. However we arrived at 10:00 a.m. the day we were scheduled to check out. The man at the desk was very gracious to allow us to shower and take a nap until noon. It was clean and had a nice large window to the street to view the culture. The same man made us espresso on our way out!! Thank you!
Read More
KUMIKO
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

スタッフの方の笑顔がとても良かったです。メールの返事が早くて安心できました。 入り口からフロントに行くまでが少しわかりにくかったですが、部屋も清潔で大きいテレビも有り、Netflixが観れたりしてとても過ごしやすかったです。街中の便利なホテルですが夜は静かに過ごせました。
Roar
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Litt støy fra gaten utenfor.
Christian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

The location of hotel is in great spot! The room was very clean and beautiful with decor. Staff were very kind and helpful. They assisted us in getting taxi for early check out to airport. By far was the best stay we had visiting Europe and would 100% recommend and stay here again.
Joseph
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 37 minggu yang lalu

Expedia Group verified review

Outstanding and close to the epicentre of town
Irene Eveline
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 39 minggu yang lalu

Hotels.com verified review

+ Parkplatz für €10/Tag im Innenhof (erspart die Parkplatzsuche in der Stadt) + Minikühlschrank + Deluxezimmer sehr geräumig - Bad & Dusche verhältnismässig winzig - keine Bademäntel und keine Sitzgelegenheit auf dem Balkon (entspricht nicht den Bildern auf Hotels.com) - Baustelle direkt vor dem Zimmer, mit Arbeitsbeginn jeweils so zwischen 7 und 7.30 Uhr und Blockieren des Lifts ~ Wir hatten mit Frühstück gebucht, gem. Unterkunft soll es nicht dabei gewesen sein, sie hat es dann aber trotzdem “offeriert”. ~ Es ist ja ein „B&B“, das Frühstück gibt’s aber in einer “fremden” Bar etwas entfernt, wofür man dann eigentlich auch noch jeden Morgen an der Reception einen Voucher abholen muss.
Read More
David
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

The location was very central to the main areas of Catania. Access to the accommodation was via an old lift or four flights of stairs. The size of the room was huge, as was the spa bath, which was also very relaxing. The staff were very helpful and responsive. An air conditioning issue we encountered on a Sunday was fixed immediately. I would recommend this accommodation.
Read More
Alessio
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Struttura in pieno centro, a due passi da Piazza Duomo e da Via Etnea. Stanze ok
Jason
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 46 minggu yang lalu

Expedia Group verified review

This was a great property and the in room hottub was incredible!!!!
Mohammed
icon-
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

C'était bien
Neil
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 47 minggu yang lalu

Hotels.com verified review

Very spacious suite in an EXCELLENT location. Comfortable beds and well air conditioned, which we appreciated. I really appreciated the communication in advance of our stay and the hotel making sure we were able to leave the property early in the morning. Check in process was easy and staff was very accommodating. Room was very clean and comfortable. Would highly recommend for families traveling to Catania.
Read More
Valerie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 48 minggu yang lalu

Expedia Group verified review

A quiet place near the heart of Catania. The room was clean and the staff helpful. We would stay again.
Laura
10.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

We were a little leery arriving after hours but the instructions we received were fantastic and we appreciated the communication before, during and after our stay. This place is a hidden gem with its fountain the courtyard and amazing views. We appreciated the elevator as we had heavy luggage. Our room was very nice and extremely clean. Large beautiful white doors opened to a balcony overlooking the square. It was very conveniently located to many restaurants. We appreciated our one night stay before we headed out for an early flight. I especially appreciated the hair dryer and toiletries provided.
Read More
Nick
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Safe area and Antonella was the very best in getting us checked in! So sweet…
Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

Great stay 2 min walk to the center
Pia
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 56 minggu yang lalu

Expedia Group verified review

The gate getting into the property was not so obvious from the street took some time to find it . Getting into the gate was fine once you located it . The entrance into the building was sketchy to say the least , once you get over that part of it and get upstairs to the apt it was fine . The girl was sitting at the desk as you enter the B and B. There are approx . 6 rooms and each room is for other guests . The room was fairly clean but the worst was the mattresses they literally had huge indents in them and very difficult to sleep . I recommend the owners change the mattresses if they don't want complaints . The bottom left side of the shower had a leak and the water has damaged the trim around the door , it was black and mouldy . Other then these couple of things the place was adequate for the 1 nite stay that I had to stay in Catania. Its location is very close to the Main Street which is convenient.
Read More
Wai Ching Shirley
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 57 minggu yang lalu

Hotels.com verified review

We have arrived the hotel and checked in around 1:30pm. Afterwards, we went out for sightseeing. When we backed to hotel at around 8pm, we wanted to take shower but found that there was no water supply in the room. We texted to the hotel staff and wanted to know what had happened. They replied that there was water interruption and they were now working to fix the problem. Later, they said that it was not their fault as the water suspension was not their responsibility. They said the water would resume for next hours. However, there was no water supply all during the night and even not resumed in the next morning when we checked out at 10 am. The staff actually just excused their responsibility and nothing to comfort their customers. We didn’t have water to wash our face and brushed our teeth! I thought they should let us have some bottles of water but no one care about our needs. You may see their response in the text they responded to my worries!!!
Read More
Bilangan ulasan setiap halaman
20
40