Sandcastles Beach Resort

Resort
5.4
/10
Lemah
51 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Berchum

10.0
/ 10
Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Lihat terjemahan

Sadian

10.0
/ 10
Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
Lihat terjemahan

Yvonne

10.0
/ 10
Quiet, however, since there are no elevators, help with our suitcases would be nice
Lihat terjemahan
Di Kawasan
Lihat Peta
Main Street, Parish of Saint Ann, Jamaica

Kemudahan Utama

Lihat Lebih
WiFi
Sandcastles Beach Resort terletak di kawasan / bandar Parish Saint Ann.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Sandcastles Beach Resort

Main Street, Parish of Saint Ann, Jamaica
Temui Lebih Banyak Tempat
Lobi Sandcastles Beach Resort
Luar Bangunan 2 Sandcastles Beach Resort

Ketahui Lebih Lanjut Mengenai Sandcastles Beach Resort

General


Berdekatan Muzium Reggae Xplosion

Location


Dengan penginapan di Sandcastles Beach Resort di Ocho Rios, anda akan berada dalam lingkungan 10 minit memandu dari Air Terjun Dunn's River dan Taman Sungai Turtle. Tempat peranginan mesra keluarga ini berada 0.3 km dari Pantai Turtle dan 0.4 km dari Ocho Rios Craft Market.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Taman Sungai Turtle - 0.1 km / 0.1 mi
Taj Mahal Mall - 0.2 km / 0.1 mi
Muzium Reggae Xplosion - 0.2 km / 0.1 mi
Pantai Turtle - 0.3 km / 0.2 mi
Island Village - 0.3 km / 0.2 mi
Ocho Rios Craft Market - 0.4 km / 0.2 mi
Pantai Columbus Foot - 0.5 km / 0.3 mi
Plaza LandMark - 0.5 km / 0.3 mi
Menara Jam Ocho Rios - 0.7 km / 0.5 mi
Gereja Baptis Ocho Rios - 0.9 km / 0.5 mi
Taman Botani Shaw Park - 1 km / 0.6 mi
Ocho Rios Fort - 1.2 km / 0.8 mi
Pantai Mahogany - 1.4 km / 0.9 mi
Mahoe Falls - 1.5 km / 0.9 mi
Konoko Falls and Park - 1.8 km / 1.1 mi

Lapangan terbang terdekat ialah:
Ocho Rios (OCJ-Ian Fleming Intl.) - 16.7 km / 10.4 mi
Teluk Montego (MBJ-Lapangan Terbang Antarabangsa Sir Donald Sangster) - 97.6 km / 60.7 mi

Lapangan terbang pilihan untuk Sandcastles Beach Resort ialah Teluk Montego (MBJ-Lapangan Terbang Antarabangsa Sir Donald Sangster).

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut. Anda boleh berjemur di bawah sinaran mentari di pantai persendirian atau menikmati kemudahan rekreasi lain yang termasuk kolam renang terbuka dan sebuah gelanggang tenis terbuka. Ciri-ciri tambahan di tempat peranginan ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj). Cukup mudah untuk mengunjungi tempat tarikh berdekatan dengan pengangkutan ulang-alik kawasan (dengan surcaj) yang disediakan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan limousin/kereta bandar dan perkhidmatan pencucian kering/dobi. Kemudahan acara di tempat peranginan ini terdiri daripada pusat persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Puaskan selera anda di restoran di tempat peranginan, yang menghidangkan makan tengah hari dan makan malam atau nikmati hidangan di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Bersantailah dengan minuman kegemaran anda di bar/ruang istirahat atau bar pantai. Sarapan penuh disediakan pada setiap hari dari 6:00 hingga 9:00 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah sebuah daripada 40 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk dan ketuhar. Bilik mempunyai balkoni persendirian. Televisyen skrin rata dengan program kabel menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi peti besi dan tempat duduk berasingan, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Sandcastles Beach Resort

Bar, Kafe dan Lounge Sandcastles Beach Resort
Bar, Kafe dan Lounge
Kolam Renang Sandcastles Beach Resort
Kolam Renang
Kemudahan Hiburan Sandcastles Beach Resort
Kemudahan Hiburan
Pusat Kecergasan Sandcastles Beach Resort
Pusat Kecergasan
Ruang Umum Sandcastles Beach Resort
Ruang Umum

Aktiviti

  • Pantai persendirian
  • Spa
  • Kawasan berkelah
  • Taman
  • Pusat kecergasan

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Shuttle pusat membeli-belah
  • Pengangkutan dari lapangan terbang
  • Shuttle kawasan berhampiran

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Pekerja rencam

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Kemudahan perniagaan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak
  • Kemudahan kanak-kanak

Umum

  • Parkir
  • Teres

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Sandcastles Beach Resort

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 17:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Katil bayi (kot) tidak tersedia, Katil lipat simpan/tambahan tidak tersedia, Transaksi tanpa tunai disediakan, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Tiada Lif
  • Fi untuk sarapan penuh: kira-kira USD 10 hingga 20 seorang
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 170.00 setiap kenderaan (perjalanan pergi balik)
  • Fi pengemasan tersedia dengan fi tambahan

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 17:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Sandcastles Beach Resort
40
Bilangan tingkat di Sandcastles Beach Resort
2
Fasilitas lain di Sandcastles Beach Resort
Pantai persendirian, Spa, Kawasan berkelah, Taman, Pusat kecergasan

Soalan lazim tentang Sandcastles Beach Resort

Apa facilities yang tersedia di Sandcastles Beach Resort?
Berikut facilities yang ada di Sandcastles Beach Resort seperti WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Sandcastles Beach Resort?
Masa check-in di Sandcastles Beach Resort bermula dari 15:00 - 17:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Sandcastles Beach Resort menyediakan sarapan pagi?
Ya, Sandcastles Beach Resort menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Sandcastles Beach Resort?
Sandcastles Beach Resort ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Sandcastles Beach Resort?
Sandcastles Beach Resort mempunyai 2 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Sandcastles Beach Resort

5.4
Lemah
Daripada 51 ulasan
Kebersihan

5.8

Keselesaan Bilik

5.4

Perkhidmatan dan Kemudahan

5.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Sandcastles Beach Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Cordania
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 40 minggu yang lalu

Hotels.com verified review

I did not get the room i paid for, i paid more for a 1 bedroom and got a studio. The shower didnt work properly, the toilet didnt work properly, the wifi didnt work and there was no microwave which i need with a toddler. The staff was friendly and helpful The outdoor property was nicely kept
Kai
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

The rooms are like private apartments, convenient for a short stay. Very clean and friendly staff members. The professionalism was great.
Dave
8.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

Everything at Sandcastles was good Expedia make the check in experience terrible but that is not on the resort.
Ellen
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

It was a nice quiet and great location property. The apartment had issues: The stove only had 1 of 4 burners that worked call for maintenance and the guy had no clue as to how to fix it and he never came back. There was a leak from under the wall to the next unit. The balcony was rusty and the doors were very worn and hard to close. Front desk service needs work, training or a means of ingo that connects with the online reservation portal. Expedia did not give me the owners name or apartment number when I booked. The property had to research an available unit for me. The cleaning representative that I had was very friendly and made sure I got items of linen and help for the unfixable stove.
Read More
Lakisha
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 64 minggu yang lalu

Expedia Group verified review

This place should not be listed on any booking site. Only as air b & b’s. I picked this place because of the location and amenities, Ocean front with a stove and close to bars and restaurants. Unfortunately I was not able to check in at the location. This place is not a resort! No computer and no way to contact or locate your reservation. This information should be listed and noted by Expedia prior to my arrival,So I was stranded in Jamaica on my birthday, out of the country, with no where to stay. An Expedia representative did assist me, in finding a new location. I was so anxious I agreed to the first location. Which meant I didn’t get the stove, beach front, and location to certain restaurants that I had planned my trip around. Did I mention it was my birthday. Ok. I did contact sandcastle the day before to let them know my flight arrives at 5pm, so I wanted to know how to check in. He said, “as long as you’re here by 10pm, you should be fine.”I arrived around 9:40pm. And yes, the young lady at the desk left at 10pm. Which meant I had to go find somewhere else to stay. I ended up staying at Sago Palm, which was a really nice hotel. To this day, 1/28/25, I still haven’t heard anything from sandcastle 6 days after my check in date. I am doing everything in my power to remove this place as a resort location. This should be illegal, it’s definitely scam likely! I’m not saying your experience will be the same, just make sure you get an exact address before you head to Jamaica.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 71 minggu yang lalu

Hotels.com verified review

They over booked the place when I got there the receptionist ask for my name and after that she simply told me there’s no reservation for. I then called the booking number several time before I get a text saying “ I’m driving will contact the front desk” Approximately 47 minutes later I was then told by the front desk that my reservation has been moved to another hotel. When I drove over to the new hotel I was then told that there’s no rooms available except for one night stay at another hotel. I booked for Two night stay at a decent location and after an extensive wait time to be checked in I was offer 1 night stay at a location which didn’t seems safe in my opinion. I requested a refund on the 27th December 2024 and still haven’t been contacted by anyone
Read More
Berchum
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 93 minggu yang lalu

Expedia Group verified review

Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Melvin
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 94 minggu yang lalu

Expedia Group verified review

Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
Paula
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 109 minggu yang lalu

Expedia Group verified review

There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Jheanell
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 116 minggu yang lalu

Expedia Group verified review

Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.
Read More
Coralee
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 117 minggu yang lalu

Expedia Group verified review

No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
Eartha
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 128 minggu yang lalu

Expedia Group verified review

I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
Read More
Garnett
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
4.0
/10
Diulas 133 minggu yang lalu

Expedia Group verified review

I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
loraine
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 139 minggu yang lalu

Expedia Group verified review

clean quiet
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 141 minggu yang lalu

Hotels.com verified review

Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
Sadian
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 142 minggu yang lalu

Expedia Group verified review

Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
CANUTE
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
2.0
/10
Diulas 143 minggu yang lalu

Expedia Group verified review

THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON
Read More
Marjorie
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 146 minggu yang lalu

Expedia Group verified review

The property is convenient to shopping. Housekeeping was unimpressive
Yvonne
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 148 minggu yang lalu

Expedia Group verified review

Quiet, however, since there are no elevators, help with our suitcases would be nice
yolanda
2.0
/10
Diulas 154 minggu yang lalu

Expedia Group verified review

This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Sandcastles Beach Resort

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
5.4
Lemah
Daripada 51 ulasan
Kebersihan

5.8

Keselesaan Bilik

5.4

Perkhidmatan dan Kemudahan

5.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Sandcastles Beach Resort

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Cordania
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 40 minggu yang lalu

Hotels.com verified review

I did not get the room i paid for, i paid more for a 1 bedroom and got a studio. The shower didnt work properly, the toilet didnt work properly, the wifi didnt work and there was no microwave which i need with a toddler. The staff was friendly and helpful The outdoor property was nicely kept
Kai
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

The rooms are like private apartments, convenient for a short stay. Very clean and friendly staff members. The professionalism was great.
Dave
8.0
/10
Diulas 59 minggu yang lalu

Expedia Group verified review

Everything at Sandcastles was good Expedia make the check in experience terrible but that is not on the resort.
Ellen
icon-Rekreasi
Rekreasi
8.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

It was a nice quiet and great location property. The apartment had issues: The stove only had 1 of 4 burners that worked call for maintenance and the guy had no clue as to how to fix it and he never came back. There was a leak from under the wall to the next unit. The balcony was rusty and the doors were very worn and hard to close. Front desk service needs work, training or a means of ingo that connects with the online reservation portal. Expedia did not give me the owners name or apartment number when I booked. The property had to research an available unit for me. The cleaning representative that I had was very friendly and made sure I got items of linen and help for the unfixable stove.
Read More
Lakisha
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 64 minggu yang lalu

Expedia Group verified review

This place should not be listed on any booking site. Only as air b & b’s. I picked this place because of the location and amenities, Ocean front with a stove and close to bars and restaurants. Unfortunately I was not able to check in at the location. This place is not a resort! No computer and no way to contact or locate your reservation. This information should be listed and noted by Expedia prior to my arrival,So I was stranded in Jamaica on my birthday, out of the country, with no where to stay. An Expedia representative did assist me, in finding a new location. I was so anxious I agreed to the first location. Which meant I didn’t get the stove, beach front, and location to certain restaurants that I had planned my trip around. Did I mention it was my birthday. Ok. I did contact sandcastle the day before to let them know my flight arrives at 5pm, so I wanted to know how to check in. He said, “as long as you’re here by 10pm, you should be fine.”I arrived around 9:40pm. And yes, the young lady at the desk left at 10pm. Which meant I had to go find somewhere else to stay. I ended up staying at Sago Palm, which was a really nice hotel. To this day, 1/28/25, I still haven’t heard anything from sandcastle 6 days after my check in date. I am doing everything in my power to remove this place as a resort location. This should be illegal, it’s definitely scam likely! I’m not saying your experience will be the same, just make sure you get an exact address before you head to Jamaica.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 71 minggu yang lalu

Hotels.com verified review

They over booked the place when I got there the receptionist ask for my name and after that she simply told me there’s no reservation for. I then called the booking number several time before I get a text saying “ I’m driving will contact the front desk” Approximately 47 minutes later I was then told by the front desk that my reservation has been moved to another hotel. When I drove over to the new hotel I was then told that there’s no rooms available except for one night stay at another hotel. I booked for Two night stay at a decent location and after an extensive wait time to be checked in I was offer 1 night stay at a location which didn’t seems safe in my opinion. I requested a refund on the 27th December 2024 and still haven’t been contacted by anyone
Read More
Berchum
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 93 minggu yang lalu

Expedia Group verified review

Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Melvin
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 94 minggu yang lalu

Expedia Group verified review

Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
Paula
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
2.0
/10
Diulas 109 minggu yang lalu

Expedia Group verified review

There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Jheanell
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 116 minggu yang lalu

Expedia Group verified review

Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.
Read More
Coralee
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 117 minggu yang lalu

Expedia Group verified review

No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
Eartha
icon-Rekreasi
Rekreasi
4.0
/10
Diulas 128 minggu yang lalu

Expedia Group verified review

I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
Read More
Garnett
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
4.0
/10
Diulas 133 minggu yang lalu

Expedia Group verified review

I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
loraine
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 139 minggu yang lalu

Expedia Group verified review

clean quiet
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 141 minggu yang lalu

Hotels.com verified review

Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
Sadian
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 142 minggu yang lalu

Expedia Group verified review

Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
CANUTE
icon-Perniagaan dan Rekreasi dengan Pasangan
Perniagaan dan Rekreasi dengan Pasangan
2.0
/10
Diulas 143 minggu yang lalu

Expedia Group verified review

THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON
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Marjorie
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 146 minggu yang lalu

Expedia Group verified review

The property is convenient to shopping. Housekeeping was unimpressive
Yvonne
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 148 minggu yang lalu

Expedia Group verified review

Quiet, however, since there are no elevators, help with our suitcases would be nice
yolanda
2.0
/10
Diulas 154 minggu yang lalu

Expedia Group verified review

This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.
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